World Health Organization (WHO)

Senior Advisor (Human Resources Management)

World Health Organization (WHO)

Job Description

OBJECTIVE OF THE OFFICE/DEPARTMENT This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The Department of Human Resources Management (HRM) supports PAHO’s mission of working in and with countries towards the improvement of health and quality of life in the countries of the Americas by ensuring consistent application of staff rules and regulations, strategic and innovative human resources planning, practices, programs and services to attract, engage and retain highly qualified, talented staff committed to excellence, mutual respect and trust.

DESCRIPTION OF DUTIES Under the general supervision of the Director of Administration (AM), and the direct supervision of the Director, Human Resources Management (HRM), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
  1. Advise and play a leading role in the continued development of the HR functions in the Organization consistent with the People Strategy; coordinate major departmental programs and initiatives in support of the human resources management at the organizational level; develop clear and actionable steps in support of the overall human resources strategy;
  2. Provide authoritative advice and guidance on HR policies; prepare concept papers, conduct research, adapt and translate policies into administrative guidelines in accordance with Organizational needs and to streamline HR processes;
  3. Provide business intelligence to managers on workforce trends and forecasting of human resources requirements; identify emerging issues to proactively anticipate, plan and meet workforce needs; develop clear and actionable steps in support of the overall human resources strategy;
  4. Provide strategic recommendations to the HR Director on workforce planning; assess and anticipate HR-related needs; analyze HR trends with a view to developing programs/initiatives and best practices; maintain an effective level of business literacy about the designated departments and country offices’ financial position and strategic plans;
  5. Plan, direct and conduct a wide variety of human resources management special studies and assignments for the Director of Human Resources; coordinate the preparation and dissemination of complex statistical HR reports and recommendations; prepare implementation plans and supervise the implementation of major HR recommendations;
  6. Advise and support the HRM Director in leading organizational change and in development of effective HR expertise and change strategies; advise on the implementation of gender-sensitive recruitment practices and staff development initiatives to promote Gender Parity in the Organization’s workforce; advise on issues and concerns relating to classification, compensation, benefits, and staff relations;
  7. Lead cross-functional projects to completion, organize, prioritize, plan, schedule, and follow up on concurrent tasks;
  8. Support the HRM Director in collaborative initiatives and negotiations with stakeholders and other UN common system organizations;
  9. Liaise with the Joint Advisory Committee and coordinate the work of the Advisory Committee for the Implementation of the People Strategy;
  10. Support the HRM Director to develop, define and establish the objectives and workplan of the Department consistent with the People Strategy and modern human resources practices, in order to ensure continuing operations and to maximize results and make significant contributions for the achievement of the expected results and strategic objectives; formulate and recommend policies and strategies to improve the functioning of the Department;
  11. Support the HRM Director in staffing Analysis activities, corporate human resources planning and Performance Management Assessment (PMA);
  12. Collaborate in the preparation of the Department’s Biennial Work Plan (BWP) and Human Resources Plan; advise the HRM Director on the allocation and monitoring of assigned financial and staff resources; prepare and justify the program and budget proposals; administer, allocate and monitor the Department’s financial, logistical and staff resources;
  13. Maintain up-to-date knowledge of external HR trends and best practices;
  14. Represent the Organization at high level meetings, negotiation of agreements, policy discussions with partners and stakeholders, as delegated;
  15. Provide leadership, guidance and monitoring of supervised staff by setting clear work objectives, ensuring timely and effective use of performance reviews and feedback mechanisms, engaging in regular communications, and solving interpersonal or technical conflicts; establish and support a learning environment, to include staff development in the Organization’s fundamentals, managerial competencies and technical expertise;
  16. Promote a culture of ethical behavior and integrity in accordance with the Organization’s Code of Ethical Principles and Conduct in order to ensure a culture of respect, responsibility, accountability, and compliance;
  17. Provide a stable managerial framework that demonstrates credibility, trust and value to internal clients;
  18. Perform other related duties, as assigned.
REQUIRED QUALIFICATIONS Education: Essential: A bachelor’s and a master’s degree in human resources management, organizational development, social sciences, business administration, or in any other field related to the functions of the position, from a recognized university.

