UN Departments

Quality Assurance Assistant (QA Engineer)

UN Departments

Job Description

Org. Setting and Reporting

This position is located in the Global Technical Team (GTT) of the Department for General Assembly and Conference Management (DGACM), Vienna. The incumbent reports to the QA/DevOps Team Lead.


Within delegated authority, the Quality Assurance Assistant (QA Engineer) will be responsible for the following duties: •Acts as focal point for development teams when communicating with Quality Assurance Team members; •Provides support for QA and related services and help to expand and improve the effectiveness of these services; •Creates, executes, automates, and manages test cases and test plans for existing and developed systems; •Supports Software Development process and implementation of new software releases by testing computer application systems and programs, using team established standards for IT technologies and tools; •Participates in the planning, specification, Design, development, implementation and support of computer application systems from a quality assurance perspective; •Drafts technical documentation for deployed computer application systems; •Maintains test and functional specifications for computer application systems, programs and procedures developed and/or modified; •Drafts correspondence, communications and prepares team contributions for a variety of periodic reports; •Keeps abreast of developments in the field of quality assurance and propose new acquisitions as appropriate; •Performs other work-related duties as assigned.


Professionalism: Knowledge of organizational information infrastructure, including hardware, software, and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of Gender Equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


High school diploma or equivalent is required. Relevant additional post-secondary education is desirable. International Software Testing Qualifications Board (ISTQB) Foundation certification is required. Any relevant additional QA certifications are desirable.

Work Experience

A minimum of five years of daily, hands-on practical experience in providing software quality assurance for medium-large sized development teams is required.

A minimum of three years of daily, hands-on practical experience in developing Test Automation Frameworks or designing automated testing suites is required.

A minimum of three years of daily, hands-on practical experience with regular release testing and clearance using Agile development approaches such as SCRUM is required.

A minimum of three years of daily, hands-on practical experience with managing test code and definitions using Software Configuration Management and integrating testing and clearance processes with build tools such as Team Foundation Server or Azure DevOps Services is required.

A minimum of one year of daily hands-on practical experience with git source control including branching and processing of pull requests is required.

A minimum of three years of daily, hands-on practical experience with developing UI test automation with Selenium using C#/.NET is required.

A minimum of three years daily, hands-on experience in servicing geo/time zone distributed dev teams, QA team members, and clients is required.

Daily, hands-on practical experience with writing test cases using Gherkin syntax is desirable.

Daily, hands-on practical experience with testing software for Prince2 based projects is desirable.

Experience in testing applications hosted in Microsoft Azure Cloud Services is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

The initial appointment will be for a period of one year and any extension of appointment will be subject to the availability of the post or funds, budgetary approval or extension of the mandate.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of International Human Rights law, violations of international Humanitarian Law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across Duty Stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


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