Mercy Corps

Timekeeping Senior Project Coordinator-

Mercy Corps

Job Description


Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team

The Corporate Accounting, Payroll, Timekeeping, and Travel Departments perform vital functions for Mercy Corps globally. These groups interact with all other departmental functions and separate entities of the Agency, providing meaningful financial information to employees, management, donors, and regulators; processing global pay and vendor payments; and enabling team member travel. Corporate Accounting includes all consolidated accounting, headquarters accounts payable, annual global external audits and global consolidated Financial Reporting. The Corporate Accounting Department works closely with Treasury and with the International Finance Department in consolidating field information to provide monthly consolidation of over 40 countries. Payroll and timekeeping are responsible for processing and allocating pay for all US based and Expat team members. Global Travel is responsible for the management and strategic development of Mercy Corps travel program.

The Position

This position is responsible for completing a range of duties to support the Global Rollout of the Databasics Online Timekeeping system and provide post-rollout support to system users. The Timekeeping Team supports members of the Finance and Payroll teams in a timely and accurate manner with a spirit of teamwork and service.

Essential Job Responsibilities

Work with the Timekeeping Manager in the Global Rollout of Databasics Online Timekeeping

Coordinate HCM data cleanup with Country HR teams

Gather and organize data on Time Codes and Leave Methods for each country

Become proficient in Databasics backend system configuration, and use that knowledge to set up and customize the system to meet the individual needs of each country

Test and evaluate the efficacy of the Timekeeping setup for individual countries

Coordinate with the Finance and Navigator teams on the Databasics-Navigator Integration and Automation project

Facilitate translation of system support documents and maintain up-to-date versions of all documents in Coordination with the Digital Librarian

Build and generate reports to suit the needs of Finance, Payroll, and HR

Schedule automated timekeeping reports for Country Offices

Crosstrain on system support, troubleshooting, and timesheet approvals for post-rollout user support

Provide backup to Timekeeping Senior Coordinator with tasks as needed (supporting system users, troubleshooting issues, etc.)

Maintain strong processes and controls around and within the timekeeping system

Draft or assist in drafting communications to timekeeping system users

Assist with various Corporate Finance tasks as needed

Supervisory Responsibility



Reports Directly To: Timekeeping Manager

Works Directly With: Country Office HR and Finance Teams, Corporate Accounting, International Finance, Human Resources, Timekeeping System Users

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the Design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

Bachelor’s degree or 3+ years of experience in Administrative and/or Project Coordination

Highly organized

Ability to learn new systems quickly

Excellent written communication skills

Experience working with individuals who speak other languages and utilizing translation services

Demonstrated history of providing excellent customer service, meticulous attention to detail, and ability to follow procedures, complete tasks, meet deadlines and work well under pressure and cooperatively with team members is required

Intermediate skills in Microsoft Word and Excel, as well as the ability to navigate the internet and intranet are required

Demonstrated experience maintaining confidential informationBasic knowledge of Timekeeping and Payroll standards and best practices is preferred

French or Arabic proficiency preferred

Success Factors

The successful Timekeeping Senior Project Coordinator will have the ability to work independently and at the same time work fluidly with the HR and Finance teams. They must be able to employ effective time management skills, handle frequent interruptions and shifting priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including international staff. The successful Project Coordinator will thrive in a fast-paced environment prone to rapid change. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, the ability to be flexible and make effective communication a priority in all situations.

Living Conditions / Environmental Conditions

This position is based in Portland, Oregon,Washington DC, or other U.S. remote location. This position does not require travel.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate Child Abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

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