Catholic Relief Services (CRS)

Sr. Director (Global Total Rewards)

Catholic Relief Services (CRS)

Job Description

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to*save, protect, and transform* lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, Agriculture, education, microfinance and peacebuilding.

Job Summary:

The Senior Director Global Total Rewards will be responsible for collaborating as a thought leader to launch the Global Total Rewards Strategy and to build out the Global Total Rewards Center of Expertise, reporting to the VP HR Operations on the Global HR Operations Team. The individual in this role will lead a highly skilled Global Total Rewards team providing compensation, benefits, staff care and wellbeing support. This role will wo rk closely with our Global Human Resources and Overseas Operations Leadership Teams to build a Global Total Rewards practice delivering equitable, flexible and compliant total rewards solutions that reflect and facilitate agency strategy. S/he manages a talented team of professionals, as well as multiple external vendors, responsible for global total rewards for our operations in over 60 countries and in the US.

Roles and Key Responsibilities:

COMPENSATION
  • Effectively marries compensation and benefits to create a robust total rewards approach, actively and effectively communicated to all staff
  • Provides thought leadership and Design" id="link" class="link">Program Design and implementation on compensation-related policies and initiatives, linking programs to overall compensation philosophy, organizational performance, corporate culture and competitive talent acquisition and retention
  • Conducts, compiles and presents research, benchmark Analysis and modeling to support design of market-competitive and motivational compensation programs that align with organizational values, goals and strategies
  • Determines, maintains and communicates compensation standards and parameters under which CRS Country Programs can set and manage market based local salary ranges that meet the needs of leadership in support of Talent Management requirements within agency strategy
  • Leads approach to executive compensation and staffs the compensation committee of the board, including validation of ranges through an outside consultant that includes an “intermediate sanctions” approach
  • Manages, develops and supports a team of Total Rewards professionals
BENEFITS AND WELL BEING
  • Working with an expert global benefits partner, sets a global total rewards strategy that includes a global minimum standard level of benefits worldwide
  • Oversees Administration and development of health-related and retirement employee benefit plans, including health insurance, dental insurance, life insurance, short-term disability, long-term disability, workers compensation programs and retirement
  • Determines, maintains and communicates benefit standards and parameters under which CRS Country Programs can set and manage local benefit packages
  • Partners with Finance to manage overall costs of benefits programs.
  • Vigorously manages benefit vendor relationships to ensure maximum relevance, appropriateness, cost-effectiveness and quality of services
  • Identifies, develops, maintains and implements staff learning resources and opportunities related to staff care, wellbeing, stress management, and work-life balance
Basic Qualifications

  • Master’s degree in relevant area of study
  • Minimum of ten years directly related experience in global, multi-state, multi-site organization(s), and proven history of director level team growth and development
  • Proven experience with setting total rewards strategy in a global setting
  • CCP (Certified Compensation Professional), CBP (Certified Benefits Professional) and/or GRP (Global Remuneration Professional).
  • Proven experience designing, maintaining, and communicating market-driven compensation and benefits programs
  • Strong knowledge of US federal and state employment laws and global compliance requirements in the countries where we work
  • Strong analytical skills, including demonstrated experience identifying and quantifying complex problems and providing effective resolutions
Preferred Qualifications

  • Ability to work in a dynamic, rapid-changing environment by prioritizing situations which require sense of urgency
  • Comfort with ambiguity and ability to use sound judgement to drive complex issues to resolution and influence to achieve results.
  • Ability to apply high emotional intelligence to guide executives and leaders through compensation and performance complexities where influence and relationships are as important as data and logic
  • Experience with “duty of care” and compliance with these standards
  • USAID, UN and experience with other donors strongly preferred
  • Experience with total rewards in African nations
Knowledge, Skills & Abilities

  • Ability to work well under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment
  • Ability to quickly establish credibility to partner effectively with business leaders and people team colleagues to define and deliver effective processes, data and programs that support business goals
  • Bias towards action (with a strong sense of urgency) and a continuous process improvement mindset
  • Strong project management experience and effective organizational skills.
  • Strong verbal and written communication skills
  • Exceptional listening skills
  • Strong attention to detail and quality deliverables
  • Must be able to handle confidential matters with discretion
  • Ethical, with a commitment to agency values
  • Expert proficiency in MS Office (particularly Excel and Powerpoint)
  • Ability to adapt quickly to changing priorities and projects
  • Ability to deliver on specific performance goals and effectively manage objectives
Travel: At this time, travel when required. When feasible in the future, regular periodic travel to CRS headquarters in Baltimore, Maryland. This position could be remote with sufficient overlapping work hours with headquarters.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship
Supervisory Responsibilities: Sr Compensation Analysts and Compensation Data Assistant Key Working Relationships:

  • Internal: Regional and Country Program Human Resources, Global Safety and Security, Office of General Council, Human Resources Business Partners, Agency Leadership, Audit and Risk, Director HR Compliance
  • External: INGO Reward and DEI Forums, SHRM, Humentum
Work Conditions/Environment Conditions

  • Normal conditions for an office environment
What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

*Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.* CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. CRS is an Equal Opportunity Employer**.* Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
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