Agency for Technical Cooperation and Development (ACTED)

Seah & Child Protection Investigation Officer

Agency for Technical Cooperation and Development (ACTED)

Job Description

Open End | ASAP


For the past 30 years, international NGO Acted has been going the last mile to save lives. Currently, Acted supports 20 million people across 43 countries to meet their needs in hard-to-reach areas – and pursues a triple mandate as a humanitarian, environmental and development aid actor. Acted relies on an in-depth knowledge of local territories and contexts to develop and implement relevant long-term actions, with a wide range of local and international partners, building together a “3ZERO” world: Zero Exclusion, Zero Carbon, Zero Poverty

Acted HQ

Composed of 120 staff, ACTED’s headquarters are located in Paris to support and mainstream the organization’s interventions worldwide.

You will be in charge of

1) Investigation:

Under direction of the ACTED Group Transparency, Compliance and Investigation (TCI) Director, under the supervision of the SEAH and child protection Investigation Manager and in close collaboration with the Human Ressources Director, the SEAH & Child Protection Investigation Officer will participate in the evaluation and
processing of sexual exploitation, abuse and harassment (SEAH) as well as Child Protection alerts.

Under the supervision of the SEAH and Child Protection Investigation Manager, s/he will:

a) Contribute to the monitoring of the reporting platform (for SEAH and CP related alerts only) and the dedicated internal complaint mechanism, update the alerts’ register and analyse data:
– Monitor the reporting platform and the dedicated internal complaint mechanism,
– Maintain a consolidated register of alerts received ;
– Develop reports and statistics.

b) Support the conduction of objective, fair, thorough, confidential and timely investigations into allegations of SEAH & Child Protection
– Conduct preliminary data gathering related to complaints received and evaluate the credibility of the alerts /complaints;
– Maintain a survivor centered-approach throughout the investigation;
– Ensure that all information is treated with the utmost care and confidentiality;
– Develop investigations plan which determine scope, timing, and direction of SEAH and child abuses investigations and follow-up with the people concerned;
– Review and research evidence/documents to draw conclusions: (i) organize and participate in interviews; (ii) document all investigative steps;
– Produce the preparation of investigation reports with recommendations;
– Ensure follow-up of recommendations provided;
– Draft donor notifications for review and validation by the SEAH and CP Investigation Manager and TCI Director

2) Contribute to develop PSEA & Child Protection mechanisms (incl. sensitization trainings) based on lessons learnt and best practices (i) to reduce the risk of exploitation,abuse and harassement and (ii) to raise awareness among ACTED’s staff

a) Remains up-to-date on relevant trends and activities in the global safeguarding sector notably within the
International Aid sector, particularly as relates to SEAH & Child Protection issues.
b) Contribute to the development of training materials on safeguarding investigation methodology for country Coordination and senior management;
c) Make recommendations/suggest corrective actions to address gaps in knowledge, systems or procedures to strengthen prevention efforts.
d) Contribute to SEAH and Child abuses risk assessments upon request;

3) Reporting, support and other tasks:
a) Contribute to reports and presentations for the ACTED Group Transparency, Compliance and Investigation Director, HQ and/or Country Directors, Board and Safeguarding Committee meetings related to safeguarding investigation and hotline performance and effectiveness (e.g. Data Collection, statistics);
b) Any other tasks as requested by the line manager

Expected skills and qualifications

  • Master degree, preferably in a development/humanitarian related field
  • At least 1-2 years of professional experience in humanitarian and/or development organizations
  • Previous experience in working in developing countries would be a strong advantage
  • Previous experience related to Protection and/or PSEA-H, such as :
    o Knowledge of safeguarding/sexual exploitation and abuse principles and standards
    o Collaborating to the development of culturally sensitive training and capacity-building programs,
    materials, and communications
    o Support in SEA and Child abuses investigations and the previous participation in the management
    of a whistleblower hotline could be a strong advantage
  • Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently
    and under pressure
  • Excellent communication and drafting skills in English & French
  • Familiarity with basic office software programs
  • Good understanding of power dynamics
  • High integrity and capacity to deal with sensitive data
  • Strong interpersonal and communication skills in a culturally diverse work environment


  • Salary defined by the ACTED salary grid depending on education level, expertise – between 2100e and 2300e net per month
  • Affiliation to health inssurance
  • Food allowance on working days
  • 50% of Navigo pass taken in charge

How to apply

Please send your application (CV and letter of motivation) by email (, including the reference: PSEAO/HQ

Please note that ACTED will never charge a fee for the recruitment process.

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