American Heart Association (AHA)

Sr. Operations Director-

American Heart Association (AHA)

Job Description

This job opportunity is located in 

Irving, Texas


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

We're hiring a Region Senior Operations Director in the Dallas/Fort Worth area. The primary responsibilities of this role include providing senior level administrative and executive support to the Executive Vice President (EVP) of the SouthWest region, supporting Board relations and meeting management, executing complex administrative support, managing complex timelines and initiatives relative to the EVP’s leadership presence at key meetings and moments, and ensuring the Executive Vice President is prepared and equipped to excel in their role.

This is an office-based position that offers a hybrid schedule from our Irving, TX office. The candidate will live in the Dallas/Fort Worth area.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at


The successful candidate will have a high level of analytical ability, strong technical skills, multi-tasked manner of thinking, bring seasoned Project Management skills, be self-motivated and directed, a keen collaborator, and possess excellent administrative skills. They will have integrity, high motivation, proven ability to produce results in a highly deadline-oriented environment, creativity in Problem Solving and be mission-minded. An initiative-taking spirit and the ability to make sound independent judgment are critical for this role. The Senior Operations Director reports to and works in partnership with the Vice President of Strategic Initiatives.

  • Provides administrative and executive support to Executive Vice President of the SouthWest region.

  • Maintains calendars, schedules virtual and in-person meetings, and makes logistical arrangements necessary for internal and external meetings.

  • Works closely with Vice President of Strategic Initiatives to support the region board, this includes but is not limited to maintaining records of contact information, developing and updating meeting materials, scheduling board and committee meetings, and regularly communicating with high-level volunteers.

  • Works independently and within a team on special nonrecurring and ongoing projects. Acts as Project Manager for special projects as assigned by Vice President of Strategic Initiatives and Executive Vice President.

  • Directs and engages staff and volunteer engagement to advance key initiatives of the SouthWest Region Board.

  • Develops and project manages prep materials to ensure the Executive Vice President is ready and equipped and has the information they need for important meetings and moments.

  • Works closely with Associate Executive Vice President (AEVP) on scheduling internal and external meetings and supplying AEVP with appropriate documents for internal staff and leadership meetings, as needed.

  • Schedules and organizes complex activities such as meetings, travel, conferences, and all staff activities for Executive Vice President of SouthWest, region board members, and other staff members, as assigned.

  • Assists with operational plans and Logistics for region-specific events, conferences, and summits.

  • Handles highly confidential information with integrity and discretion.

  • Maintains an orderly and intuitive system for correspondence and other documents.

  • Maintains accurate information relevant to internal meetings, board meetings and events.

Want to move your resume to the top so that you can become a “Relentless force for a world of longer, healthier lives?” Here are some of the requirements:


  • Highschool diploma or equivalent required. Some college preferred.

  • 2 – 5 years of experience providing administrative support to multiple managers or executive level management with at least 1 year supporting senior/executive level management.

  • Experience preparing budget information, processing invoices, calculating, and processing expenses.

  • Proven ability in working and making decisions quickly and independently with little to no direct supervision.

  • Extremely strong interpersonal skills, particularly regarding the judgment, discretion, confidentiality, patience, and understanding necessary for dealing effectively with a diverse body of volunteers, donors, and professional colleagues; independence; and a strong team orientation toward both with internal and external constituencies.

  • Ability to work in a team environment and interact with all levels of staff, volunteers, and the public.

  • Ability to conceptualize, reason through problems, make effective decisions and develop alternative solutions.

  • Proven organizational skills, detail oriented and experience handling sensitive and confidential information.

  • Skilled in effective oral and written communications including conversing by telephone, video conferencing, business writing with clear and concise narrative reports, evaluations, and other narrative pieces.

  • Ability to lift 20lbs from ground to waist.

  • Must have knowledge and skills with Zoom webinar and meetings.

  • Intermediate proficiency with Microsoft Office applications: Excel, Outlook, PowerPoint, Word, etc. These skills are subject to testing.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

  • Tuition Assistance - We support the Career Development of all employees. This program provides Financial Assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for Health Equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

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Location US-TX-Irving

Posted Date 1 hour ago (5/19/2023 9:38 AM)

Requisition ID 2023-10619

Job Category Field Campaigns

Position Type Full Time

Location: TX-Irving

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American Health Associasion (AHA) does not indicate an expiration date for vacancies. Please apply timely not to miss an opportunity.


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