Danish Refugee Council (DRC)

Protection Officer

Danish Refugee Council (DRC)

Job Description

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide Emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation The Resilient Youth-Socially and Economically Empowered (RYSE) program will implement a flagship model in which youth, governments, private sector companies, investors and Civil Society Organizations educate and empower youth to become positive change agents and leaders. Under the RYSE Objective 2, the Danish Refugee Council, Jordan River Foundation and Mercy Corps will implement a Graduation Approach program that will run for 18-24-month targeting youth between the ages of 18 – 30 to address vulnerability from a holistic perspective, including protection and legal concerns around work and labour rights, access to Financial Instruments, psychosocial well-being, and market-driven technical skills training. The household-level interventions will be combined with an intensive, multi-dimensional economic agenda targeting youth members of the household, providing a comprehensive framework to ensure youth are economically empowered and can effectively integrate into the Jordanian economy.

DRC Jordan is looking for a qualified individual to fill the role of Protection Officer-RYSE who will work both with Syrian refugee and vulnerable Jordanians to provide group-based training and mentorship services as part of a holistic support model, known as the graduation approach, that will focus on developing resilient and economically engaged youth. The Protection Officer will be responsible for providing group-based sessions and trainings on topics including self-awareness and self-confidence, communication skills, gender awareness and safe referrals. The goal of the Protection Officer is to build the self-reliance and well-being of the household, and support in addressing any identified protection concerns. S/he will work with households which have a range of vulnerabilities, including Extreme Poverty and disabilities. The Protection Officer must possess characteristics necessary to provide strong mentorship, including excellent active listening, questioning and reflecting skills, as well as a strong background in protection. The Protection Officer should have good knowledge of the local context. The Protection Officer will work closely with the Livelihoods Mentors and Family Mentors, coordinating on areas related to the RYSE program's different interventions, and gap filling as needed.

About the job

The individual will report directly to Base Manager-Karak. Your main duties and responsibilities will be: General Position Responsibilities:

  • Facilitate the selection process of participants.
  • Engage members of the household to explain the program interventions and goals in detail.
  • Conduct group-based training and awareness sessions with groups of around 8 households according to the graduation curriculum. The Protection Officer will be expected to conduct approximately 10 sessions every two weeks, with each session being between 1.5 to 2 hours. Topics are likely to include building self-confidence and self-esteem, improving communication skills and challenging gender norms.
  • Provide mentorship support to families that are experiencing difficulties due to cases of extreme poverty, unemployment, protection concerns, or other life-changing situations.
  • Make recommendations for the allocation of cash for protection funds, in consultation with the Protection Specialist.
Field Support to Graduation Mentors

  • Gap fill for Livelihood and Family Mentors and conduct home visits with participant households. Home visits should reinforce key topics that include critical soft skills, financial literacy, positive savings behavior, positive health-seeking behaviour, and equitable gender norms life skills.
  • Advise the family mentors on how to handle protection cases that they encounter in their daily work, including how to make safe referrals.
  • Ensure up-to-date referrals pathways for specialised and non-specialised services in each base, and ensure Graduation Mentors are familiar with the referral matrix.
  • Support the Protection Specialist in the training of all the Graduation Mentors on the RYSE curriculum.
Data Collection, Monitoring and Reporting Responsibilities

  • Support in data collection, monitoring, and evaluation efforts in Coordination with MEAL units.
  • Co-coordinate any related field activity; the launch of assessments, key informant interviews, and focus group discussions on soft skills, gender or protection topics, in addition to informing the said activities by providing input based on locations and sectors.
  • Coordinate with the broader technical unit in Jordan to share best practices and lessons learned,
About you

  • Bachelor’s degree in a relevant area (e.g. social work, psychology, counselling or gender)
Required / Desirable

  • At least two years of experience in the direct provision of protection services, including awareness raising on a range of protection topics and group counselling to vulnerable groups; experience working with refugees a plus.
  • Previous relevant experience in social work is an advantage
  • Knowledge of employment challenges in Jordan including barriers to employment for women and youth.
  • Experience with youth-based programming, especially with vulnerable youth including refugee youth a plus.
  • Excellent communication and reporting skills
  • Commit to attending all the training and meetings required by RYSE project
  • Respectful of others and their perspectives
  • Comfortable speaking in a group and interacting with others
  • Excellent listener with a desire to expand their knowledge and skills.
  • Able to use their personal experience constructively and able to see beyond their own experience.
  • Able to see the long-term impact and maintain a positive attitude.
  • Ability to work collaboratively with other and services providers
  • Excellent interpersonal skills and ability to foster communication and negotiation among local stakeholders
  • High integrity and willingness to conduct her/himself transparently and open to constructive feedback
  • Genuine care and respect for needs of others, particularly vulnerable populations
  • Committed to working according to protection principles.
  • Arabic (fluent) with excellent verbal communication skills.
  • English (good) in written and spoken
In this position, you are expected to demonstrate DRC’ five core competencies: Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Designation of Duty Station: Karak Start date: ASAP Application process All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 11 July 2021 If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

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