Bilingual Social Service Navigator
Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a prominent international humanitarian non-governmental organization (INGO) that was founded in 1933 at the behest of Albert Einstein. The IRC operates in more than 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With a mission to help people survive, reclaim control of their futures, and strengthen their communities, the IRC employs a diverse workforce dedicated to delivering lasting impact and hope to millions of individuals globally. The IRC is recognized as one of the largest organizations in its field, and its employees are driven by a passion for humanitarian work and a commitment to making a positive difference in the lives of those in need.
Job Overview:
The Bilingual Social Service Navigator will be an integral part of the Children’s Legal Services team in Dallas, focusing on providing essential referrals and support to unaccompanied minors who have been released to sponsors in the Dallas-Fort Worth area, as well as young adults who have aged out of federal foster care custody. This role is crucial in identifying the service needs of these vulnerable populations and facilitating their access to appropriate community services, which may include assistance in education, housing, mental health, medical care, benefits, and other support related to their legal cases. The Social Service Navigator will work closely with a team of attorneys and legal program staff to provide direct legal services to children involved in immigration proceedings. The ideal candidate will possess a deep commitment to working with children and families, demonstrating patience and compassion while navigating the complexities of their situations. The position requires strong interpersonal skills, trauma-informed listening abilities, and a high level of organization and attention to detail. The Social Service Navigator will be expected to work collaboratively within a team environment while also being capable of independently managing assignments and responsibilities.
Duties and Responsibilities:
The duties and responsibilities of the Bilingual Social Service Navigator include, but are not limited to: assisting clients in accessing community resources and coordinating with IRC program staff and community partners to provide comprehensive wrap-around services; developing and nurturing partnerships with community organizations that focus on housing, education, employment, and special services for children and young adults; referring eligible clients to federal and state medical and financial benefit programs and accompanying clients to appointments when necessary; maintaining communication with clients to provide updates on case status, request necessary documents, schedule appointments, and manage other communications; occasionally assisting with legal cases as needed; preparing referral packages for children transitioning out of the local jurisdiction; ensuring that client records and documents are organized and complete; inputting data accurately and timely to meet internal and external program requirements; documenting all client contacts and activities as directed; participating in program meetings and staff development activities; adhering to all IRC policies and protocols; and performing other duties as assigned.
Required Qualifications:
The required qualifications for the Bilingual Social Service Navigator position include an undergraduate degree or equivalent work experience in the social work or legal field. Fluency in both Spanish and English is mandatory. While experience in a legal setting is highly desirable, it is not a strict requirement. Candidates should have experience working with children or individuals who have experienced trauma, which is also highly desirable. The position demands excellent attention to detail, the ability to multitask, and comfort in a fast-paced environment. Candidates must demonstrate the ability to work independently, solve problems effectively, and exercise sound judgment. A strong capacity to be a collaborative team member in a social service environment is essential, along with a deep commitment to working with immigrants, children, and asylum seekers. Trauma-informed and sensitive listening and communication skills are critical, as is personal integrity in handling ethically complex and confidential situations. A commitment to anti-racism and ongoing learning is also required, along with strong computer literacy, research, and analytical skills.
Educational Background:
Candidates for the Bilingual Social Service Navigator position should possess an undergraduate degree or equivalent work experience in fields related to social work or legal studies. This educational background is essential for understanding the complexities of the social services and legal systems that the navigator will be working within.
Experience:
The position requires candidates to have relevant experience, particularly in working with children or individuals who have experienced trauma. While experience in a legal setting is preferred, it is not mandatory. The ideal candidate will have a demonstrated ability to work effectively in a social service environment and possess skills that enable them to navigate the challenges faced by vulnerable populations.
Languages:
Fluency in both Spanish and English is a mandatory requirement for this position. This bilingual capability is essential for effectively communicating with the diverse populations served by the IRC. Additional language skills may be considered an asset but are not explicitly required.
Additional Notes:
The working environment for the Bilingual Social Service Navigator is primarily a standard office setting, with opportunities for community outreach and participation in legal assistance events. The position offers hybrid and flexible work options, which may include occasional weekend and evening work. Local travel throughout the service area is required. The IRC emphasizes a standard of professional conduct that aligns with its core values of Integrity, Service, Accountability, and Equality, which all employees are expected to uphold.