Desirable: A Ph.D. in one of these fields would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience: Essential: Thirteen years of combined national and international experience in personnel management dealing with organizational and management concepts.

SKILLS: PAHO Competencies:
  • Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
  • Respecting and promoting individual and cultural differences: Relates well to diversity in others and capitalizes on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
  • Teamwork: Advocates for collaboration across the Organization - Creates and encourages a climate of team- working and collaboration across the Organization; sees cooperation as a key Organizational priority and creates collaborative systems and processes to achieve Organizational goals. Actively identifies and tackles disagreements between internal and external counterparts that compromise the Organization’s goals and mandate; diplomatically facilitates the resolution of conflicts between others and ensures strategic partnerships with a range of key stakeholders; maintains and extends an effective collaborative network of individuals inside and outside the Organization.
  • Communication: Share knowledge - Shares decisions and directives of senior management and communicates them in a manner that ensures both understanding and acceptance; shares knowledge and best practice at the three Organizational levels (country, regional and global), as necessary.
  • Creating an empowering and motivating environment: Provide direction/Support, motivate and empower others - Oversees and provides teams and departments with clear managerial directions which are translated from Organizational strategy. Builds a performance culture in the Organization; contributes to setting Organizational performance goals and standards; monitors Organizational performance against milestones and strategic goals; identifies and nurtures talent as appropriate. Promotes autonomy and empowerment throughout the Organization; inspires enthusiasm and a positive attitude in people towards their work and contribution to the Organization’s success.
  • Ensuring effective use of resources: Strategize and set clear objectives/Monitor progress and use resources well - Sets specific, measurable, attainable, realistic and timely objectives for own team and/or the Organization; systematically analyses and anticipates priority projects for own team and allocates necessary resources to achieve them; identifies the cross-Organizational resources needed for large- scale projects in line with key Organizational objectives. Anticipates foreseeable changes and adapts own and team’s projects in the face of unforeseen circumstances and/ or challenges; creates measures and criteria to monitor progress of overall projects against key Organizational objectives; creates cost-effective solutions for the Organization.
  • Driving the Organization to a successful future: Constructive leadership style/ Set the vision and build commitment - Leads and develops a road map for successfully achieving real progress in the Organization’s mandate, including consultation with key stakeholders; demonstrates respectful, trustworthy, transparent and accountable behavior in order to develop a reliable and coherent identity for the Organization. Creates a coherent Organizational vision of shared and successful goals; fosters a culture of vision and long- term goals, recognizing and rewarding efforts to maximize the Organization’s value.
Technical Expertise:
  • Managerial: Extensive experience in senior, progressively responsible positions in the management of human resources departments, administration of matters requiring sensitive negotiation and political high-level interventions; and in institutional and organizational development. Management of corporate personnel information systems in Coordination with the respective business process owners. Resourcefulness, initiative, highly developed judgment and interpersonal skills to deal with difficult and highly sensitive situations.
  • Technical: Extensive progressive experience at a senior decision-making level, in particular in managing complex human resources programs both at national and international levels. Wide and varied knowledge of human resources management practices and information Management Systems, including innovative use of the web and social media. Experience in performance monitoring and assessment, providing technical advice to managers and staff, and principles and procedures for such personnel practices as recruitment, selection, compensation and benefits, labor relations and negotiation, and staff development. Comprehensive, proven knowledge of UN HR policies. Precise, professional writing skills and strong qualitative and quantitative analytical skills.
  • Administrative: Skills or experience in business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, and coordination of people and resources, and general administrative services. Courtesy, tact, sensitivity to manage confidential information, and ability to establish and maintain effective working relations with people of different professional levels, discipline, nationalities, and cultural background.
Languages: Very good knowledge of English or Spanish with working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills: Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Other IT skills and knowledge of other software programs such as Visio and Project would be an asset.

REMUNERATION Annual Salary: (Net of taxes) $89,837.00 post adjustment Post Adjustment: 49.6% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org PAHO/WHO is committed to workforce diversity.

PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.

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