Crown Agents

Senior Business Development Manager (Supply Chain)

Crown Agents

Job Description

  Function of department:

An end-to-end Supply Chain solution covering procurement of goods and services, Quality Assurance and inspection, and Logistics through to the last mile.

Main job purpose: Working with the directors to drive growth through sales and Business Development across Crown Agents’ supply chain offering. Develop the sales function into a cutting-edge, digitally enabled revenue generator.

Main responsibilities of the job

CLIENT-CENTRED SALES AND BUSINESS DEVELOPMENT

• Qualify and convert new leads in the area of Crown Agents supply chain services (i.e. procurement, inspection and logistics businesses). These may be business-specific or integrated opportunities.

• Work with business leads to identify and develop new clients and opportunities for Crown Agents supply chain services • Work to activity-based sales targets (input) assigned by Commercial Director – Trading • Deliver against revenue generation targets (output) assigned by Commercial Director - Trading • Build ‘trusted business partner’ relationships with target clients • Continue to develop the organisational CRM to be fit for purpose; • Data acquisition: Substantially increase valid client data on CRM; • Drive better use of the CRM across the organisation, including basic mandatory requirements; • Develop fit for purpose lead tracking systems and qualification tools and templates; • Utilise client intelligence from the field to feed back into product and service development.

SALES MANAGEMENT

• Continue to develop the organisational CRM to be fit for purpose; • Data acquisition: Substantially increase valid client data on CRM; • Drive better use of the CRM across the organisation, including basic mandatory requirements; • Develop fit for purpose lead tracking systems and qualification tools and templates; • Utilise client intelligence from the field to feed back into product and service development.

MARKET INTELLIGENCE AND REPORTING

• Monthly reporting on performance against targets • Ad-hoc reporting to the Supply Chain Directorate, Commercial Director- Trading, as required

About you

Qualification

• Desirable: An academic or professional qualification in supply chain, distribution and logistics, business development and / or or international development • Essential: An undergraduate degree or equivalent Experience

• The successful candidate should have an impressive track record of demonstrably exceeding sales targets.

• It is essential that the candidate has extensive experience working and managing CRM systems such as Microsoft Dynamics, Salesforce, or similar.

• It is desirable that the candidate has demonstrable experience selling supply chain services, such as procurement, inspections, and / or freight and logistics • It is desirable that the candidate has a good knowledge of the international development and / or humanitarian sector

About us

You’ll be working with Crown Agents which is a high impact social enterprise passionate about transforming the future for millions of people. Since our creation in 1833 we have worked across the globe to improve public services and drive Economic Growth. Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, Humanitarian Action and supply chain services. We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.

Crown Agents is committed to diversity and will promote diversity for all candidates at all times as well as a business culture that reflects that belief. Crown Agents will treat everyone equally irrespective of race, religion, colour, sex, age, national origin, disability or sexual orientation, and places an obligation upon all staff to respect and act in accordance with the policy. Crown Agents shall not discriminate unlawfully when deciding which candidates are selected for interview, or in any terms of employment, and will ensure that each candidate is assessed only in accordance with their merits, qualifications and abilities to perform the role. Crown Agents is committed to being an organisation enhanced by diversity and encourages applications from anyone who shares our values and com0mitment to improving the lives of communities affected by poverty or conflict.

About what's on offer

Crown Agents offers a competitive benefits package.

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