Norwegian Refugee Council (NRC)

Roving Protection Adviser

Norwegian Refugee Council (NRC)

Job Description


NRC Colombia implements its Protection from Violence Core Competency, which includes the following streams of work: Community Safety & Prevention of Violence, which includes NRCs Civilian Self-Protection programme (a proactive protection programme which comprises protection by presence, protection accompaniment and protection advocacy), Individual Protection Services, which incorporates Protection Case Management for persons at risk of violence, such as community leaders threatened by armed groups, and Protection Influence & Policy, which includes Protection Monitoring. NRC also implements its Protection from Violence programme in rapid emergency responses. 

The Protection Adviser (National) will be responsible to provide Technical Support (develop tools, guidelines, provide Capacity Building and help identify programmatic opportunities) to the Protection coordinators in the Area Offices and their teams, and enhance internal and external coordination to implement Protection from Violence activities according to standardized procedures and protocols. The Protection Advisor (National) will be based in Bogotá but is expected to rove between the area offices. 

This position is only open for Colombian Nationals.  The following is a brief description of the role. 

Generic responsibilities:

Further details will be identified through the work and development plan. 

Adherence to NRC policies, guidance and proceduresContribute to Protection strategy development, project proposals and provide input on needs and gapsEnsure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assistTechnically support in the implementation of delegated portfolio of Protection projects (activities, budget and project documentation) as delegated from the Protection from Violence Specialist in line with proposals, strategies and donor requirements, and ensure high technical qualityContribute to the development of technical guidance, provide systematic training, and build capacity of the Protection from Violence teams through day-to-day coaching and mentorships. This can be supported through online meetings and field visits. Ensure that key learnings are extracted from protection implementation and shared with all relevant stakeholders for incorporation. Promote and share ideas for improvement and necessary changes in the activitiesLiaise and collaborate with relevant local authorities and other key stakeholdersPromote the rights of IDPs/returnees in line with the advocacy strategy


Specific responsibilities:

Contribute to the development of NRC Colombia’s Protection from Violence programme, foster coordination through regular meetings and exchanges between the Protection from Violence teams. In coordination and with the technical support of the Protection from Violence Specialist, conduct regular monitoring and mentorship visits to all field and area offices with operational Protection from Violence teams and ensure adherence all with establish SoPs and best practices. Draft external products on protection Analysis, Civilian Self-Protection, and key advocacy points in coordination with and support of the Protection from Violence Specialist. This includes working closely with the Protection from Violence Specialist and Advocacy Manager to ensure information from the Protection from Violence field teams are directly driving products and analysis. Support in the development and contextualization of tools, guidelines and SOPs for proactive presence, Civilian Self-Protection, Protection Case Management and protection monitoring projects across the operations. This includes also providing technical guidance and support for the design and implementation of protection activities. Facilitate Capacity Development trainings and mentorships for Protection from Violence teams, focusing on improving technical quality, follow-up, and additional skill learning. Mentorship activities include regular meetings with Protection from Violence teams—from assistants to program managements—and support in hiring to ensure technical capacity. Support the development and implementation of Protection from Violence assessments and/or the integration of Protection from Violence questions in the assessments of other core competencies or area-level assessments. Actively contribute to the drafting and implementation of the Protection against Violence strategy. Contribute to proposal design, implementation, and adaptation as in coordination with the Protection from Violence Specialist. Coordinate with external protection actors for programmatic and advocacy purposes especially at the area-level to support the Protection from Violence teams.  Provide regular contextual and programmatic updates to the Protection from Violence Specialist on the program’s progress, priorities, and constraints. Identify and implement integration opportunities with other CC in consultation with relevant specialist, promote an integrated programme approach. Ensure solid M&E framework for Protection from Violence activities is in place, contribute to development of analytical tools to measure impact both at outputs and outcomes level, promote Protection from Violence Staff capacity building on M&E standards and analysis of quantitative and qualitative data. Ensure accountability activities are implemented for the prioritization of feedback from beneficiaries and other relevant stakeholders into Program Design and implementation.Work in coordination with HSS to consistently and proactively monitor/assess the safety and security in the field when it comes to Protection from Violence teams; promptly reporting concerns or incidents to their line manager and HSS Staff and liaising with external parties as required to maintain/enhance the security environment Representation of NRC Protection from Violence in relevant meetings as delegated by supervisor/management

3. Competencies

Professional competencies

Generic professional competencies for this position:

At least five years of professional experience in the humanitarian sector with international organizationsAt least three-year experience implementing protection projects with an International NGOStrong understanding of humanitarian response architecture, particularly in terms of services and humanitarian protectionStrong ability to speak and write reportsStrong ability to develop tools and guidelines as well as to deliver capacity-building training and mentoringStrong coordination skills Knowledge of human rights and protection with a focus on at-risk individualsTechnical diploma or university degree in social work, human rights, or related degree preferred

Context related skills, knowledge and experience

Technical knowledge and experience in implementation of protection specialized programmeTechnical knowledge and experience running programming in at least one of the following areas: unarmed civilian protection, mediation, Conflict Resolution, peacebuilding, social cohesion, civilian self-protection, and/or protection of civilians, case management, protection monitoringGood understanding of risks, stakeholders, and dynamics relevant to humanitarian interventions in ColombiaProven ability to work closely with field teams Practical experience in humanitarian/protection negotiations and relationship building with non-humanitarian actors, state and non-stateFluency in Spanish, ability to speak English is preferred Strong interpersonal skills 

Behavioural competencies 


Planning and delivering results

Completing assigned tasks according to deadlinesMonitoring processes and adjusting plans if necessary Making decisions by analysing relevant information, developing appropriate solutions, providing reasons for decisions and taking action.

Communicating with impact and respect

Communicating in a professional way; speaking and writing clearly, efficiently and with respect Strong ethical sensitivity and ability to empathize with vulnerable individuals.Adapting communication styles to the situation and different people Presenting the actual situation by keeping superiors and teams informed but always respecting confidentiality of sensitive information.A predisposition to positive and collaborative engagement with internal colleagues and other organisationProven emotional intelligence, tact, diplomacy and commitment with promoting an healthy work environment and self-care  

Empowering and building trust

Team player, flexible, network-builderCreating an atmosphere of trust and confidence Being a role model by being accountable for decisions Showing awareness of own strengths and limitations. 

Strategic thinking

Assessing and analysing humanitarian needs and identifying relevant actions for beneficiaries Developing appropriate strategies based on contextual and political understanding, assessments and NRC’s governing documents Seeing beyond the status quo, always identifying new opportunities.

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

The Job DescriptionThe individual Work- and Professional Development PlanThe Competency Framework

NRC might review applications before the adverted deadline, therefore interested candidates are encouraged to apply early.

Only shortlisted candidates will be contacted. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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