Norwegian Refugee Council (NRC)

Regional Head of Monitoring and Evaluation

Norwegian Refugee Council (NRC)

Job Description


We are looking for a Regional Head of M&E who is responsible for leading and developing the strategic direction of M&E within the region, supporting evidence, research and learning and positioning the function as a central role in business and programme development.

The role will lead a regional M&E Unit who will provide strategic advice, support and Capacity Building to country offices in the implementation of the Global M&E framework, policy, guidelines and technical developments in the region.

The role will work collaboratively with the regional senior management team to embed M&E as a key component of programme design and delivery through strategic Analysis of evidence and learning


The Asia and Latin America Region for NRC comprises a diverse range of Country Programmes across a vast geographical area. Of five regions in Field Operations, the Asia and Latin America RO is based in Head Office in Oslo covering:  three sub-regions: Latin America, Afghanistan/Iran and South East Asia. The operating environment is varied, encompassing a complex and multi-faceted set of humanitarian and recovery response needs in countries that are either fragile, environmentally vulnerable or both.

The Regional Programme Unit, managed by the Regional Programme Director, is responsible for the strategic development of NRC programming in the region by maximizing the support to and the development of COs as well as by exploring and creating synergies among COs. The Regional Programme Unit is focused on research, policies, guidance & procedures, evidence and learning, capacity building, programme quality and donor relations with regional donors and non-traditional donors. The Unit, supports with development of capacity in core competencies and cross-cutting themes, takes lead regionally on donor relations, monitoring and evaluation, and other specialist areas, working collaboratively and in a matrix structure with the Regional Support Unit, Regional Advocacy, and the global Programme Development and Support Section in HO, and not least with Heads of Programme in Country Offices.

What you will do:

Policy, strategy and programme development

Lead the strategic direction for M&E in the region, Work in partnership with the Head Office M&E unit (and in line with NRC’s M&E framework) and programme departments  Build relationships and partner with key stakeholders at a strategic level within the region, and with the regional senior management team Responsible for the M&E Unit’s budget, ensuring the spending is within the allocated budget.

Team leadership

Provide leadership to a team of M&E professionals. Line management responsibilities, including key processes for workforce planning, recruitment, staff induction and development and overall responsible for Duty of Care.   Matrix management/technical supervision of M&E Managers within the region.

Technical development, support and capacity building

Provide technical expertise to the region to innovate on research, evidence and learning data as an integral part of M&E function and its role in programme design and development  Lead the process of developing and implementing a plan for regional level research and evaluation.  Including identifying research opportunities, securing research partners when relevant, in line with and in-Coordination with NRC’s global M&E framework and evaluation policy. Provide oversight of evaluation and research quality and ethics

Regional M&E Technical Support and Guidance

Accountable for the provision of high quality support and capacity building through the unit to strengthen  Carrying out M&E compliance checks in collaboration with the global M&E team and ensuring that these are used to develop CO M&E strategies, priorities and resourcing for M&E.  

Identify and ensure the delivery of Data Quality audits in the region

Accountable for excellence and ensuring that processes and systems for the use of M&E data through routine learning moments are institutionalised across the Cos in the region, with systems in place for interpreting and using M&E data to support high quality, effective and relevant programming. Responsible for planning and coordinating processes relating to M&E within the regional office, including evaluation, research and learning planning processes and GORS reporting as well as standard date use moments Ensure the roll out of global developments across the region and at CO level (communication, co-ordination, training, technical support and follow up).  Ensure technical support to programme staff in order to strengthen M&E processes and quality at the CO level, including M&E SOPs, evaluation planning and management, results measurement and Data Collection methodology and data use to ensure M&E systems meet or exceed NRC minimum standards. Developing/providing technical support for regional level M&E activities including regional level grants/ pilots/ programmes evaluations and research aligned with global, regional and country learning priorities. Roll out NRC’s M&E capacity-building strategy across the region to relevant staff and developing and providing tailored training on M&E when required.

What you will bring;

Seven to ten years of work experience at a senior level in monitoring and evaluation for a humanitarian organisation. Strategic and conceptual thinker who has led large processes, experience of fundraising, developing strategies, developing and implementing significant organisational processes Advanced degree in economics, research methods, social sciences or a related field  Significant experience of evaluation or research methods - qualitative and quantitative Data Analysis and tools Experience of working in complex and volatile contexts and ability and willingness to regularly travel to support Country Offices Experience of strategic planning, including strategic approaches to the use of data, evidence and learning to programme development Experience of managing and leading a team Ability to process vast amounts of information, develop robust, practical plans and methodologically roll out systems, processes etc Fluency in English, both written and verbal, Spanish desirable   Experience from working with NRC systems Experience with working with data collection, management and analysis Experience from working with overall strategy and planning Professional credibility to act as the matrix professional lead for M&E personnel across the Region Ability to leverage learning on technical issues regionally Ability to stimulate open discussions and close cooperation with all relevant NRC units

We highly encourage you to learn more about the role: please review the detailed Job Description here.

What We Offer

Duty Stations: Preferably Oslo or any European country where NRC is operating.  Contract duration: 2years   Travel :40 Salary/benefits: According to NRC salary scale, terms and conditions. NRC is an equal opportunities employer. In the selection of our staff, we are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.  For any inquiry please reach out to including the "Job Title" as a subject.

Key Information - Please Take Note When Applying

Learn more about NRC here  To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace Apply by completing all the system-required fields of your experience, employment history, and education in your application. Ensure to attach your latest CV. Submit your application and CV in English. When creating your profile, include your full name as per your passport. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We have been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance. Following the escalation of conflict on 24 February 2022, we scaled up our work inside Ukraine and its neighbouring countries Poland, Moldova and Romania. Today we support hundreds of thousands of people in the region, both directly and through local partners.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignity

Learn more about NRC
  The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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