United Nations Development Programme (UNDP)

Security Operations Room Supervisor

United Nations Development Programme (UNDP)

Job Description

  Under the overall guidance of the Security Adviser and direct supervision of the Deputy Advisor" id="link" class="link">Security Advisor the Local Security Associate (LSA SOC) is responsible for the UNDSS Radio Room performance of the SOC and shall also be the Security Focal Point (SFP) for Women. She/he is responsible for all operational and administrative processes in the SOC and particularly all aspects of accountability. She/he will work closely with the SA as the SFP for women. She/he will work in close Coordination with the UNDSS Administrative Associate for Administration of the security Service Provider.

Duties and Responsibilities

Responsibilities include, but are not limited to:

  • Maintains overall supervision and control over staff for the Security Operations Center (SOC).
  • Oversee the functions of the SOC in accordance with the SO.
  • Maintain inventory control of communications equipment.
  • Advises on equipment required in respect to the cost shared budget.
  • Provides technical specifications for communications equipment to be purchased.
  • Liaising and coordinating with the Local Government security organisations.
  • Maintaining and updating UN staff lists.
  • Assessing the security situation at the duty station as they develop and maintain a constant flow of information to the SA.
  • Perform the role of Security Focal Point for Women in the UN.
  • Conduct Security briefings for female staff members on specific topics as required.
  • Conduct training for female staff in the UN;
  • Shall be the UNDSS Point of Contact for Sexual Exploitation Abuse representative.
  • Other security tasks assigned by the SA.
SOC Responsibilities include, but are not limited to:

Directly supervise Radio Room staff in all matters related to the operation of the radio room:

  • Ensure radio staff maintains successful radio contact with all radio users, stations and vehicles operating on United Nations radio networks under their control.
  • Coordinate Radio Room staff activity in the event of an Emergency.
  • Supervise radio staff to ensure that all network users are complying with UN standard radio procedures and maintain discipline on relevant networks.
  • Maintain electronic/manual data and other files. Supervise radio staff to ensure an exact log for all communication is recorded and dispatched without delay to the receiving Officer/Unit.
  • To maintain updated UN staff list and records of all movements of UN staff in PNG;
  • Supervise radio staff to ensure strict confidentiality of all relevant messages transmitted and received through the radio room communications system.
  • Resolve concerns about e-mail use/misuse by personnel.
  • Ensure that the electronic mail is checked at frequent intervals, per shift, for unread messages, notifications and updates.
Directly supervise Radio Room staff in all matters related to the administration of the radio room:

  • Oversee the preparation of radio room shift rosters in a timely manner. Constant monitoring of Radio Operators leave plan. Assist in giving Radio Operators emergency breaks, when necessary.
  • Prepares monthly reports on the Radio Room staff performance, including detailed reports of leased facility outages for outage rebate purposes.
  • Ensure there are ample spare parts; hand held radios or cell phones for on the ground communications; supplies (i.e. paper, cell phone batteries, fax toner / cartridges; proper documentation / forms for logging incoming and outgoing traffic and anything else that might be required to replicate;
  • Perform other related duties as required.


Core Competencies Commitment to the ideals of the United Nations Charter and the Organization's core values­ Professionalism, Integrity and Respect for Diversity.

Planning and Organizing

  • Demonstrated ability to establish priorities and to plan, coordinate and monitor his/her own work plan with minimum supervision;
  • Ability to work under pressure or in crisis situations;
  • Availability to travel within the area of responsibility.

  • Ability to actively seek to improve services, offer new and different options to solve problems/meet client needs, and promote and persuade others to consider new ideas.

  • Proven interpersonal skills and the ability to listen and work in a multi-cultural, multi­-ethnic environment with sensitivity and respect for diversity

  • Proven and sustained communication (verbal and written) skills
Functional Competencies
  • Computer literate (windows-based programs and application).
  • High physical fitness and stress resistance.
Corporate Competencies:
  • Demonstrates integrity by modelling the UN’s values and ethical standards.
  • Promotes the vision, mission, and strategic goals of UNDP.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
  • Treats all people fairly without favouritism.
  • Fulfills all obligations to gender sensitivity and zero tolerance for sexual harassment.

Required Skills and Experience


  • Technical or Computer Science Degree is preferable, but it is not a requirement. Minimum is High School certificate.
  • Knowledge of telecommunication equipment, principles of operations, including  local  area  networks,  satellites,  radio  and  video  surveillance systems, voice and messaging systems;
  • Ability  to  apply  knowledge and  technical skills  to  install  and  test  relevant equipment, provide maintenance services and user support;
  • Experience in handling various pieces of communication equipment, their operation and quick  problem diagnosis is also required;
  • Minimum 5 years of experience in telecommunications or related area;
  • Have supervisory  experience;
  • Computer  literate (windows-based programs  and application).
  • Good communication skills in oral and written English and national language (Pidgin).
  • High physical fitness and stress resistance.


Important applicant information All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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