Norwegian Refugee Council (NRC)

Staff Safety and Liaison Officer

Norwegian Refugee Council (NRC)

Job Description


Position:                                          Staff Safety and Liaison Officer(Female Candidates Only)

Grade:                                             5

Reports to:                                     Area Manager

Supervision of:                               N/A

Duty station:                                  Jijiga

Travel:                                             40%

Project number:                            ETFM2106/ETFM2108

Duration and type of contract:   1 February 2023 to 31 December 2023

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

Role and responsibilities

The purpose of the Staff Safety and Liaison Officer is to provide a range of safety and liaison support at the area office, field offices and camp-based offices within the area. The following is a brief description of the role.

Generic responsibilities

In consultation with area manager, maintain NRC’s relationship with key government institutions, this included attending key bilateral and Coordination meeting. Create smooth work relationship between the organization and other parties Implement NRC’s staff safety and Security Policies at office level Conduct regular security and risk assessments to identify safety and security needs Train staff in safety and security and provide regular briefings and updates Immediately report all breaches of safety and security procedures and all threats to NRC staff, beneficiaries, activities or assets Facilitate staff evacuation in Emergency situations Liaise with UN agencies, NGOs and other external actors to gain security information  Ensure vehicle and staff movements are monitored according to procedures and that necessary safety and security equipment are available and in good condition Prepare security updates and reports as required

Specific responsibilities

Liaison Role

Advice the area management team on government relations and facilitate meetings and appointment as appropriate. Contribute to NRC Strategic and programmatic planning including development of government relations Facilitate NRC compliance with required regional registration and approval, and maintain a filling system (online and hardcopy as required) Support NRC office assessments and start-up Represent NRC in legal /court cases when necessary Ensure NRC premises’ land/plots are duly registered, and all necessary and legal fees are paid regularly Promote the rights of IDPs/returnees in line with the advocacy strategy

Staff Safety Role

Coordination with the Staff Safety Manager (SSM) and Area Manager (AM) in analyzing and assessing security situation and threats in NRC areas of operation and ensure that appropriate measures are taken for safe operation. Be familiar with all existing NRC security and safety documents and tools in place and assist to modify/update existing policies and develop new ones as required

Monitor local and national news (radio, television and print) and translate appropriate information in daily updates. Inform SSM and AM on issues that may have an effect on NRC security in the region and advise on precautionary measures Produce regular weekly written reports on the security situation in the field office based on the current information available from other agencies, NRC sub offices, media and other sources. In coordination with SSM, ensure regularly updated incident Mapping based on gathered information. Map and advise on Go/No-Go areas Liaise with NRC hired guard service including duty rosters, leaves, payment, scope of work etc. In cooperation with the SSM and AM, regularly review the security situation of all NRC premises, evacuation plans, security instructions and any other contingency planning that may be necessary Ensure incident reporting is conducted as necessary. Includes completion of online incident report form, informing necessary actors and maintaining incident report file, as per NRC format Briefings/orientation of staff: Ensure orientation/induction of new staff/visiting staff is completed on first day of arrival to Jijiga. Ensure that all necessary measures are taken to provide NRC employees with a safe working environment as detailed in existing guidelines, including responsibility of fire regulations, procedures of acceptance of visitor and vehicles to NRC premises, receiving of mail etc. Analyze existing policies and procedures and suggest revisions to the SSM where necessary Establish a communication system with field staff for tracking national staff movements in the field in collaboration with the SSM and AM. Advise on travel restrictions or precautionary measures

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Staff Safety Manager Coordinator" id="link" class="link">Support Coordinator and Finance Coordinator APM and all staff Security Guards

Generic professional competencies for this position:

Minimum 3 years’ experience from working with Law enforcement and security management preferably in humanitarian/recovery context Previous experience from working in complex and volatile contexts First level university degree, preferably in security management, law enforcement or other related social science field Documented results related to the position’s responsibilities Knowledge about own leadership skills/profile Fluency in English, both written and verbal

Context related skills, knowledge and experience:

Good knowledge of the area and context in Somali Region. Very good communication, negotiation and presentation skills Good cultural awareness and sensitivity Knowledge of local languages is an added advantage
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