United Nations High Commissioner for Refugees (UNHCR)

Senior Registration Assistant (5 Positions)

United Nations High Commissioner for Refugees (UNHCR)

Job Description

IMPORTANT NOTE: This position is advertised to internal and external applicants.  Candidates must be legally present in Mexico at the time of application, recruitment and hire.   Only candidates holding a valid work permit in Mexico will be considered eligible.

Senior Registration Assistant Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and Data Management. S/he provides counselling to, and responds to queries from, Asylum Seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties - Assist in the implementation of registration strategies and methodologies for POC.

- Conduct registration interviews when required in accordance with registration standards and guidance.

- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.

- Maintain accurate and up-to date records and data related to all individual registration cases.

- Identify persons with specific needs and ensure timely referral to protection follow-up as required.

- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.

- Draft correspondence and reports relating to registration activities in the Operation, when required - Provide statistics and draft reports related to registration data, as requested.

- Act as Interpreter and translator when needed.

- Refer cases to other units within the office and to implementing partners as necessary.

- Draft and submit reports and statistics related to registration.

- Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Social Science, Statistics, Mathematics, Information Technology (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills, particularly in data management.

Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills *DM-Data Management *IT-Computer literacy MS-Data Collection and Analysis IT-IT Refugee Systems & Applications PG-Programme Management (project formulation, programme cycles and reporting standards) TR-Training/Coaching/Facilitation EX-Experience in international organization (United Nations or similar) PR-Experience in Registration (Functional Skills marked with an asterisk* are essential) Core Competencies Accountability Communication Organizational Awareness Teamwork & Collaboration Commitment to Continuous Learning Client & Result Orientation Cross-Functional Competencies Analytical Thinking Technological Awareness Planning and Organizing Proficiency in English and Spanish is essential.

Only shortlisted candidates will be contacted. No late applications will be accepted.

Shortlisted candidates may be required to sit for a technical assessment or written test and later on, invited for an oral interview.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The closing date for submission of applications is 25th April, 2021 (midnight Geneva time).

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