Job Description

- This position is open and advertised INTERNAL/EXTERNAL.

- Interested applicants should consult the UNOPS standard operation procedures. (SOPs) - Shortlisted candidates may be required to sit for a written test and will have to undergo an oral interview. Only shortlisted candidates will be contacted.

- Only Egyptian nationality or holding legal and valid work permit residency of the country can apply, no relocation fees apply.

- UNHCR follows a strict non-smoking environment policy.

CONTEXT AND DESCRIPTION OF DUTIES The Registration Assistant is a member of the Registration team. The incumbent will be responsible for supporting all activities related to registration, which may include functions related to collecting enhanced information from POC necessary for the determination of refugee status, scheduling appointments, reception, filing and Data Management. The incumbent will also conduct activities within the digitisation project like physical and electronic filing including scanning physical documents. S/he provides counselling to, and responds to queries from, Asylum Seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with other UNHCR staff and partners to ensure timely identification and referral of persons of concern (POC) for the required follow up. The Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may also have Coordination responsibilities within the section. The incumbent may provide interpretation and/or Translation services in cases for which s/he has the required language competencies.

THE INCUMBENT IS RESPONSIBLE FOR THE FOLLOWING ASSIGNED DUTIES: All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

DUTIES - Conduct registration interviews in accordance with local SOPs and registration standards.

- Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.

- Maintain accurate and up-to date records and data related to all individual registration cases.

- Identify persons with specific needs and ensure timely referral to protection follow-up as required.

- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation - Act as Interpreter and translator when needed.

- Refer cases to other units within the office and to implementing partners as necessary.

- Perform other related duties as required.

REQUIRED MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE Education & Professional Work Experience - For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher.

Language Requirements - Excellent knowledge of English and working knowledge of another relevant UN language or local language.

Certificates and/or Licenses - Social Sciences.

- Statistics.

- Mathematics.

- Information Technology.

- HCR Protection learning program.

Relevant Job Experience Desirable - Experience in working with UNHCR ProGres software.

Functional Skills - IT-Computer literacy (Functional Skills marked with an asterisk* are essential) Competency Requirements Core Competencies - Accountability - Communication - Organizational Awareness - Teamwork & Collaboration - Commitment to Continuous Learning - Client & Result Orientation Cross-Functional Competencies - Analytical Thinking - Technological Awareness - Planning and Organizing All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Competencies as defined in Job Profile - Excellent knowledge of English and working knowledge of another relevant UN language or local language.

- National UNOPS (LICA-4). From 01 January 2022 through 31 December 2022, with possibility of extension.

- The closing date for submission of application is 28 November 2021 (Cairo local time)
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