Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
The Grants and Contracts Unit (GCU) provides support to Mercy Corps’ Country Office and Global Support Team operations through its subject matter expertise in the interpretation and application of donor regulations and related internal policies. Areas of support include: (1) donor regulations training for our teams and key partners, (2) technical guidance through help desk consultation and complex program collaboration, (3) creation and maintenance of award compliance materials and templates, (4) support for subaward Administration, with an emphasis on drafting compliant subaward agreements and modifications, and (5) USG contract compliance (system and policy). Our mission is to increase the level of knowledge and availability of tools and resources to promote the highest possible standards of accountability, transparency, efficiency, and donor compliance.
The Senior Grant Compliance Manager (SGCM) provides expert technical guidance, training, and support to Mercy Corps’ Country Office and Global Support Team operations, including financial, program, and administrative staff, on donor regulations compliance along with related internal policy compliance. Each SGCM provides this support to their assigned countries/regions and in addition has responsibility for assigned compliance focus areas and related projects. Responsibilities include direct compliance support to field and HQ teams, including direct support for complex programs, enhanced compliance support for proposals and awards that are higher value/have complicating factors and staying current on donor regulations. The SGCM will also participate in matrixed teams, share and build the capacity of others, and help integrate their technical areas with others.
Essential Job Responsibilities GRANT COMPLIANCE (for Assigned Countries/Regions):
Act as the primary GCU compliance help desk Advisor. This function entails serving as a resource for and providing Counsel to the International Finance team, Program team, and Country Offices in reviewing grant agreements and other compliance related documents. Be available to answer and/or research compliance-related questions from applicable International Finance, Program, and Country Office teams. Escalate issues as needed to the Director, Grant Compliance. Provide risk-based enhanced compliance support for higher-value or higher-effort awards from proposal to close out including leading the negotiation of award terms, leading the resolution of compliance issues with donors, and providing guidance on tracking compliance requirements. Perform periodic compliance monitoring of specific procedures or areas related to country operations. Travel to Country Offices to lead or assist with country-specific compliance projects, including compliance training. Lead or assist with audit responses related to compliance in Coordination with the GCU, Legal and International Finance teams. Attend internal audit action plan review meetings when there are applicable grant compliance issues. Lead workshop sessions for the worldwide/regional, global support, and complex program U.S. government regulations trainings. As needed, provide virtual and in-person compliance surge support for Country Programs during times of increased programmatic demand. COMPLEX PROGRAMS (for Assigned Countries/Regions):
Serve as the primary GCU representative on the complex program board for specific programs/awards and assist global support and country teams in supporting complex programs by providing regulation interpretation, advice, and guidance throughout the cycle of the complex program. Review and participate in negotiation of donor agreements, including reviewing internal comments, summarizing issues, and reviewing/drafting final response letter(s) to the donor. Lead the delivery of in-country regulations training or other startup activities for new US government funded programs. Develop and assist the Country Offices in managing the program-specific compliance tracker. Advise on or assist in drafting compliance-related requests for approval to donors/funders of complex programs. Provide in-depth compliance assistance to Program Management and country teams with the design of innovative or new areas of program implementation to be compliant with donor regulations while achieving the desired outcomes. Attend complex board meetings. As a part of this responsibility, maintain an in-depth knowledge of the program description, award terms, and current status of the program through review of relevant documents. Advise on or assist with closeout activities to ensure compliance with the award terms.OTHER
In coordination with the GCU Director, create and/or deliver other grant compliance training and/or programs such as periodic webinars. In coordination with the Subaward Compliance Managers and the GCU Director, provide backstopping support for departmental subaward responsibilities including drafting and negotiating subaward agreements and modifications based on agreed procedures, reviewing preaward assessments and audit reports, and other support. Coordination with counterparts in MC Europe. Other duties as requested.Supervisory ResponsibilityNone Accountability
Reports Directly To: Director, Grant Compliance Works Directly With: Country office personnel, including Country Finance Managers, Country Directors, and Program Managers; International Finance; Regional Program Team; Internal Audit; Global Procurement & Logistics; and Accounting. Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects
Minimum Qualifications & Transferable Skills
BA/S or equivalent experience in related field. 5+ years of progressive grant management experience in a medium to large international organization, including responsibility for grant management, compliance systems, and subaward administration is required.Advanced knowledge of the rules and regulations governing the management of US Government grants (particularly USAID, Dept. of State and USDA) and other donor-funded awards is required. Demonstrated experience and understanding of generally accepted accounting principles, financial reporting, accounting systems, budget development and administration is required. Effective verbal and written communication, analytical, organizational and prioritization skills as well as presentation skills are necessary. Employment overseas and experience working for an NGO with high levels of USAID funding is strongly preferred. Fluency in English is required; fluency in a foreign language (such as Arabic, French, or Spanish) preferred. Success Factors
The SGCM will demonstrate significant experience with the regulations of MCG’s major donors. Proven ability to successfully communicate concepts, procedures and objectives and initiate and maintain positive and productive relationships with Country Office staff, program staff and donor agencies is necessary. The ability to read, understand and interpret detailed award terms and conditions as well as maintain a detailed knowledge of the regulations will be a critical success factor. A high level of attention to detail in all aspects of his/her work is a necessity. The SGCM must be able to conduct themselves with a high degree of integrity and objectivity while also working towards an overall objective of positively promoting compliance. Through significant experience with MCG’s major donors, the SGCM will be able to advise and coach other Mercy Corps staff on how to respond to and/or negotiate with donors on regulations issues. The SGCM must demonstrate the drive and initiative to contribute to internal team efforts. Living Conditions / Environmental Conditions
Some travel (up to approximately 25-30%) may be required to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate Child Abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.