Retail Assistant Store Manager

Job Posting Organization:
Save the Children Australia is a prominent non-profit organization dedicated to improving the lives of children and communities in need. Established with a mission to ensure that every child has the opportunity to grow up healthy, educated, and safe, Save the Children operates in numerous countries around the world. The organization is known for its commitment to diversity and inclusion, striving to create a workplace where all employees feel valued and supported. With a workforce that includes a diverse range of employees, Save the Children Australia emphasizes the importance of community engagement and volunteerism, particularly through its retail operations, which help fund vital programs for children.

Job Overview:
The Retail Assistant Store Manager position at Save the Children Australia is a permanent part-time role that offers a unique opportunity to make a significant impact in the community. This position is designed for individuals who are passionate about driving change and want their work to contribute to meaningful outcomes for children and families. The successful candidate will be responsible for managing the day-to-day operations of the Prospect Op Shop, ensuring that the store is not only a place for great bargains but also a hub of community engagement and support. The role involves working closely with volunteers, fostering a positive team environment, and driving sales to meet targets. The set hours for this position are Tuesdays, Wednesdays, and Sundays, allowing for a balanced work-life schedule.

Duties and Responsibilities:
The duties and responsibilities of the Retail Assistant Store Manager include:

• Supporting and managing volunteer teams to ensure smooth store operations.
• Driving sales and delivering exceptional customer service to achieve sales targets.
• Training, coaching, and inspiring volunteers to create a cohesive and motivated team.
• Maintaining the store's appearance, ensuring it is welcoming and well-organized.
• Managing stock levels and daily operational tasks effectively.
• Acting as the primary problem solver for any challenges that arise in the store.
• Engaging with the community to promote the store and its mission.
• Collaborating with the retail team to implement promotional strategies and events.

Required Qualifications:
Candidates for the Retail Assistant Store Manager position should possess the following qualifications:

• Proven experience in retail and customer service, with a preference for those who have held leadership roles.
• Strong organizational skills and the ability to communicate effectively with a diverse range of individuals.
• A demonstrated ability to build relationships and motivate team members.
• A proactive attitude and willingness to engage in hands-on tasks, including stock management and IT troubleshooting.
• A valid driver’s license and a Working with Children Check are mandatory for this role.

Educational Background:
While specific educational qualifications are not explicitly stated, candidates are generally expected to have a background that supports their retail and management capabilities. This may include certifications or training in retail management, customer service, or related fields that enhance their ability to perform in this role effectively.

Experience:
The ideal candidate should have a solid background in retail management or a similar field, with a minimum of 1-2 years of experience in a retail environment. Experience in leading teams and driving sales performance is highly desirable, as this role requires both operational oversight and team leadership.

Languages:
English is the mandatory language for this position, as effective communication with customers and volunteers is essential. Additional languages may be considered an asset, particularly those that reflect the community served by the Prospect Op Shop, enhancing the ability to connect with a diverse customer base.

Additional Notes:
This position is part-time and permanent, with specific working hours on Tuesdays, Wednesdays, and Sundays. Save the Children Australia is committed to creating a diverse and inclusive workplace and encourages applications from Aboriginal and Torres Strait Islander candidates. The organization offers a range of employee benefits, including individual learning plans, internal development opportunities, and support for workplace wellness. Employees also benefit from full salary packaging options and additional leave provisions to promote work-life balance. All employees are required to undergo a National Police Check and a Working with Children Check as part of the organization's commitment to child safety.