Norwegian Refugee Council (NRC)

Shelter Technical Assistant

Norwegian Refugee Council (NRC)

Job Description


All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. 

  1. Role and responsibilities

    Under the supervision of the Shelter Team Leader, the Shelter Technical Assistant is expected to support the day-to-day implementation of Shelter activities in urban and rural settings. Shelter Programme encompasses supporting conflict-affected communities in Southern oblasts through a set of various modalities of in-kind support, construction and repairing work (using contractors), providing cash and voucher assistance etc. The support is being provided in the cycle of assessment, defining proper response, implementing monitoring, and evaluation. 

    Generic responsibilities

  2. Implement assigned daily programmatic tasks and activities as assigned by the supervisor
Comply with NRC programme strategy, tools, guidelines, and standards Promote and share ideas for improvement and necessary changes in project activities Collaborate with relevant local authorities and stakeholders at the field level as requested by the supervisor (i.e. local authorities, other humanitarian organizations, volunteer groups) Adhere to NRC policies, guidelines, and procedures Assist with the implementation of the support function portfolio according to the plan of action Prepare and develop status reports as required by management Ensure proper filing of documents  Contribute to the identification of protection risks and needs in the context of the Program Implementation Promote the rights of IDPs in line with NRC’s advocacy strategy

Specific responsibilities 

Under the supervision of the Shelter Team Leader, conduct assessments or guide enumerators when participating in needs assessments to identify potential beneficiaries that could benefit from NRC’s Shelter activities. Provide regular suggestions on programme improvements and progress reports to the Shelter Team Leader and Shelter Project Coordinator. Closely cooperate with other departments to ensure adequate field-level implementation of a coherent integrated programme in target areas in Ukraine, If assigned, liaise at the field level with Local Government/stakeholders/communities to ensure NRC obtains required permissions for day-to-day project implementation, Complete assigned tasks related to the distribution of Non-food Items and Cash in compliance with standard procedures and guiding documents, Engage with communities to enhance Community Participation and involvement in project phases in line with safe and inclusive programming guidelines. Prepare procurement documents and participate in procurement procedures. Ensure proper securing of project supporting documents. Provide inputs for project planning and reporting purposes.

Critical interfaces

Relevant interfaces for this position are:

Project planning:  Shelter Team Leader Area operations: Finance, Logistics and HR teams Staff Capacity Building: HR Coordinator, Shelter/WASH Project Coordinator Implementation: Shelter/WASH Technical Officer, other Shelter/WASH Technical Assistants, ICLA Housing, Land and Property team

Scale and scope of the position Staff: None Stakeholders: UN agencies, INGOs, local NGOs, civil society, governmental bodies Budgets: None Information: KOBO, MS Office, Office 365 Legal or compliance: Terms of employment, CoC, vendors, donors, governmental bodies


 1. Professional competencies 

Generic professional competencies for this position: 

Political and cultural awareness, as well as a good understanding of the current crisis in Ukraine.  Previous experience in a humanitarian/Early Recovery setting is an advantage. Diplomatic and respectful communication. Ability to work under pressure in compliance with basic Security rules. Highest standards of ethics and integrity 

Context-related skills, knowledge and experience: 

Previous experience from working in complex and volatile contexts Fluency in Ukrainian and Russian essential Basic English proficiency is an advantage Willingness to work in demanding, stressful situations with respect for basic security rules

2. Behavioural competencies

Planning and delivering results Working with people  Communicating with impact and respect Handling insecure environments
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