Job Description

  The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination (NSDOC); (ii) Global Relations, Humanitarian Diplomacy and Digitalization (GRHDD); and (iii) Management Policy, Strategy and Corporate Services (MPSCS).

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country delegations) comprise the IFRC Secretariat.

The NSDOC division is organized in three Departments, National Society, Policy and Knowledge Development, Disasters and Climate Crises, and Health and Care, each of them led by a Director. The Health and Care Department (HCD) consists of four teams: Emergency Health, RCCE, WASH and Community Health. The Senior Officer – New Nets Project reports to the IFRC-AMP Manager and Senior Technical Advisor and supports the IFRC's programmatic vision for community health and its translation into programmatic interventions.

The position will work in close collaboration with other IFRC-AMP staff, Regional Offices, Cluster and Country offices, National Societies, as well as National Malaria Control and Elimination Programs, the RBM Partnership to End Malaria, and major technical, implementation and funding partners. The position will support the HCD objectives through provision of technical advice, support and coordination to the Federation's programmes in areas covered by the Community Health Team.

Job Purpose

  • To act as the focal point within the IFRC malaria team for the New Nets Project (NNP), including tracking progress against targets in NNP pilot countries and ensuring timely and adequate Technical Support is provided to ensure that campaign targets are met, including organization of process evaluations to support iterative learning across country contexts.
  • To represent IFRC in NNP partner coordination meetings, as well as other country, regional and global fora.
  • To develop operational guidance with partners (WHO, RBM Partnership to End Malaria, the Global Fund, the United States President’s Malaria Initiative and others) to support deployment of new types of insecticide-treated nets (ITNs) in a cost-effective and scientifically sound manner.
  • To ensure the operational support for technical assistance to countries and partners that allows field-based testing of improved practices and collection of lessons learned as supported under the NNP and BMGF projects.
  • To build the capacity and improve the performance of National Societies, national malaria program and implementing partner staff through tailored, expert, mutually agreed support.
Job Duties and Responsibilities

Enable IFRC to be a global leading player in the Community Health Sector

  • Contribute to and support the work of IFRC at relevant international fora, in publications, conferences and meetings and ensure that key issues and challenges are well presented towards positioning of RCRC as a global leader for reaching the most marginalized and at-risk populations with malaria interventions.
  • Identify and facilitate opportunities for strategic cooperation between IFRC and New Nets Project partners to support global, national and community-level malaria efforts.
  • Contribute to and support malaria activities towards the achievement of the health-related Sustainable Development Goals (SDGs), the WHO Global Technical Strategy Targets, in particular related to insecticide resistance management.
  • Work closely with other members of the IFRC malaria team, the Community Health Team and with other teams within the Secretariat, to ensure appropriate visibility, resource mobilization and public awareness of the work of IFRC/RCRC
  • Ensure compliance and accountability on the NNP grant
  • Support the implementation and reporting on the NNP grant
Support National Societies in order to improve performance in Community Health

  • Provide support both remotely and through in-country missions as requested from National Societies, including for activities around project design, proposal development, project implementation, monitoring and evaluation and narrative and financial reporting related to malaria
  • Support National Societies to develop training plans, update training manuals, Data Collection forms, volunteer job aids, and assist with training implementation
  • Support coordination, roll out, monitoring and evaluation of New Nets Project activities, participate in project review meetings and ensure that NNP campaigns are implemented according to the approved proposal, budget, and timeline
  • Contribute to the health themes covered by the Community Health Team including opportunities for synergy between the malaria work supported under the New Nets Project with active outreach (HIV, TB, harm reduction, migrants), immunization and others as applicable, including support to the Team Leader of the Community Health Team to achieve collective objectives
New Nets Project

