American Heart Association (AHA)

Region Sr. Director (Development Operations)

American Heart Association (AHA)

Job Description

This job opportunity is located in 

Fairfield, Connecticut


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association (the Association) has an excellent opportunity for a Region Director" id="link" class="link">Senior Director, Development Operations located in the Eastern States region . This player/coach position works with assigned markets and campaigns to execute, manage, and ensure the successful delivery of development support for approximately 40 Fundraising special events. The primary markets supported are New Jersey, Rhode Island, Connecticut, Delaware and Westchester NY through supervising a team of up to 7 Development Coordinators and 1 Business Operations Director. The position is currently posted in New Jersey; however the location is flexible . Regular travel is required within the assigned markets.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at


Primary responsibilities include:

  • Supervising a team of up to 8 support staff. Provide staff leadership, management, and development of the assigned team, ensuring effective delegation of work, completion of projects and achievement of identified goals and objectives consistent with the Association’s leadership competencies.

  • Allocating administrative and logistics support for ongoing and ad-hoc projects including, but not limited to, Data Entry, reporting, processing invoices, event planning and logistics, day-of-event support, problem resolution and other duties as required.

  • Providing general business operations support in centralized functions such as contract processing and corporate relations reviews with the Association legal department, coordinating, scheduling, and proofing centralized campaign emails, pre-event risk assessment reviews and routine group training on various financial and operations topics.

  • Ensuring compliance with Association policies and procedures and performing Data Quality checks.

  • Attending in-person events to help with set up, execution and tear down.

  • Consulting, training and coaching on the various software systems and tools used for fundraising events in accordance with established guidelines.

  • Regularly communicates and coordinates priorities and timelines with manager, direct reports and customers.

  • Maintaining a high level of service by responding to customer inquiries both internally and externally in a knowledgeable and timely manner

  • Preparing presentations, instructions, correspondence, and documentation in a timely manner

  • Regularly participates in continuous process improvement efforts.

  • Participates in the Association’s activities that serve the overall organizational objectives and strategic plan.

  • Travel within assigned region and events.


Want to help get your resume to the top? Take a look at the experience we require:

  • High School Diploma or equivalent. College degree preferred.

  • Three years experience in administrative work, project Coordination and/or Event Management systems with strong attention to detail.

  • Experience in event planning, organizing, consultation and event management preferred. Ability to manage multiple projects simultaneously

  • Training and presentation skills

  • Exceptional skills in PowerPoint, Word, and Excel. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  • Ability to objectively evaluate, make effective decisions and develop alternative solutions.

  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public. This includes ability and willingness to build and cultivate relationships within and outside the American Heart Association.

  • Ability to be diplomatic, self-motivated, resourceful and tactful.

  • Proven background and willingness to work in an atmosphere requiring flexibility and change.

  • Ability to lift 25 pounds and transport materials and other supplies to and from meetings and events.

Preferred Qualifications, not mandatory to qualify :

  • Event Management Systems, such as Greater Giving, Event.Gives and Luminate

  • Experience with vendor negotiation and contract reviews

  • Design skills, preferably in Canva or similar design tools

  • Knowledge of HTML and email marketing basics

  • Proficient in Microsoft SharePoint and Teams

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

Location US-DE-Newark

Posted Date 1 month ago (12/19/2022 3:34 PM)

Requisition ID 2022-9709

Job Category Administrative Support

Additional Locations US-NJ-Saddle Brook | US-RI-Providence | US-CT-Fairfield | US-CT-Hartford

Position Type Full Time

Location: CT-Fairfield

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American Health Associasion (AHA) does not indicate an expiration date for vacancies. Please apply timely not to miss an opportunity.


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