Seah & Child Protection Investigation Officer
Agency for Technical Cooperation and Development (ACTED)
Open end | CDI | ASAP
Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of Emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.
ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer term livelihood reconstruction and Sustainable development. Guided by the motto “Think Local, Act Global” and its 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the centre and provides a tailored support to local needs.
Composed of 120 staff, ACTED’s headquarters are located in Paris to support and mainstream the organization’s interventions worldwide.
You will be in charge of
Under direction of the ACTED Group Transparency, Compliance and Investigation (TCI) Director, under the supervision of the SEAH and Child Protection Investigation Manager and in close collaboration with the Human Ressources Director, the SEAH & Child Protection Investigation Officer will participate in the evaluation and
processing of sexual exploitation, abuse and harassment (SEAH) as well as Child Protection alerts.
Under the supervision of the SEAH and Child Protection Investigation Manager, s/he will:
a) Contribute to the monitoring of the reporting platform (for SEAH and CP related alerts only) and the dedicated internal complaint mechanism, update the alerts’ register and analyse data:
– Monitor the reporting platform and the dedicated internal complaint mechanism,
– Maintain a consolidated register of alerts received ;
– Develop reports and statistics.
b) Support the conduction of objective, fair, thorough, confidential and timely investigations into allegations of SEAH & Child Protection
– Conduct preliminary data gathering related to complaints received and evaluate the credibility of the alerts /complaints;
– Maintain a survivor centered-approach throughout the investigation;
– Ensure that all information is treated with the utmost care and confidentiality;
– Develop investigations plan which determine scope, timing, and direction of SEAH and child abuses investigations and follow-up with the people concerned;
– Review and research evidence/documents to draw conclusions: (i) organize and participate in interviews; (ii) document all investigative steps;
– Produce the preparation of investigation reports with recommendations;
– Ensure follow-up of recommendations provided;
– Draft donor notifications for review and validation by the SEAH and CP Investigation Manager and TCI Director
2) Contribute to develop PSEA & Child Protection mechanisms (incl. sensitization trainings) based on lessons learnt and best practices (i) to reduce the risk of exploitation,abuse and harassement and (ii) to raise awareness among ACTED’s staff
a) Remains up-to-date on relevant trends and activities in the global safeguarding sector notably within the
International Aid sector, particularly as relates to SEAH & Child Protection issues.
b) Contribute to the development of training materials on safeguarding investigation methodology for country Coordination and senior management;
c) Make recommendations/suggest corrective actions to address gaps in knowledge, systems or procedures to strengthen prevention efforts.
d) Contribute to SEAH and Child abuses risk assessments upon request;
3) Reporting, support and other tasks:
a) Contribute to reports and presentations for the ACTED Group Transparency, Compliance and Investigation Director, HQ and/or Country Directors, Board and Safeguarding Committee meetings
related to safeguarding investigation and hotline performance and effectiveness (e.g. Data Collection, statistics);
Any other tasks as requested by the line manager
Expected skills and qualifications
- Master degree, preferably in a development/humanitarian related field
- At least 1-2 years of professional experience in humanitarian and/or development organizations
- Previous experience in working in developing countries would be a strong advantage
- Previous experience related to Protection and/or PSEA-H, such as :
o Knowledge of safeguarding/sexual exploitation and abuse principles and standards
o Collaborating to the development of culturally sensitive training and capacity-building programs,
materials, and communications
o Support in SEA and Child abuses investigations and the previous participation in the management
of a whistleblower hotline could be a strong advantage
- Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently
and under pressure
- Excellent communication and drafting skills in English & French
- Familiarity with basic office software programs
- Good understanding of power dynamics
- High integrity and capacity to deal with sensitive data
- Strong interpersonal and communication skills in a culturally diverse work environment
- Salary defined by the ACTED salary grid depending on education level, expertise – between 2100e and 2300e net per month
- Affiliation to health inssurance
- Food allowance on working days
- 50% of Navigo pass taken in charge
How to apply
Please send your application (CV and letter of motivation) by email (email@example.com), including the reference: PSEAO/HQ
Please note that ACTED will never charge a fee for the recruitment process.