Mercy Corps

Senior Global Recruitment Advisor (Global Talent Acquisition)

Mercy Corps

Job Description

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.

The Program / Department / Team

The People and Strategy Team ensures that Mercy Corps has the people, strategies, and learning that will enable it to be a world-class, cutting-edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization, create a robust body of research to guide us internally and externally, and steward the organizational culture. To achieve this we align conversations on learning, keep the organization focused on what has the greatest impact, leverage our comparative advantages in the crowded and competitive international relief and development landscape, and assure we are constantly learning from our work and the external environment.

The Position

The Senior Global Recruitment Advisor is a high-energy individual who is an exceptional relationship builder, strategic planner, and employs creative approaches to sourcing talent. As part of the Talent team, this individual is responsible for identifying exceptional talent to advance Mercy Corps’ mission. The role has three focuses; first, work with key stakeholders to anticipate and plan for upcoming people needs; second, oversee and manage full-cycle recruitment for senior and executive-level roles, including designing and implementing effective strategies; lastly, build collaborative internal relationships and effective external networks. They will increase Mercy Corps’ talent pool to ensure the agency’s global talent is representative of the communities we serve and is able to respond to the changing needs of the organization. They will implement industry “best practices” to recruit for individuals who are aligned with the organizational culture while building Mercy Corps as an employer of choice.

Essential Responsibilities

Strategy

  • Partner with HQ and field team leaders to anticipate future talent needs and proactively take action in advance of talent needs across the agency.
  • Advance the agency’s aim to have a global team that is representative of the places we work in.
  • Track and identify innovative trends in international talent acquisition, particularly in the international humanitarian aid sector.
  • Identify areas of opportunity to strengthen Talent and broader People functions and proactively offers recommendations.
  • Partner with the HR team on Affirmative Action Plan goals related to recruitment.
  • Provide clear updates to leadership on high profile positions
Talent Acquisition

  • Manage a high-volume portfolio of HQ and regional roles, including senior level and executive US roles.
  • Deepen and widen the internal and external talent pools within the region and on a global level.
  • Provide responsive, high-quality service to candidates with additional care for internal or former team members.
  • Expand the capacity of hiring teams to identify talent via improved interview skills & ability to specify critical needs.
  • Pivot focus as needed to support rapid growth or proposal bid recruitment including in-country Short Term Assignment (STA).
  • Support the development of tools to support national recruitment processes aligned with global Mercy Corps practices and consistent with local labor context.
Collaboration and Networking

  • Develop and maintain collaborative relationships with potential talent in the US, including technical networks, thought leaders, academic institutions.
  • Assist in promoting Mercy Corps as an employer of choice by attending events, promoting through social media, job boards and developing talent communities.
  • Build effective partnerships with internal stakeholders to support current needs and develop plans for future needs.
  • Collaborate with all members of the People team to develop best practices, promote continuous improvement, and foster information/idea-sharing.

Supervisory Responsibility

None

Accountability

Reports Directly To: Global Talent Acquisition Director Works Directly With: Talent team, People and Strategy Team, Regional Program Directors, Country Directors, Regional Program Team, Senior Leadership Team, Finance, National HR teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the Design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • Bachelor’s degree or equivalent in human resources, business Administration, social science or relevant field.
  • A minimum of 5 years of experience with recruitment/talent acquisition.
  • Advanced experience with successful sourcing strategies for globally representative and diverse candidates.
  • Demonstrated experience and ability to create, implement, maintain and improve recruitment strategies and systems in a high-volume context.
  • Proficiency in MS Office, internet searching, and applicant tracking systems and use of social media for sourcing talent.
  • Demonstrated understanding of staffing and talent planning in international relief and development environments.
  • Ability to communicate, influence, and problem solve effectively across diverse cultures and geographical distances with sensitivity.

Success Factors

The successful individual will develop and maintain productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the international relief and development community. They will possess the ability to prioritize and manage multiple tasks simultaneously while remaining focused on the quality of internal and external relationships and will be able to work effectively as a member of a highly visible team whose performance is key to the enduring success of Mercy Corps. They will be flexible, resilient, possess sound judgment, and have a good sense of humor.

Living Conditions / Environmental Conditions

This position is based in Portland, OR or Washington D.C and work on weekends and evenings may be required. Travel up to 20% may be required to support recruitment needs or attend regional conferences in areas where Mercy Corp operates. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate Child Abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

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