Information Systems Officer
Job Description
Job Posting Organization:
The position is located within the Automated System for Customs Data (ASYCUDA) Programme, which is part of the Division on Technology and Logistics (DTL) of the United Nations Conference on Trade and Development (UNCTAD). UNCTAD was established in 1964 and aims to promote the integration of developing countries into the global economy. The organization operates in numerous countries worldwide, focusing on trade, investment, and sustainable development. It employs a diverse workforce dedicated to enhancing the economic prospects of developing nations.
Job Overview:
The Information Systems Officer will play a crucial role in providing technical assistance and support to National Customs Services (NCS) and National Project Teams (NPT) in French-speaking African countries. The incumbent will manage projects that involve feasibility studies, systems analysis, design, development, and implementation of moderately complex systems. This position requires the development of detailed system specifications and user documentation for ASYCUDA systems, ensuring that user requirements are effectively translated into new applications. The officer will also maintain and enhance existing ASYCUDA user systems, providing troubleshooting support and user training. The role demands a proactive approach to developing customs training materials and disaster recovery plans, as well as participating in the writing of reports on systems-related topics. The officer will also provide guidance to junior staff and consultants, ensuring that the team operates efficiently and effectively.
Duties and Responsibilities:
The duties and responsibilities of the Information Systems Officer include managing projects related to the feasibility studies and systems analysis for ASYCUDA systems, developing technical specifications and user documentation, providing specialized advice to NCSs and NPTs, maintaining and upgrading existing systems, troubleshooting issues, and providing user support. The officer will also develop and maintain ASYCUDA proprietary programs, organize unit and integrated testing, assist users in acceptance testing, develop training materials, and ensure the implementation of disaster recovery plans. Additionally, the officer will participate in writing reports on systems-related topics and provide guidance to junior staff and consultants.
Required Qualifications:
Candidates must possess a strong knowledge of information technology and information management, particularly in systems analysis, database design, and programming related to customs and international trade digitalization. Proficiency in high-level programming languages and experience in structured/object-oriented design, relational systems, and document management are essential. Strong analytical and problem-solving skills are required, along with the ability to maintain assigned systems and develop innovative solutions to complex problems. Candidates should also demonstrate professionalism, teamwork, client orientation, and technological awareness.
Educational Background:
An advanced university degree (master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. Alternatively, a first-level university degree combined with an additional two years of qualifying experience may be accepted in lieu of the advanced degree.
Experience:
A minimum of five years of progressively responsible experience in the planning, design, development, implementation, and maintenance of computer information systems or related areas is required. Relevant experience in customs and international trade digitalization, system deployment, and support is essential. Experience in organizing and delivering training courses within governmental organizations, as well as working in an international environment, is desirable. Technical experience in ICT programming with Java, Linux, and Oracle is also preferred.
Languages:
For this position, proficiency in French is required, with a minimum UN Level II in reading, writing, listening, and speaking. Additionally, proficiency in either English, Russian, Chinese (Mandarin), Arabic, or Spanish is desirable, with varying levels of proficiency required for each language according to the UN Language Framework.
Additional Notes:
This position is temporarily available for four months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. The position may be limited to candidates based at the duty station, and eligibility may be restricted to internal candidates. The United Nations is committed to achieving gender balance and encourages female candidates to apply. An impeccable record for integrity and professional ethical standards is essential, and candidates with a history of violations of international human rights law or other serious offenses will not be considered for employment.
The position is located within the Automated System for Customs Data (ASYCUDA) Programme, which is part of the Division on Technology and Logistics (DTL) of the United Nations Conference on Trade and Development (UNCTAD). UNCTAD was established in 1964 and aims to promote the integration of developing countries into the global economy. The organization operates in numerous countries worldwide, focusing on trade, investment, and sustainable development. It employs a diverse workforce dedicated to enhancing the economic prospects of developing nations.
Job Overview:
The Information Systems Officer will play a crucial role in providing technical assistance and support to National Customs Services (NCS) and National Project Teams (NPT) in French-speaking African countries. The incumbent will manage projects that involve feasibility studies, systems analysis, design, development, and implementation of moderately complex systems. This position requires the development of detailed system specifications and user documentation for ASYCUDA systems, ensuring that user requirements are effectively translated into new applications. The officer will also maintain and enhance existing ASYCUDA user systems, providing troubleshooting support and user training. The role demands a proactive approach to developing customs training materials and disaster recovery plans, as well as participating in the writing of reports on systems-related topics. The officer will also provide guidance to junior staff and consultants, ensuring that the team operates efficiently and effectively.
Duties and Responsibilities:
The duties and responsibilities of the Information Systems Officer include managing projects related to the feasibility studies and systems analysis for ASYCUDA systems, developing technical specifications and user documentation, providing specialized advice to NCSs and NPTs, maintaining and upgrading existing systems, troubleshooting issues, and providing user support. The officer will also develop and maintain ASYCUDA proprietary programs, organize unit and integrated testing, assist users in acceptance testing, develop training materials, and ensure the implementation of disaster recovery plans. Additionally, the officer will participate in writing reports on systems-related topics and provide guidance to junior staff and consultants.
Required Qualifications:
Candidates must possess a strong knowledge of information technology and information management, particularly in systems analysis, database design, and programming related to customs and international trade digitalization. Proficiency in high-level programming languages and experience in structured/object-oriented design, relational systems, and document management are essential. Strong analytical and problem-solving skills are required, along with the ability to maintain assigned systems and develop innovative solutions to complex problems. Candidates should also demonstrate professionalism, teamwork, client orientation, and technological awareness.
Educational Background:
An advanced university degree (master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. Alternatively, a first-level university degree combined with an additional two years of qualifying experience may be accepted in lieu of the advanced degree.
Experience:
A minimum of five years of progressively responsible experience in the planning, design, development, implementation, and maintenance of computer information systems or related areas is required. Relevant experience in customs and international trade digitalization, system deployment, and support is essential. Experience in organizing and delivering training courses within governmental organizations, as well as working in an international environment, is desirable. Technical experience in ICT programming with Java, Linux, and Oracle is also preferred.
Languages:
For this position, proficiency in French is required, with a minimum UN Level II in reading, writing, listening, and speaking. Additionally, proficiency in either English, Russian, Chinese (Mandarin), Arabic, or Spanish is desirable, with varying levels of proficiency required for each language according to the UN Language Framework.
Additional Notes:
This position is temporarily available for four months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. The position may be limited to candidates based at the duty station, and eligibility may be restricted to internal candidates. The United Nations is committed to achieving gender balance and encourages female candidates to apply. An impeccable record for integrity and professional ethical standards is essential, and candidates with a history of violations of international human rights law or other serious offenses will not be considered for employment.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.