United Nations Office for Project Services (UNOPS)

Senior Assistant (Project Management Support)

United Nations Office for Project Services (UNOPS)

Job Description

  UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and Procurement Management.

Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York.  The SDC has a footprint of approximately 125 countries.

UNOPS has signed an agreement with the United Nations to implement the project activities for United Nations Alliance of Civilizations (UNAOC).

The United Nations Alliance of Civilizations (UNAOC) is an initiative of the Secretary-General of the United Nations, which responds to a broad consensus across nations, cultures and religions that all societies are interdependent, bound together in their development and security, and in their environmental, economic and financial well-being. The Alliance seeks to forge collective political will and mobilize concerted action at the institutional and civil society levels to overcome prejudice, misperceptions and polarization that militate against such a consensus. UNAOC hopes to contribute to a coalescing global movement which, reflecting the will of the vast majority of people, rejects extremism in any society.

The complex, demanding dialogue of civilizations, cultures, and religions is necessary, possible, and fruitful. It is a critical tool against isolation, mistrust, and confrontation and it is also the most powerful incentive for understanding, and tolerance. History has shown that dialogue is not a simple process, but that if we fail to teach and cultivate it, the situation can give way to a monologue or to mutism, which is conducive to conflict and violent extremism.

UNAOC was created to serve as a soft-power political tool of the United Nations Secretary-General for conflict prevention and conflict resolution. It is a coalition against extremist forces; a movement to advance mutual respect for cultures, traditions and religious beliefs, and a platform to bridge divides and overcome prejudice, misconceptions, misperceptions, and polarization. UNAOC was intended to promote Collective Action in society as a means of addressing the threats that emerge from the hostile perceptions that foment violence, overcoming cultural and social barriers, reducing tensions and improving relations between societies and communities with diverse cultural and religious backgrounds, and combatting violent extremism.

The High-Level Group’s report, published on 13 November 2006, put forth recommendations that became the guiding principles for the implementation of the Alliance. In particular, it identified four priority areas of action for the Alliance of Civilizations, which all play a critical role in reducing cross-cultural tensions and building bridges between communities, and to which the Alliance of Civilizations should bring a multidisciplinary and multi-perspective approach: Youth, Education, Media, and Migration.

The incumbent of this position will be personnel of UNOPS under its full responsibility

Functional Responsibilities

Under the supervision of Programming Coordinator,  the Project Management Support - Senior Assistant will be responsible of the following activities:
  • Provide support to the implementation of programmes and projects activities;
  • Assist and provide administrative and substantive support in the organization of events, meetings, conferences etc.;
  • Support in conducting research and collecting data as requested;
  • Provide assistance in the production of UNAOC communication products, including newsletters, brochures, website content, graphic cards, and other multimedia elements;
  • Provide support to social media activities;
  • Provide support to digital outreach and multimedia communications;
  • Provide logistical and coordination support in the office as needed;
  • Support in data migration efforts to transition from one file management system to another;
  • Contribute to the overall work of the UNAOC Secretariat and take on additional tasks as and when needed.
  • Performs other duties as may be required and in line with the incumbent’s scope of services above.
Monitoring and Progress Controls
  • Satisfactory delivery of project-related tasks within predetermined deadlines
  • Meet projected outputs as outlined by the supervisor
  • Production of multimedia materials as requested by the supervisor
  • Provision of support for project-related deliverables
  • Satisfactory delivery of communications support for projects, events, meetings, advocacies, and other UNAOC activities
  • Regular meetings with supervisor to ensure timely completion of assignments
  • Timely completion of data migration tasks, ensuring that all files are migrated successful

Education/Experience/Language requirements


  • Secondary education/High school diploma is required.
  • University degree (Bachelor’s or Master’s), preferably in international affairs, political science, multimedia design, information management, information technology, international education, or other related fields  will be considered an asset and may substitute for some of the required years of experience.

  • A minimum of five year of work experience in supporting  multimedia design; video editing services; and/or project management support.
  • Computer literacy with strong knowledge of Microsoft Office Suite is required;
Desirable experience (the following experience is optional candidates who do not have it are welcome to apply)
  • Previous experience in the field of international development cooperation and a minimum of 30 hours of certified training in international development preferred;
  • Experience with Adobe Creative Suite tools, including PhotoShop, Lightroom, InDesign, Illustrator, Premiere Pro, and DreamWeaver an asset;
  • Excellent organizational and communication skills; attention to detail; and determination to meet deadlines;
  • Familiarity with the work of the United nations Organization, its mandate, main areas of focus, United Nations Bodies preferred;
  • Strong personal interest for issues related to multiculturalism; diversity and inclusion; identity; intercultural understanding and cooperation;
  • Experience in managing projects on peacebuilding/education n, sports for development and peace and/or promoting youth Media Platforms is an asset;
  • Familiarity with HTML and CSS an asset;
  • Experience with social media campaigns and visual storytelling preferred;
  • Experience with photography, photo editing, and video editing preferred
It is expected that the selected candidate demonstrates:

  • Excellent organizational and communication skills; attention to detail; and determination to meet deadlines;
  • Strong personal interest for issues related to multiculturalism; diversity and inclusion; identity; intercultural understanding and cooperation;

  • Fluently in English required with advance written and verbal skills;
  • Knowledge of other UN languages is desirable.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contractual Agreement (LICA)  ICA retainer modality. A retainer contract is issued for a period of time during which the services of the individual contractor are required intermittently. The individual contractor agreement on retainer basis will specify a “unit price” per day worked. For budgetary purposes, a monetary cap will be determined when the contract is awarded and issued. Please note that the retainer contract will not provide for a minimum, and payment will be made only after completion of work Contract level: LICA-5 Contract duration: ASAP - 31 December 2021  (Retainer modality -  possibility of extension if funds available)

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by Security Policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands
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