Norwegian Refugee Council (NRC)

Strategy and Administration Adviser (Organisational Development)

Norwegian Refugee Council (NRC)

Job Description



NRC is an independent international humanitarian organization, with Head Office in Oslo, Norway, working for people displaced by crises in more than 40 countries across the world. NRC has a global workforce of approximately 11000 directly employed staff, including 550 international staff, 300 Head Office staff in Norway and 100 staff in our representation offices. In addition, NRC has approximately 5000 contingency workers and is the direct employer of a substantial number of NORCAP experts on short-term assignments across the world. 

The NRC Head Office Organisational Development (OD) department is the home of our Global Finance, ICT, HR and Supply Chain functions. It also includes the Strategic Planning & Development and Knowledge, Knowledge Management and Internal Comms sections/units. The department is responsible for strategy, policy and Risk Management within the above areas and provides Shared Services to the global NRC. 

We are looking for an organized professional, with experience in Administration and strategy support, and with excellent communication (verbal and written) skills in English language.  This role will be central in developing our continuous improvement efforts and provide administrative and strategy support to the OD department, OD Directors and Deputy Secretary General.

 What you will do

You will report to Exec Director for OD/Deputy SG and be responsible for developing and running the department’s strategy development and reporting processes, as well as supporting to the OD Directors and sections leaders in their strategy and administrative responsibilities. You will work closely with other parts of the organisation (e.g. the SG Office, the Strategic Planning and Development (SPD) section) to develop the NRC’s continuous improvement initiatives, specifically within areas of planning, management team processes and Internal Communication

Some of your specific responsibilities include:

Support OD’s Director and Management Team (ODMT) in day-to-day administration of the department, including planning and follow up of OD team and department meetings Develop and facilitate the OD department’s strategy and balanced scorecard processes in close collaboration with the Strategic Planning and Development section,  Draft the reports to the Senior Management Group (SMG) and Board on OD achievements and results in collaboration with relevant sections.  Be OD’s focal point for contributions to and follow up of evaluations, reports, etc.  Assist ODMT with knowledge management, internal and external communication in collaboration with the Knowledge Management and Intl Comms Unit and the SG’s Office Facilitate development and reporting on OD’s strategy in close collaboration with the department’s line managers. Represent the department and maintain good dialogue with stakeholders outside of the department  

What you will bring

University degree or equivalent qualification. 3 years' experience within humanitarian work/NGO’s, or equivalent. Documented experience and results related to the position’s responsibilities. Confident in making decisions and recommendations that as substantial impact NRC’s programmes or reputation. Experience from strategy development, planning and administration. Excellent writing, editing and communication skills. Fluency in English, both written and verbal, knowledge of other languages is an advantage Excellent administrative skills, including development of efficient systems, particularly for management teams.

We know that you are curious and would like to learn more about this role; please click here to access the full Job Description.

What makes this position attractive?

A challenging and exciting opportunity with an international team dedicated to advocating for the rights of people forced to flee. Salary and benefits according to NRC’s salary scale and terms and conditions in Oslo, Norway. 

We are also looking for people who share our values:

To be dedicated to what we do; To be innovative with our solutions; To act as one unified and inclusive team; To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.

We will be assessing candidates on an ongoing basis; therefore, early applications are recommended.

For any questions, please write to with "Job Title" as a subject.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and Security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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