Senior Gift Officer – Resource Development, San Francisco, USA

Job Description

About Mercy Corps

Mercy Corps is a leading global organization powered by the
belief that a better world is possible. In disaster, in hardship,
in more than 40 countries around the world, we partner to put bold
solutions into action—helping people triumph over adversity
and build stronger communities from within. Now, and for the

Program / Department Summary

Mercy Corps’ Major Gifts team is comprised of a dozen dynamic
professionals who are passionate about Mercy Corps’ mission and
dedicated to supporting our worldwide team that’s improving the
lives of 19 million people in 40+ countries. The team includes gift
officers as well as support staff who handle prospect
research/management, communications and event planning. This team
works collaboratively to develop and enhance relationships with
donors and prospects, focusing on individuals and family
foundations with the capacity to make current and legacy gifts of
$10K+. Gift officers maintain portfolios of 125-200 donors and
prospects. We introduce new audiences to Mercy Corps, forge
meaningful relationships with impact-oriented philanthropists, and
raise strategic and flexible resources to power Mercy Corps’
mission and work around the world.

General Position Summary

The primary focus of the Senior Gift Officer is to build
personal relationships with donors and prospects who have the
capacity to make gifts of $10k+, with the overarching aim of
meeting or exceeding unrestricted revenue goals. The position will
have a significant focus on new business development (bringing in
new donors to Mercy Corps) and will require dedicated efforts in
networking and building new leads. They must also be comfortable
discussing legacy giving with donors. The SGO must be adept in
articulating a compelling case for unrestricted mission-focused
support as well as restricted support for strategic priorities. The
SGO is expected to collaborate with field and program staff, with
the dual aim of deepening their own understanding of Mercy Corps’
distinctive approach to humanitarian aid and development and
bringing these colleagues together with donors and prospects. The
position calls for a high level of social acumen and the ability to
move comfortably within the realm of high net worth

Essential Job Responsibilities

  • Develop ongoing regional strategies for Mercy Corps continued
    growth in the Bay Area. This includes partnering with the corporate
    team, the public engagement team and the community fundraising team
    to help make Mercy Corps the preeminent INGO in the Bay Area.
  • Develop and enhance personal relationships with a select group
    of major donors with the goal of maintaining and increasing annual
    unrestricted support at the $10K+ level, generating. leadership
    gifts ($100K+) for programmatic priorities, and generating bequest
  • Secure $1million in new business revenue by the end of year
  • Identify and engage with high net worth individuals within
    Mercy Corps’ donor file who have not yet made a major gift, with
    the aim of securing new major gifts.
  • Conduct outreach to high net worth individuals outside the
    Mercy Corps donor file, who may not yet be familiar with Mercy
  • Meet with legacy society members and prospective members.
  • Set annual goals and develop personalized cultivation,
    solicitation and stewardship plans for assigned donors.
  • Assist in the development of strategies to heighten the profile
    of Mercy Corps among target constituencies, such as events,
    briefings or other activities.
  • Develop working relationships with program staff in order to
    identify funding opportunities and to access programmatic
    information that can be used to steward donors.
  • Stay abreast of key issues and trends in the international aid
    and development community, and communicate these to donors and
  • Lead periodic overseas trips for key major donors and prospects
    as part of a well thought out and planned cultivation and
    solicitation strategy.
  • Maintain current tracking of all donor activity and revenue
    projection by inputting contact reports into donor database.

Organizational Learning

As part of our commitment to organizational learning and in
support of our understanding that learning organizations are more
effective, efficient and relevant to the communities they serve, we
expect all team members to commit 5% of their time to learning
activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts
toward accountability, specifically to our beneficiaries and to
international standards guiding international relief and
development work, while actively engaging beneficiary communities
as equal partners in the design, monitoring and evaluation of our
field projects.

Supervisory Responsibility



Reports Directly To: Director of Major

Works Directly With: Major Gifts team, CEO,
program staff, other SF-based staff, marketing/communications
staff, development operations staff

Knowledge and Experience

  • Bachelor’s degree in Marketing, Communications, Political
    Science or related field required.
  • Experience operating within a high-level major gifts
    fundraising team, including at least three years of direct
    frontline fundraising; or equivalent experience in business
    development with a social impact oriented company; or a deep
    knowledge of Mercy Corps’ mission and operations as an outcome of
    having worked within Mercy Corps’ programs in the field for three
    or more years.
  • Strategic and forward thinking, with the ability to develop and
    lead a major gifts strategy
  • Ambitious and proactive community builder with strong network
    of San Francisco Bay Area contacts that can be leveraged to
    identify and engage high net worth individuals
  • Strong experience in collaboration and ability to work with
    people with diverse opinions to develop program proposals and other
    donor impact opportunities
  • Strong organizational skills, including attention to detail and
    to process.
  • Diligent, highly organized and results-focused.
  • Excellent communication skills – both written and oral,
    including public speaking
  • Outstanding people skills – empathetic and humble, as
    well as persuasive and confident
  • Must be able to work independently as well as in collaboration
    with team.
  • Demonstrated success in proposal preparation, negotiation, and
    cultivation and solicitation of donors (or equivalent experience
    with private sector clients and/or investors), or transferable
    skills from program work in an INGO setting.
  • Advanced degree in international relations or related
    disciplines preferred.
  • A valid driver’s license, ability and willingness to travel as

Success Factors

The successful candidate will be a strategic and proactive
leader with strong emotional intelligence. This person’s
exceptional communications and interpersonal skills will enable
them to develop personal relationships with a variety of people in
a variety of contexts. The Senior Gift Officer will be diligent and
results-focused, and able to secure and increase contributions from
major donors and prospects. Finally, this individual will be able
to represent both the programs and essence of Mercy Corps to
external audiences, and collaborate with a cross-functional team
based in the Bay Area on a broader influence, innovation and impact
agenda for the agency.

Physical Demands

The physical demands of the position include bending, sitting,
lifting, and driving. Frequent phone and computer usage are also
necessary. Regular regional or national travel (up to 40% of time)
and occasional international travel (1-3 international trips
yearly) is expected.

Living Conditions / Environmental Conditions

This position is home-based in the San Francisco Bay Area and
will require regular trips to Mercy Corps HQ in Portland,

Mercy Corps Team members represent the agency both during and
outside of work hours when deployed in a field posting or on a
visit to a field posting. Team members are expected to conduct
themselves in a professional manner and respect local laws, customs
and Mercy Corps’ policies, procedures, and values at all times and
in all in-country venues.

Fostering a diverse and open workplace is an important part of
Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer
regardless of background. We are committed to creating an inclusive

Mercy Corps

United States

San Francisco, California, United States

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