Research, Monitoring, and Evaluation Officer


Job Description

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.

In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.

Overview of position

Our client is currently recruiting for a Research, Monitoring, and Evaluation Officer for a USAID-funded social and behavior change (SBC) mission buy-in in South Sudan. The project is part of USAID’s global SBC initiative, Breakthrough ACTION.

Project Description: Breakthrough ACTION is a five-year cooperative agreement funded by the United States Agency for International Development (USAID) to lead their social behavior change (SBC) programming around the world. Breakthrough ACTION is a partnership led by our client for Communication Programs in collaboration with Save the Children, ThinkPlace, ideas42, Camber Collective, International Center for Research on Women, and Viamo. The project works in partnership with governments, civil society and communities to implement creative and sustainable SBC programming, nurture SBC champions, mainstream new techniques and technologies and advocate for strategic and sustained investment in SBC.

In South Sudan, Breakthrough Action will focus their efforts on family planning, maternal and Child Health, and water, sanitation and hygiene through innovative evidence-based SBC interventions. In addition, Breakthrough Action will support capacity strengthening for SBC of key stakeholders in their ability to design, implement, and evaluate SBC activities.

Role objectives

General Summary: The Research, Monitoring, and Evaluation (RME) Officer is a key member of the Breakthrough ACTION South Sudan Team. The RME Officer provides Technical Support to monitoring, evaluation, learning, and quality assurance/continuous quality improvement activities/components of Breakthrough ACTION in South Sudan. This position will support Coordination, collaboration, learning, and program adaptation integrated in the knowledge Management Systems. She/he will work closely with the South Sudan team to coordinate the development and implementation of the Monitoring, Evaluation and Learning (MEL) Plan and corresponding M&E systems and use, and to promote the use of that information to guide performance management through well analyzed, rapid and timely feedback.

The RME Officer will work to include appropriate indicators, baseline data, results and a plan to monitor and evaluate performance, produce timely, accurate and complete reporting. The Specialist will be responsible for ensuring effective bi-directional communication and learning between the project and service delivery implementing partners. This will include coordination and integration of knowledge management systems, and work processes, fostering a culture of collaboration.

She/he will support other project partners, as well as USAID service delivery implementing partners to develop, train, and apply new and proven approaches to MEL with a lens on Social and Behavior Change (SBC). Travel within South Sudan will be required.

Key Responsibilities & Tasks:
  • Support the project in establishing performance measures, collecting and analyzing performance information, planning and managing evaluations and assisting the project management in using the performance information for decision-making and resource allocation.
  • Apply M&E tools to monitor project results areas
  • Support the development and implementation of the Monitoring, Evaluation and Learning (MEL) Plan and corresponding M&E systems.
  • Support in making adaptations to the project MEL plan each year based on new or shifting program objectives and ensure adherence to the plan.
  • Support the development and the process of updating standard operating procedures (manuals, trainings) for Data Collection, Data Entry, data Analysis, and management of devices related to data collection or use.
  • Assist teams to select data collection methods for adequate monitoring and evaluation of implementing partners' performance and of the program as a whole (these methods may include field visits, quarterly reports, specialized surveys and other sources of information like Government of South Sudan statistics).
  • Provide input into the design, implementation and dissemination of evaluations, special studies and assessments.
  • Encourage the use of performance information in resource allocation decisions by the Breakthrough ACTION South Sudan Team, Breakthrough ACTION Senior Management, and implementing partners through leading discussions, preparing analysis or other measures.
  • Assist Senior Management in building local M&E capacities in RME.
Data collection and quality assurance:
  • Support implementation of data collection activities (including all mobile data collection and GIS data, where relevant).
  • Support development and implementation of quality assurance procedures for data collection to ensure data accuracy and the validity and reliability of monitoring data and study results.
  • Conduct site visits to ensure quality, reliability, and consistency of data and seamless flow from the field to central office and onto the Baltimore HQ.
  • Supervise the collection of data related to performance indicators required by Project, and report data on a regular basis into CCP’s global dashboard.
Data Storage:
  • Create, maintain and safeguard electronic databases and any other data collection files in compliance with JHU data security requirements.
  • Manage access permissions for data entry and dashboards to view monitoring output.
  • Help prepare data for archiving as required by USAID’s Digital Data Archive policies.
Data Analysis and Reporting:
  • Track, analyze and produce comprehensive and succinct reports and documentation on indicators and measures.
  • Conduct data cleaning and analysis on a monthly basis and produce graphs and reports for quarterly reporting.
  • Support in writing project reports and entering data into donor and partner led identified management information systems as required (i.e. USAID PRS).
Coordination and Communication:
  • Work closely with partners and stakeholders within the MoH.
  • Ensure timeliness and quality of service delivery data from partners.
  • Work with the program team to ensure proper documentation via knowledge management approaches.
  • Participate in the development and writing of strategies, work plans and assessments.
  • Maintain efficient communication with Baltimore-based program and R&E teams.
Project reporting

This role reports to the Senior SBC Advisor.

Key competenciesMinimum Qualifications: • A minimum of five (5) years of experience in a performance monitoring and/or evaluation role with an international development organization.

• Master’s degree in Public Health, epidemiology, Biostatistics research methods, or behavioural science with relevance to SBC research, monitoring and evaluation or Bachelors degree in a relevant field with a minimum of fifteen (15) years’ experience above.

• South Sudanese national.

• Oral and written fluency in English.

Knowledge, Skills and Abilities: • Excellent analytical skills and the ability to summarize disparate information in a clear and concise manner.

• Excellent research and data collection methodology skills.

• Ability to create organizational work plans based on higher-level goals.

• Ability to lead and coordinate multiple offices through multiple step processes without being a direct supervisor (although appropriate authority will be given).

• Skills in supporting staff with a variety of levels of knowledge and capabilities.

• Strong organizational skills in order to balance competing priorities.

• Ability to work independently to efficiently meet deadlines.

• Strong interpersonal and teamwork skills.

• Oral and written communication skills to deal effectively with mid and high-level partner contacts, the host government, and the local communities.

• Skills in qualitative and quantitative analytic statistical software (e.g., STATA, SPSS) and qualitative software (e.g., Atlas.ti, NVivo), and proven ability in data visualization using graphs, charts, maps, and GIS.

• Experience in web-based data management system (preferably DHIS2 and/or Open Data Kit), and/or mHealth and mobile data collection.

Team management This role has no team management responsibility.

Further information Qualified female candidates are encouraged to apply for this role.
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