Data Entry Clerk

Job Posting Organization:
Pact is an international nonprofit organization that has been operational since 197

• It works in nearly 40 countries, focusing on building solutions for human development that are evidence-based, data-driven, and owned by the communities it serves. Pact's mission is to help create a world where those who are poor and marginalized can exercise their voice, build their own solutions, and take ownership of their future. The organization collaborates with various partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Job Overview:
The position of Data Entry Clerk at Pact is integral to the implementation of the USAID Zambia Integrated Health Activity. This initiative supports the objectives of USAID and PEPFAR, specifically the 95/95/95 goals, which aim to improve service delivery and technical assistance for Maternal, Newborn, and Child Health (MNCH) services. The Data Entry Clerk will play a crucial role in ensuring that high-quality, client-centered HIV/AIDS and MNCH services are available to all Zambians. The role involves managing patient data, ensuring accurate documentation, and facilitating communication between health facility staff and clients to enhance service delivery.

Duties and Responsibilities:
The Data Entry Clerk will be responsible for a variety of tasks, including but not limited to: contributing as a member of a facility-based team of clinicians and volunteers; ensuring complete documentation in all HIV-related forms and registers; managing patient files for easy retrieval; performing data entry duties using the Electronic Health Record System (SmartCare) for HIV-positive patients; monitoring and flagging potential lost to follow-up patients; maintaining appointment records for patients on ART; compiling and transmitting daily reports on key indicators; conducting monthly data review meetings; and participating in data verification exercises. The role also requires the clerk to reconcile HMIS reports with monthly summations and verify data before submission to relevant authorities.

Required Qualifications:
Candidates should possess a diploma in statistics, computer science, monitoring and evaluation, social sciences, project management, or a related field. A degree in a relevant area is considered an added advantage. Additionally, candidates should have experience working with MS Access, Excel, and Word, as well as knowledge of USAID M&E reporting systems. Familiarity with Health Management Information Systems (HMIS) and HIV/AIDS information systems is essential. A strong background in data analysis is required, and previous experience as a data entry clerk is advantageous but not mandatory. Experience working in the NGO sector is also desirable.

Educational Background:
The educational background required for this position includes a diploma in a relevant field such as statistics, computer science, monitoring and evaluation, social sciences, or project management. A degree in a related area is preferred and will enhance a candidate's qualifications for the role.

Experience:
The position requires candidates to have experience working with data management tools such as MS Access, Excel, and Word. Familiarity with USAID M&E reporting systems and applied knowledge of Health Management Information Systems (HMIS) is crucial. While previous experience as a data entry clerk is beneficial, it is not a strict requirement. Candidates should also have a strong background in data analysis and experience working in the health sector is highly valued.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the nature of the work and the organization’s international context. Additional local languages may be beneficial for effective communication with clients and community members.

Additional Notes:
The job is likely to be full-time, and while the specific contract duration is not mentioned, positions in such organizations typically align with project timelines. The role is based in Mumbwa, Zambia, and may involve working closely with local health facilities and community partners. Compensation and benefits details are not provided in the job description.