Job Description

  The Department of Communications (DCO) objectives are to: - lead the development of the corporate communications plan, - drive prioritization and ‘right size' effort with expected impact for WHO; - position WHO as the authoritative and trusted voice on health at the global level through working with technical departments to develop strategies to amplify WHO's normative work; - lead WHO media outreach, incl. crisis/ emergencies communication with input from technical departments as well as across all 3 levels; - drive all communication to the general public as well as responding to media enquiries; - lead on global advocacy (e.g. health campaigns, public Health Information, donor visibility for resource mobilization); - provide digital global production capacity & expertise to support all levels of the organization.


- Provides leadership and managerial support within the Unit and Department in the area of communications relating to media liaison and spokespersons, ensuring that activities in this area are carried out efficiently and effectively.

- Develops, proposes, creates and measures strategies and tactics for implementation through collaboration with divisions, departments and others at Headquarters, and in Regional and Country Offices.

- Delivers on the team's objectives through efficient management of a small team, Financial Resources as relevant, and effective work planning to optimize deliverables in line with the mandate of the Organization.

- Manages the monitoring and evaluation and reporting of the subject area of work of key performance indicators and reporting requirements and mechanisms to optimize performance of deliverables.

- Serves as the technical reference among the peer community, UN Agencies and other stakeholders at the technical levels in the respective area of expertise.

- As needed, represents the area of work at various meetings to advocate for WHO's goals.

- Ensures best practices are followed in the respective area of work.

- Performs all other related duties as assigned.

Specific duties: - Acts as a spokesperson on behalf of WHO with media and provides support, including briefings and/or talking points, for senior Organizational leadership media and public appearances.

- Reaches out to media to position WHO's messages and give visibility to WHO's work.

- Fosters relationships with the media through the development of networks, to ensure that messages and communication campaigns are disseminated in an effective manner.

- Develops storylines and key messages for key stakeholders, including WHO Offices, Ministries of Health, health partners, donors and the general public.

- Supports WHO Departments, Country and Regional offices, in proactively communicating through developing strategies and content.

- Travels supporting the Director-General or deploys to Emergency-affected settings when required.



Essential: An advanced university degree in communications, public health or any other relevant field.



Essential: Minimum 10 years' experience in communications or Journalism with a majority of this experience in international organizations. Demonstrated experience managing human and financial resources. Demonstrated experience at the international level. Significant experience as a spokesperson and Media Relations manager.

Desirable: Experience working in international public health. Experience in the UN system. Knowledge of WHO mandate and goals.


- Sound news writing and editing skills.

- Concrete skills in the planning and Coordination of a team of communications professionalsKnowledge of public health issues.

- Excellent skills and ability in managing diverse teams and financial resources.

- Ability to engage and communicate effectively and diplomatically with external partners.

- Commitment to collaborate effectively with other key partners.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Driving the Organization to a Successful Future Building and promoting partnerships across the organization and beyond Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of another UN language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 89,837 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 6693 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other Duty Stations are encouraged to apply.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
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