Job Description

  The Division of Information Technology provides support to the IAEA in the field of information and Communication Technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT Service Management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Business Solutions Section provides information systems development and support services to IAEA programme areas and to the IAEA as a whole.The Programmatic Solutions Unit (PSU), which is part of MTIT's Business Solutions Section (MTIT/BSS), provides business IT solutions to meet IAEA programme areas requirements. The PSU is led by a Unit Head, who reports to the Head of the Business Solutions section.

Main Purpose

The Software Engineer provides advice and support for computerized solutions aimed at improving business processes and systems to meet organizational needs and also applies technical knowledge to create effective information systems.


The Software Engineer is a: (1) project manager, initiating, planning, executing and controlling agreed work; (2) developer, performing relevant software engineering disciplines either as a leader or a member of a team; (3) resource for the Section, taking part in various activities as required, such as quality assurance and continuous process improvements.

Functions / Key Results Expected

Assume leadership of software projects.

Carry out requirements Analysis and the design of software systems.

Construct software to meet designed solutions, using modern software tools.

Implement software systems, including acceptance testing, user training and the preparation of documentation.

Provide software maintenance and Technical Support for existing software systems.

Competencies and Expertise

Core Competencies Planning and Organizing Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Communication Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.

Teamwork Actively contributes to achieving team results. Supports team decisions.

Functional Competencies Client orientation Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise Information Technology Database Management Thorough knowledge of relational database management software (e.g. SQL Server) and SQL; knowledge of Windows client/server environments.

Information Technology Information Security Strong knowledge of secure coding techniques and information security.

Information Technology Web Development Thorough knowledge of web development, including HTML, CSS, JavaScript and AJAX; C# and ASP.NET (Web Forms and/or MVC).

Asset Expertise Information Technology Application Architecture Knowledge of one or more of the following platforms is desirable: SharePoint 2019 (or higher)/SharePoint Online, WPF, Azure Web Apps and MS Office/Microsoft 365 development.

Information Technology Computer Programming Knowledge of one or more of the following programming languages is desirable: C#.NET, Java or PHP.

Qualifications, Experience and Language skills

University degree in Software Engineering or a related field (such as information management, electronic engineering or Computer Science).

Internationally recognized certification in secure coding techniques for Software Development is desirable.

Internationally recognized certification in Project Management such as PMP or Prince2 is desirable.

Minimum of 5 years of working experience in software development either in a technical role, or in a project/product management role, or both.

Experience in managing software development projects following Project Management methodology such as PMP or Prince2.

Experience in the use of established formal methods and a disciplined approach to software engineering. Experience with lean/agile methods such as SCRUM.

Experience applying best practices for developing quality products. Experience in an ISO9001 or CMMI (Capability Maturity Model Integration) work environment is desirable.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $62120 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 32613, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance Applications from qualified women and candidates from developing countries are encouraged Applicants should be aware that IAEA staff members are international Civil Servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process
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