Norwegian Refugee Council (NRC)

Shelter and Settlements Specialist

Norwegian Refugee Council (NRC)

Job Description



The Norwegian Refugee Council (NRC) supports people affected by displacement living in Lebanon and advocate for their rights inside the country, regionally and internationally. We also work to serve vulnerable Lebanese affected by the deteriorating economic situation in the country and are providing assistance to vulnerable households in the neighbourhoods most affected by the Beirut port explosion.

NRC’s programmes in Lebanon overall reach refugees and Lebanese with Legal assistance and counselling, Shelter, WASH, Education Youth, Emergency Assistance, and Livelihoods & Food Security. NRC also engages in advocacy with governments and donors to expand and safeguard refugee rights and protection. 

NRC has worked in Lebanon since 2006 and has offices located in Beirut, South, North, Bekaa and Beirut & Mount Lebanon. NRC Lebanon works across the country in Informal Tented Settlements (ITSs), urban areas and Palestinian refugee camps, including through partnerships with other NGOs. NRC implements activities together with national and international NGOs to extend its access to people in need. In Lebanon, NRC has nearly 450 staff and has its Country Office in Beirut and operations in Beirut/ Mount Lebanon, North, Bekaa, and South.

NRC Lebanon is currently supported through multiple institutional, bilateral, multilateral, and private donors. These include the German KfW Development Bank, Agence Française de Développement (AFD), Norwegian Ministry of Foreign Affairs (NMFA), Swedish International Development Cooperation Agency (SIDA), European Commission- Humanitarian Aid and Civil Protection (ECHO), European Union DG NEAR, German FFO, and other donors. The Grants Manager is responsible for overseeing the donor portfolio, the funding opportunities and gaps, and to ensure that NRC’s Grants Management systems and deliverables are high quality, effective, timely and meet the requirements of each project and contract.

What makes the position attractive

Its a good professional challenge that will provide you with an opportunity to make some meaningful impact on the lives of people in Jordan Its a technical leadership role - the position leads the Design and development of Shelter & Settlements strategy for NRC Lebanon. It presents an opportunity to work with some of the major donors. An opportunity to work with a dedicated team advocating for the rights of people forced to flee.  Its an opportunity to work for an international organization and one of the leading INGO's in Jordan

We are also looking for people who share our values: 

To be dedicated in what we do;  To be innovative with our solutions;  Empowering and building trust To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.

Job Purpose

As the Shelter & Settlements Specialist will be responsible for the technical development of the shelter and settlements programme, its strategic direction and quality assurance. The Shelter and Settlements Specialist is also responsible for the technical mentoring, training, and Capacity Development of relevant staff. 

What you will do

Develop Shelter and Settlements(S&S) strategy, technical guidance and Macro LFAs. Ensure compliance with and adherence to NRC policies, guidance and procedures. Contribute to fundraising, develop and revise funding proposal, budgets and donor reports.  Identify trends technical standards and donor priorities. Follow up on compliance with contractual commitments within Core Competency(CC), ensure high technical quality and synergies in project implementation. Provide technical direction and project implementation support to the implementation team, on various shelter modalities including Settlements-Based Approach, Cash for Rent, and Emergency Seasonal responses. Provide inputs and participate in needs assessments including risks and needs in thematic areas including energy, environment, and age-gender-diversity perspective, and adapt programme response accordingly. Ensure that key learnings are extracted from CC implementation, and incorporate them in CC and staff development processes Provide systematic training and build capacity of Shelter staff Develop programmatic thematic areas such as Energy, Environment, including Age, Gender and Diversity (AGD). Represent NRC in relevant forums/clusters, including with national authorities and donors Promote the rights of IDPs/returnees in line with the advocacy strategy Actively promote and operationalize synergies between Shelter and other NRC programmes Oversee and be responsible for Safe and Inclusive Programming (mainstreaming protection, gender, age and diversity) guidelines in the NRC Shelter and Settlements activities as per NRC’s SIP guidelines and ensure that all breaches/concerns reported are properly resolved.

Professional competencies, Qualifications and Skills

University degree or higher education relevant to the assignment.  Minimum 5 years’ experience in working as a senior Project/Program Manager and/or Adviser in a humanitarian/ recovery context. Proven expertise in Shelter & Settlements related issues in temporary settings and urban areas.  Previous experience in developing and following up S&S program strategies in response to the Syria Crisis is an asset.  Proven skills and experience in report and proposal writing. Ability to prioritize needs and carry out multiple tasks simultaneously. Experience from working in complex and volatile contexts. Prior experience and proven capability in training and capacity development.  Fluency in English, both written and verbal as well as knowledge of Arabic language is an asset.  Knowledge of Lebanon context and response is an asset  

Behavioural competencies

The following competencies are essential for this position:

Handling insecure environments Strategic thinking Empowering and building trust Influencing Initiating action and change Analysing

NRC line managers must have the following Leadership profile: 

Build meaningful relations.  Empower people.  Act with integrity  Deliver results. 

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.

Additional information:

Grade:                                                         Grade 9

Reports to :                                                  Head of Programme 

Duty station:                                                 Beirut, Lebanon

Travel:                                                          Up to 30%

Duration and type of contract:                      Fixed term,  renewable based on funding, performance and need                                                                          for the position)                                 

Salary:                                                          Based Upon NRC salary Scale.

For more detailed information, find the detailed Job Description

We invite applications from all qualified and interested national candidates. Send in your application by latest August 4th, 2023. 

Please ensure you attach copies of your academic and professional certificates.

For any queries, please email us at with the "Job Title" as the subject. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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