  • Lead IFRC’s participation in all NNP coordination and partner calls and provide updates on NNP-specific campaigns, including bottlenecks requiring partner intervention for resolution
  • Lead work with Population Services International (PSI) for structuring the bi-weekly calls and ensure country participation for regular updates to partners
  • Identify and lead work on critical new issues affecting efficiency of ITN mass campaigns, including coordination and collaboration with partners working in unrelated or peripherally related technical areas (such as environment, technology, natural resources, etc.) to work towards feasible mitigation or resolution
  • Work closely with the Senior Officer, Malaria Technical Advisor – ITN Campaign Efficiency to collect information in both NNP and non-NNP countries about issues arising that should be taken into account during planning and implementation of multi-product ITN campaigns
  • Work closely with the BMGF project staff to identify linkages between the two projects with the ultimate objective of ensuring updated guidance and recommendations for campaign processes (such as household registration, digital data collection, measuring outcomes) are applied across all countries receiving AMP support, including NNP countries
  • Work to build skills and capacity of AMP TA providers in line with updated technical and operational guidance
  • Lead discussions with national malaria programmes and implementing partners related to piloting of new practices identified through the BMGF project and ensure cross-country and cross-team learning, as well as documentation of best practices
  • Identify and lead development of proposals for additional funding and pursue new opportunities arising from involvement with NNP partners
  • Participate in AMP weekly calls, as well as country- and theme- specific calls as organized
  • Lead development of updated operational guidance based on implementation experience for countries planning and implementing multi-product campaigns and ensure timely finalization with key technical, implementing and financial partners, as well as dissemination
  • Identify any new guidance for multi-product campaigns and work with technical, implementing and financial partners on its development and dissemination
  • Ensure collection of information and data for reporting against the NNP indicators
  • Develop and submit monthly reports to IFRC and the AMP Core Group regarding progress and challenges with the NNP
  • Ensure timely, high-quality narrative reporting for New Nets Project partners
  • Support the planning and implementation, as well as Analysis of data and review of reports, for the process evaluations in NNP countries (plan for and help determine operational learnings including determining access and use)
  • Track campaign planning and implementation, as well as modifications put in place, for campaigns in NNP countries, as well as campaign outcomes and support updating of the ITN campaign tracker
  • Coordinate the planning and deployment of technical assistance for NNP campaigns in collaboration with IFRC malaria staff
  • Support review and quality control of all work products and reports for NNP countries prior to circulation
  • Backstop TA providers in the provision of support for macro (plan of action or implementation guidelines, logistics plan of action, communication plan, risks assessment and mitigation, timelines, budgets) and microplanning, as well as development of implementation, training, and data management documents and tools
  • Provide technical assistance to NNP countries or technical assistance teams and/or to financial and implementing partners around key decisions during campaign planning and implementation
  • Disseminate learnings (reports, operational guidelines via AMP toolkit) within the country and to other countries preparing for roll out of new ITN types
  • Support organization for cross-country sharing of experiences, training or other online events (e.g. webinars)
  • Develop the mock-up for the NNP section on the AMP website, as well as a plan for ensuring regular content updates (including new NNP products and learnings, case studies and stories from implementing countries)
  • Undertake other duties as instructed by the AMP Operations Manager, Senior Technical Lead to support departmental and project objectives
  • Support other duties as required
Contribute to delivering quality operations

  • Under the direction of the Manager, Malaria ensures that tools, guidelines and projects in the team are based on evidence, applicable international standards and follow a resilience-based health approach.
  • Ensure delivery of high-quality activities against agreed operational plans and identify potential risks for mitigation.
  • Represent the IFRC in malaria vector control fora.
  • Support the development and implementation of global strategies and tools for malaria prevention with appropriate ITN technology and contribute to global vector control policy operationalization.
Please find additional Duties and Responsabilites in the Comments area Education


  • Advanced university degree (master's or equivalent) in health or equivalent professional experience


  • At least 5 years working experience in the humanitarian or development sector, with a focus on Community Health
  • At least 3 years professional experience in the planning, implementation and management of mass ITN distribution campaigns
  • Demonstrated professional credibility in the sector and experience working in an international or cross-cultural environment
  • Demonstrated experience in coordination, particularly working with technical, implementing and financial partners (e.g. the Global Fund, the United States President’s Malaria Initiative, the RBM Partnership to End Malaria, WHO, etc.)

  • Experience working in a RC/RC National Society and/or Federation/ICRC
Knowledge, skills and languages


  • Knowledge of addressing Community Health / public health and experience in practically applying this knowledge into policy, programmes and positioning, preferably in complex settings / emergencies
  • Programme and project management
  • Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations
  • Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive – diplomacy
  • Demonstrated planning and organizational skills and ability to handle multiple concurrent projects/activities
  • Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and developing new approaches to engaging partners – Capacity Building
  • Professional credibility, able to work effectively at all levels across the organisation
  • Proven good judgment and ability to work with complete integrity and confidentiality
  • High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels
  • Ability to work within a multi-cultural, multilingual, multidisciplinary environment
  • Fluently spoken and written English and French

  • Good command of another malaria-endemic country language (Portuguese, Spanish or Arabic)
Competencies and values

Values: Respect for diversity; Integrity; Professionalism; Accountability Core competencies: Program Management; Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust Comments

Contribute to an effective, high quality IFRC team

  • Be accountable to the Manager, Malaria Programmes by providing progress reports on results against objectives and risk analysis
  • Be flexible in your work definition according to needs and targets and improve team efficiencies and effectiveness within available resources
  • Be a proactive team member fostering a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and Cost Effectiveness
  • Foster a creative environment with colleagues in the Secretariat, Regions and the National Societies and an open and co-operative view to external actors for developing and reinforcing partnerships
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