United Nations High Commissioner for Refugees (UNHCR)

Registration Assistant (20 Positions)

United Nations High Commissioner for Refugees (UNHCR)

Job Description

IMPORTANT NOTE: This position is advertised to internal and external applicants. Candidates must be legally present in Mexico at the time of application, recruitment and hire. Only candidates holding a valid work permit in Mexico will be considered eligible.

Registration Assistant Organizational Setting and Work Relationships The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and Data Management. S/he responds to queries from Asylum Seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or Translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Conduct registration interviews in accordance with local SOPs and registration standards.

- Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.

- Maintain accurate and up-to date records and data related to all individual registration cases.

- Identify persons with specific needs and ensure timely referral to protection follow-up as required.

- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation - Act as Interpreter and Translator when needed.

- Refer cases to other units within the office and to implementing partners as necessary.

- Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable.

Certificates and/or Licenses Social Sciences; Statistics; Mathematics; Information Technology; HCR Protection Lrng Prog; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified.

Desirable Experience in working with UNHCR proGres software.

Functional Skills IT-Computer Literacy; (Functional Skills marked with an asterisk* are essential) Core Competencies Accountability Communication Organizational Awareness Teamwork & Collaboration Commitment to Continuous Learning Client & Result Orientation Cross-Functional Competencies Analytical Thinking Technological Awareness Planning and Organizing Proficiency in English and Spanish is essential.

Only shortlisted candidates will be contacted. No late applications will be accepted.

Shortlisted candidates may be required to sit for a technical assessment or written test and later on, invited for an oral interview.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The closing date for submission of applications is 25th April 2021 (midnight Geneva time).

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