United Nations Volunteers (UNV)

Social Media and Community Management Associate

United Nations Volunteers (UNV)

Job Description

Eligibility criteria Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Description of task Within the delegated authority and under the supervision of Regional Chief of Communication or his/her designated mandated representative(s), the UNV Social Media and Community Management Associate will: Community Engagement:

Support the communication section to:
  • Coordinate, monitor, and manage direct communications on UNICEF South Asia’s Facebook, Twitter and Instagram channels.
  • Help employ community management best practices to encourage online audiences to participate in social media discussions, increase their understanding of our work for children and guide their journey to other UNICEF-owned channels.
  • Support the growth of UNICEF South Asia Twitter and Instagram channels through list building and monitoring performance.
  • Monitor current events, public opinion and press, identify issues and trends, and advise on appropriate Digital Media response.
  • Work with programme sections and partners to map political, government, social media and corporate influencers in South Asian countries in order to ensure targeted communications and have a greater impact for children.
Research, reporting and Knowledge Management:

  • Monitor the internal and external information landscape on the Covid-19 virus, vaccines and COVAX facility.
  • Support the communications section to monitor the information landscape in other key programmatic areas.
  • Manage the internal regional misinformation SharePoint resource site.
  • Support the communications sections to update information and key messages.
  • Ensure the availability of training opportunities, resources and knowledge management on tackling misinformation and promoting vaccine confidence at country level.
  • Support the Communications and Communication for Development (C4D) Sections to monitor and respond to misinformation in the region.
  • Research youth social media trends (with a focus on Instagram and TikTok) and make recommendations on related UNICEF content.
  • Support the development of the regional communications newsletter.
Content production:

  • Conceptualize and create engaging content for social media (copy, visuals, photo essays).
  • Pitch new approaches and angles for content.
  • Develop high-quality creative work, provide quality control over concepts and projects, contribute creative solutions and innovations that strengthen the UNICEF brand in the region.
  • Assist the communication section with additional tasks as required.
Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
  • Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.
  • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
  • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
  • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
Qualifications/Requirements Required degree level: Master degree or equivalent Education - Additional Comments: Required Education Level: Master's degree Required Experience: 2 years
  1. Education, qualifications, skills, experience, areas of expertise:
  • Masters or Bachelor’s degree in multimedia, communication, Journalism, creative writing, politics, social science or a similar discipline.
  • Ability to write clearly, succinctly and for varying audiences.
  • At least two years with Masters degree or four years with Bachelor’s degree professional work experience in the area of digital and social media communications.
  • Experience managing/moderating social media channels or online communities.
  • Experience creating a range of different content for social media.
  • An eye for clean, simple, and compelling visual Design.
  • Excellent IT skills, especially with design and photo-editing software (knowledge of Photoshop is desirable)
  • Experience using social media metrics to assess digital performance.
  • Accuracy and professionalism in the production and editing of documents and reports.
  • Experience in monitoring and responding to misinformation on social media is an asset.
  • Strong research skills.
  • Knowledge of and interest in South Asia news and digital landscapes is an asset.
  • Creative, enthusiastic, solutions-orientated.
  • Previous work experience with UNICEF or other UN agencies is desirable.
  • Excellent oral and written English language skills.
  • Ability to work and adapt professionally and effectively in a challenging and multicultural environment.
  • Ability to respond to short deadlines and demonstrate a quick turn-around and execution of creative work.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Have affinity with or interest in Child Rights, volunteerism as a mechanism for durable development, and the UN System.
Required experience: 24 Months Experience remark: Required Education Level: Master's degree Required Experience: 2 years
  1. Education, qualifications, skills, experience, areas of expertise:
  • Masters or Bachelor’s degree in multimedia, communication, journalism, creative writing, politics, social science or a similar discipline.
  • Ability to write clearly, succinctly and for varying audiences.
  • At least two years with Masters degree or four years with Bachelor’s degree professional work experience in the area of digital and social media communications.
  • Experience managing/moderating social media channels or online communities.
  • Experience creating a range of different content for social media.
  • An eye for clean, simple, and compelling visual design.
  • Excellent IT skills, especially with design and photo-editing software (knowledge of Photoshop is desirable)
  • Experience using social media metrics to assess digital performance.
  • Accuracy and professionalism in the production and editing of documents and reports.
  • Experience in monitoring and responding to misinformation on social media is an asset.
  • Strong research skills.
  • Knowledge of and interest in South Asia news and digital landscapes is an asset.
  • Creative, enthusiastic, solutions-orientated.
  • Previous work experience with UNICEF or other UN agencies is desirable.
  • Excellent oral and written English language skills.
  • Ability to work and adapt professionally and effectively in a challenging and multicultural environment.
  • Ability to respond to short deadlines and demonstrate a quick turn-around and execution of creative work.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Have affinity with or interest in child rights, volunteerism as a mechanism for durable development, and the UN System.
Language skills:
  • English(Mandatory), Level - Fluent
Area of expertise: Public information and reporting, Knowledge management, archiving and documentation, Web and Graphic Design Area of expertise details: Required Education Level: Master's degree Required Experience: 2 years
  1. Education, qualifications, skills, experience, areas of expertise:
  • Masters or Bachelor’s degree in multimedia, communication, journalism, creative writing, politics, social science or a similar discipline.
  • Ability to write clearly, succinctly and for varying audiences.
  • At least two years with Masters degree or four years with Bachelor’s degree professional work experience in the area of digital and social media communications.
  • Experience managing/moderating social media channels or online communities.
  • Experience creating a range of different content for social media.
  • An eye for clean, simple, and compelling visual design.
  • Excellent IT skills, especially with design and photo-editing software (knowledge of Photoshop is desirable)
  • Experience using social media metrics to assess digital performance.
  • Accuracy and professionalism in the production and editing of documents and reports.
  • Experience in monitoring and responding to misinformation on social media is an asset.
  • Strong research skills.
  • Knowledge of and interest in South Asia news and digital landscapes is an asset.
  • Creative, enthusiastic, solutions-orientated.
  • Previous work experience with UNICEF or other UN agencies is desirable.
  • Excellent oral and written English language skills.
  • Ability to work and adapt professionally and effectively in a challenging and multicultural environment.
  • Ability to respond to short deadlines and demonstrate a quick turn-around and execution of creative work.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Have affinity with or interest in child rights, volunteerism as a mechanism for durable development, and the UN System.
Driving license: No Competencies values: Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Ethics and Values, Integrity, Professionalism, Working in Teams   Application deadline: 07-03-2021.

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