The International Rescue Committee (IRC) is a prominent international humanitarian non-governmental organization (INGO) that was founded in 1933 at the behest of Albert Einstein. The IRC operates in more than 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With a mission to help people survive, reclaim control of their futures, and strengthen their communities, the IRC employs a diverse workforce dedicated to delivering lasting impact and hope to millions of individuals globally. The IRC is recognized as one of the largest organizations in its field, and its employees are driven by a passion for humanitarian work and a commitment to making a positive difference in the lives of those in need.
Job Overview:
The Bilingual Social Service Navigator will be an integral part of the Children’s Legal Services team in Dallas, focusing on providing essential referrals and support to unaccompanied minors who have been released to sponsors in the Dallas-Fort Worth area, as well as young adults who have aged out of federal foster care custody. This role is crucial in identifying the service needs of these vulnerable populations and facilitating their access to appropriate community services, which may include assistance in education, housing, mental health, medical care, benefits, and other support related to their legal cases. The Social Service Navigator will work closely with a team of attorneys and legal program staff to provide direct legal services to children involved in immigration proceedings. The ideal candidate will possess a deep commitment to working with children and families, demonstrating patience and compassion while navigating the complexities of their situations. The position requires strong interpersonal skills, trauma-informed listening abilities, and a high level of organization and attention to detail. The Social Service Navigator will be expected to work collaboratively within a team environment while also being capable of independently managing assignments and responsibilities.
Duties and Responsibilities:
The duties and responsibilities of the Bilingual Social Service Navigator include, but are not limited to: assisting clients in accessing community resources and coordinating with IRC program staff and community partners to provide comprehensive wrap-around services; developing and nurturing partnerships with community organizations that focus on housing, education, employment, and special services for children and young adults; referring eligible clients to federal and state medical and financial benefit programs and accompanying clients to appointments when necessary; maintaining communication with clients to provide updates on case status, request necessary documents, schedule appointments, and manage other communications; occasionally assisting with legal cases as needed; preparing referral packages for children transitioning out of the local jurisdiction; ensuring that client records and documents are organized and complete; inputting data accurately and timely to meet internal and external program requirements; documenting all client contacts and activities as directed; participating in program meetings and staff development activities; adhering to all IRC policies and protocols; and performing other duties as assigned.
Required Qualifications:
The required qualifications for the Bilingual Social Service Navigator position include an undergraduate degree or equivalent work experience in the social work or legal field. Fluency in both Spanish and English is mandatory. While experience in a legal setting is highly desirable, it is not a strict requirement. Candidates should have experience working with children or individuals who have experienced trauma, which is also highly desirable. The position demands excellent attention to detail, the ability to multitask, and comfort in a fast-paced environment. Candidates must demonstrate the ability to work independently, solve problems effectively, and exercise sound judgment. A strong capacity to be a collaborative team member in a social service environment is essential, along with a deep commitment to working with immigrants, children, and asylum seekers. Trauma-informed and sensitive listening and communication skills are critical, as is personal integrity in handling ethically complex and confidential situations. A commitment to anti-racism and ongoing learning is also required, along with strong computer literacy, research, and analytical skills.
Educational Background:
Candidates for the Bilingual Social Service Navigator position should possess an undergraduate degree or equivalent work experience in fields related to social work or legal studies. This educational background is essential for understanding the complexities of the social services and legal systems that the navigator will be working within.
Experience:
The position requires candidates to have relevant experience, particularly in working with children or individuals who have experienced trauma. While experience in a legal setting is preferred, it is not mandatory. The ideal candidate will have a demonstrated ability to work effectively in a social service environment and possess skills that enable them to navigate the challenges faced by vulnerable populations.
Languages:
Fluency in both Spanish and English is a mandatory requirement for this position. This bilingual capability is essential for effectively communicating with the diverse populations served by the IRC. Additional language skills may be considered an asset but are not explicitly required.
Additional Notes:
The working environment for the Bilingual Social Service Navigator is primarily a standard office setting, with opportunities for community outreach and participation in legal assistance events. The position offers hybrid and flexible work options, which may include occasional weekend and evening work. Local travel throughout the service area is required. The IRC emphasizes a standard of professional conduct that aligns with its core values of Integrity, Service, Accountability, and Equality, which all employees are expected to uphold.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.