Norwegian Refugee Council (NRC)

WASH Technical Assistant

Norwegian Refugee Council (NRC)

Job Description


Role and responsibilities

The purpose of the WASH Technical Assistant position is to provide Technical Support in specialist areas of work. 

Generic responsibilities

Adhere to NRC policies, tools, handbooks and guidelines Assist a range of support with the implementation of the CC portfolio according to plan of action Implements independently procedures and activities within own function or core competency as delegated Responsible for organizing and delivery of tasks in line with priorities and standards Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team Use initiative in day to day Problem Solving in line with agreed procedures, priorities and standards for the area of work Prepare and develop status reports as required by management Ensure proper filing of documents  Promote and share ideas for improvement in your area of expertise

Specific responsibilities 

Mobilize beneficiary communities implementing HP through participatory approaches; Facilitate appropriate community involvement in the Design and delivery of essential WASH services and facilities; Conduct field-based needs assessments; Conduct Hygiene Promotion activities in IDP/returnee settlements and schools under the guidance of the WASH Officer, and coordinate and supervise community Hygiene Promoters; Supervise appropriate use and maintenance of WASH facilities and services; Carry out training sessions (according to identified needs) for community members; Identify needs for non-food items relevant to hygiene; participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring; Raise the awareness on issues relevant to the community and encourage their participation in projects;  Ensure mainstreaming of all cross-cutting issues in implementation of activities; Train the IDP/returnee community on settlement care (with focus on public health related aspects), maintenance and protection issues; Deliver reports on time, including compiling and sharing of reports from community hygiene promoters;


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

Degree/Diploma in Public Health, Community Health, Public health nursing, Community Development or social studies. Minimum of two years’ work experience working as a WASH Assistant in a humanitarian/recovery context, preferably in NGO. Experience in implementation of hygiene promotion (public health) components of WASH activities. Previous experience from working in complex and volatile contexts Documented results related to the position’s responsibilities Fluency in Amharic and English, both written and verbal. Knowledge of local language is highly advantageous. 

Context/ Specific skills, knowledge and experience: 

Good knowledge of the area and context in Benishangul Gumuz Region Experience in undertaking training of staff or target groups Experience in Hygiene promotion or Community Mobilization Ability to use MS Office software is desirable Good communication skills Good cultural awareness and sensitivity

Behavioral competencies

Handling insecure environment Planning and delivering results Empowering and building trust Communicating with impact and respect The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.

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