American Heart Association (AHA)

Quality Improvement Business Development Manager (Certifications)

American Heart Association (AHA)

Job Description

This job opportunity is located in Dallas, Texas Overview

Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet! This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart association has an excellent opportunity for a Quality Improvement Business Development Manager based out of our National Center office! This position can be remote/home based.

This individual will be responsible for identifying, building, and expanding on sales to healthcare systems such as hospitals, clinics, EMS organizations, certification programs, and State/Local Departments of Health (DOH). Responsible for achieving annual strategic plan and yearly sales goals to increase market penetration for the AHA Quality Portfolio. Responsible for promoting the adoption of the Quality Improvement products, including registries, QI collaboratives, systems of care, and certification products which establish and improve standards of care. Responsible for building a network of meaningful volunteers and partnerships to advance the mission of the organization. Responsible for prospecting from more than 200 hospitals to identify customers, create ROI cases studies, and close Get with The Guidelines (GWTG) and Certification contracts.

  • Researches and identifies healthcare institutions/corporations to target and convert existing and new QI portfolio contract sales. Follow sales plan in by building relationships with hospitals, healthcare systems, outpatient clinics and post-acute care facilities. Achieves revenue goals aligned with suite of quality initiatives
  • Applies knowledge and understanding of the Quality, Outcomes Research, & Analytics (QORA) program functionality, features, data requirements, Security, and minimum technology standards to engage new accounts. Develops and presents features and benefits in the sales process including the ROI of program participation, as well as opportunities for cross-selling of other Regional and National AHA products, programs, and services. Recruits and engages Volunteer leadership to champion the QORA success
  • Collaborates closely with the assigned region team to develop and plan sales pipeline, account management, and site recruitment. Assesses regional regulatory requirements and market level systems of care activities to identify development opportunities
  • Ensures accounts meet compliance with contracting processes, certification products, and outpatient QI activities
  • Prepares and provides updates to management on leads and conversion of Quality Portfolio programs and products
  • Calculates and manages sales goals for number of products and revenue targets through proper pricing models, multi-contract discounts and bundling opportunities for growing the book of business for the Quality Portfolio

  • Bachelor’s Degree or equivalent experience
  • Two (2) – Five (5) years of relevant experience
  • Experience with sales development or fund-raising in AHA or related non-profit
  • Experience and proven record of account management and sales success
  • Experience building and managing relationships with external alliances or partners
  • Experience identifying and building relationships with key volunteers in hospital or clinical settings
  • Ability to interact and engage with C-Suite, ideally in hospital setting
  • Ability to implement effective business-to-business Marketing/sales plans
  • Ability to work independently and effectively manage multiple projects in a fast-paced environment
  • Proven negotiation skills
  • Excellent written and oral communications
  • Ability to travel up to 20% local and overnight stay
Preferred Experience:

  • Hospital/Healthcare/Post-Acute Sales Experience
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

  EOE/Protected Veterans/Persons with Disabilities Location US-TX-Dallas Posted Date 21 minutes ago (12/21/2021 4:33 PM) Requisition ID 2019-4977 Job Family Group Health Strategies & Programs Job Category Health Strategies Location: Dallas, TX American Health Associasion (AHA) does not indicate an expiration date for Vacancies. Please apply timely not to miss an opportunity.

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