Association of Southeast Asian Nations (ASEAN)

Survivor Services Coordinator-

Association of Southeast Asian Nations (ASEAN)

Job Description

Job Overview:

The Safety and Wellness programs ensure that clients have access to on-going psycho-social support to serve their adjustment needs as well as ensures additional culturally and linguistically sensitive mental health referral support services are available.

The Safety & Wellness Coordinator supports and collaborates with IRC Safety & Wellness staff to determine needs, coordinate Community Outreach, build effective relationships, and identify community-based resources for Afghan Survivors Impacted by Combat (SASIC), Survivors of Torture (SOT), Asylum Seekers and Victims of Crime. The Safety & Wellness Coordinator is responsible for developing relationships within the IRC Safety & Wellness network and External Relations with social service agencies and government entities to expand the role of IRC’s Safety & Wellness programs across Arizona. The Safety & Wellness Coordinator is also responsible for supervising case assistants and interns.

Major Responsibilities:

  • Build and maintain relationships with various local, state, and federal social services agencies.
  • Develop strategies to further assist in the identification and referral of Afghan Survivors Impacted by Combat, Survivors of Torture and Victims of Crime.
  • Coordinate Data Collection, reporting, and evaluation processes in partnership with IRC and partners.
  • Create and coordinator the SASIC and SOT Community Advisory Board.
  • Create and update resource lists, flyers, brochures for client delivery.
  • Assist with the development and implementation of all outreach and training activities to ensure program outcomes and activities are met.
  • Work collaboratively to coordinate training and outreach efforts to community groups, service providers, Law enforcement, and vulnerable communities to raise awareness and increase identification of Afghan Survivors Impacted by Combat from a multi-disciplinary perspective.
  • Supervise Case Assistant staff and program interns.
  • Participate in all program meetings, staff development activities, and fully engage as a member of the team.
  • Participate in meetings and ensure strong collaboration with all IRC departments, both locally and network wide.
  • Complete established training and participate in weekly consultation and/or supervision.
  • Comply with all policies, procedures, and protocols, including Safeguarding and the IRC Way.
  • Other duties as assigned.

Key Working Relationships:

Position Reports to: Safety & WellnessProgram Supervisor

Indirect Reporting: Interns/Volunteers
Other Internal and/or external contacts: The Safety & Wellness Coordinator will be responsible for developing relationships within the IRC Safety & Wellness network and external relations with social service agencies and government entities to expand the role of IRC SASIC, SOT and VOCA programs.

Internal: IRC SASIC and SOT programs

External: community partners

Job Requirements:


  • Bachelor’s or advanced degree in Social Work, Human Services or similar field strongly required comparable related work experience may be substituted. Master’s degree preferred.

Work Experience:

  • 2+ years of related work experience; 1-year minimum working with vulnerable populations.
  • In-depth knowledge of human trafficking issues, trends, laws, and regulations and understanding of victim perspective and needs.
  • Case management and/or victims assistance experience preferred.
  • Experience conducting training and outreach to diverse audiences.

Demonstrated Skills and Competencies:

  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

  • Excellent written and spoken English skills.

  • Strong organizational skills and detail-oriented.

  • Excellent writing and analytical skills.

  • Public Speaking and/or presentation experience preferred.

  • Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

  • Computer literacy, data base experience preferred.

  • Ability to work independently and be a flexible team player.

Language Skills:

  • Fluency in written and spoken English, bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

Certificates or Licenses:

  • Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
  • In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment:**

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.
  • Must be able to lift 35 to 50 pounds (furniture, household supplies, and food boxes).

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

Covid-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

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