Norwegian Refugee Council (NRC)

Protection Coordinator

Norwegian Refugee Council (NRC)

Job Description


In response to the large-scale displacement of refugees fleeing Ukraine, NRC has set up humanitarian operations for refugees arriving in Poland, Romania, and Moldova. NRC will respond, focusing on an integrated approach that combines our sectoral areas of expertise – education, protection, urban displacement outside camps, Legal Aid (ICLA) and shelter – working to a great extent with local partners.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs guide our actions and relationships. 

Role and responsibilities

The purpose of the Urban Displacement Out of Camp (UDOC) and Protection Coordinator position is to coordinate teams and activities to implement operations in Ocnita.

Generic responsibilities

Line management of UDOC and Protection field staff based in Ocnita Community Centre Adherence to NRC policies, guidance and procedures and awareness of NRC global and regional strategies Provide regular progress reports to UDOC and Protection PM Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist Liaise and collaborate with relevant local authorities and other key stakeholders Promote the rights of refugees are in line with the advocacy efforts Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator.

Specific responsibilities

Lead daily, weekly, and monthly UDOC and Protection team planning and operational Coordination (for UDOC and Protection teams in Ocnita Community Centre), including on Support functions (on budgets and spending, recruitment, administrative liaison, grants reporting, Monitoring and Evaluation) Oversee and manage programme quality of UDOC and Protection team activities in Ocnita, including accountability to and effective engagement with affected people Ensure UDOC and Protection project activities are fully documented for financial, reporting, accountability, learning, and communication purposes Undertake regular field visits to spot check and monitor project progress and performance. Contribute to UDOC and Protection strategy development, project proposals and provide input on needs and gaps, considering where appropriate the role of cash-based interventions and market based programmes Implement delegated portfolio of UDOC and Protection (activities, budget and project documentation) as delegated from PM in line with proposals, strategies and donor requirements, and ensure high technical quality Promote and share ideas for improvement and necessary changes in the activities Ensure Capacity Building of project staff and transfer key skills

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Project planning and implementation: Moldova Country Office and Area Office program and support staff Staff Capacity-Building: HR/Admin team


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

Experience from working in camp-based humanitarian Project Implementation position Previous experience from working in complex and volatile contexts Documented results related to the position’s responsibilities Knowledge about own leadership skills/profile Fluency in English, both written and verbal

Context related skills, knowledge and experience:

University degree in a relevant subject, ideal At least 4 years’ experience in a project implementation position in an NGO At least 1 years’ experience in a team leadership or line management position; Excellent capacity to plan, prioritize and multitask; Excellent team-working skills; Flexible and adaptable, and have the ability to cope with stressful situations; Excellent computer literacy, including MS Office (Word and Excel); Preferable knowledge in either (or multiple) of the following fields of intervention: Camp Management, UDOC, WASH, Shelter/infrastructure

Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

Handling insecure environments Managing resources to optimize results Empowering and building trust Managing performance and development Planning and delivering results

Kindly note that empty or incomplete applications as well as CVs received via email will not be considered official and will not be processed

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