Face-to-Face (F2F) Fundraiser

Job Posting Organization:
UNICEF, established to work in some of the world’s toughest places, aims to reach the most disadvantaged children globally. With operations in 190 countries and territories, UNICEF is dedicated to saving lives, defending rights, and helping children fulfill their potential. The organization is committed to building a better world for everyone and operates with a mission to never give up on any child, ensuring hope and support for every child, everywhere, every day.

Job Overview:
The Face-to-Face (F2F) Fundraiser position at UNICEF Croatia is focused on the direct recruitment of pledge donors throughout 202

• The role involves conducting fundraising activities primarily in Zagreb and Rijeka, as well as in other cities across Croatia with mobile teams. The organization aims to continuously recruit a team of 35 to 50 fundraisers to meet its fundraising targets. This position is integral to UNICEF's structured private sector fundraising activities, which are a core component of the 2023-2027 Country Programme Document. The F2F fundraising technique has been identified as a central method for acquiring pledges, and the role requires fundraisers to represent UNICEF's vision and mission professionally while engaging with potential donors.

Duties and Responsibilities:
The duties and responsibilities of the F2F Fundraiser include: representing UNICEF and its mission professionally; acquiring regular donors; effectively conveying the message of UNICEF's program activities; communicating the importance of sustainable funding through the private sector; conducting continuous research and updating knowledge through various channels; collecting sensitive donor information while ensuring confidentiality; adhering to work schedules and delivering administrative tasks on time; following instructions and procedures for reporting; maintaining professionalism during official travel; and providing general support to fundraising activities as needed. Fundraisers are expected to work a minimum of 4 hours per day and at least 3 days per week, including two weekend shifts per month. They will also be responsible for encouraging monthly donations of 10 EUR or more from donors aged over 25 years.

Required Qualifications:
Candidates must possess a high school diploma. Proficiency in written and spoken Croatian is required, while proficiency in English is preferred. A good understanding of UNICEF's brand and activities is preferred, along with knowledge of ethical marketing practices. Strong communication and interpersonal skills are mandatory, as is adaptability as a team member. Candidates should demonstrate eagerness to learn, be approachable, outgoing, and resourceful, and possess the ability to adjust to new surroundings and circumstances.

Educational Background:
The educational background required for this position includes a high school diploma as a minimum qualification. Additional qualifications or certifications related to fundraising, marketing, or communications may be advantageous but are not explicitly required.

Experience:
The position requires candidates to have relevant experience in fundraising, marketing, or a related field. While specific years of experience are not mentioned, candidates should demonstrate a strong understanding of donor engagement and fundraising strategies, as well as the ability to work effectively in a team environment.

Languages:
Proficiency in written and spoken Croatian is mandatory for this position, while proficiency in written and spoken English is preferred. Knowledge of additional languages may be considered an asset but is not explicitly required.

Additional Notes:
The contract duration for this position is throughout 2026, with fundraisers expected to work a minimum of 12 working days per month. The estimated consultancy fee will be paid monthly based on the number of acquired pledge donors and the supervisor's evaluation. Travel expenses for mobile teams conducting fundraising activities will be reimbursed upon submission of supporting documentation. Candidates must ensure they have valid visas and health insurance for the duration of their contract. Selected candidates will undergo rigorous background checks, including verification of academic credentials and employment history. UNICEF has a zero-tolerance policy on conduct incompatible with its aims and objectives, and all selected candidates must adhere to strict child safeguarding principles.