International Organization For Migration (IOM)

Project Manager (Migration Health Software)

International Organization For Migration (IOM)

Job Description

Position Title : Project Manager (Migration Health Software) Duty Station : Manila, Philippines Classification : Professional Staff, Grade P3 Type of Appointment : Fixed term, one year with possibility of extension Estimated Start Date : As soon as possible Closing Date : 10 February 2021 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:
  1. Internal candidates
  2. Candidates from the following non-represented member states:
Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states.


Under the overall guidance of the Director of the Migration Health Department (MHD), the various units of the Health Assessment Programme (HAP) Global Support Unit provide services to all Country Offices (COs) and medical Field Operations worldwide. The Migration Health Informatics (MHI) unit is responsible for operational medical Software Applications, data repositories and statistical reporting.

Under the direct supervision of the Migration Health Informatics Manager, in close coordination with the Information and Communications Technology (ICT) Software Development Manager, ICT corporate software project managers, Health Assessment Programmes (HAP) and ICT teams in the International Organization for Migration (IOM) Headquarters (HQ) and the Manila Administrative Center (MAC) and designated subject matter experts, the successful candidate will lead the Software Solutions team of MHI and be responsible for the alignment of the MHD systems and the business processes and workflows in place in country and regional MHD operations. These migration health business processes are based on Standard Operating Procedure (SOP) and technical instructions from member states and requirements of the Migration Health Assessment Centers (MHAC).

Core Functions / Responsibilities:

  1. Project management tasks include guiding and overseeing the development and integration/implementation and subject matter experts. Perform preliminary analysis of business functional requirements and recommend new functionalities and improvements to meet user and business requirements. Participate in the design/redesign of solutions for business functional requirements in close consultation with relevant technical and development teams.
  2. Work with IOM’s mobile development team and take the lead in defining functional requirements for the mobile applications used by MHD such as online medical appointments (OMAS/myMedical) and the MHD related modules in MigApp.
  3. Be MHD business focal point and technical lead in existing and new, corporate software development initiatives and projects such as MIMOSA Next Generation (NG), MIMOSA for IOM Affiliated Panels (IAP), Japan Pre-Entry TB Screening System (JPETS), Lab Information Management System (LIMS), as well as MHD internal system such as the Vaccines and Pharmaceuticals Inventory System (MedStock), data exchange interfaces with member state platforms such the Australian eMedical and the US EDN and any other software development initiatives that may occur in future.
  4. Design improved workflows within and better integration of MH modules with other corporate systems and migrant management applications. Actively participate in ICT’s new corporate software design strategy and approach using low-code platforms and micro-service oriented architectures.
  5. Work with subject matter experts and various stakeholders and propose streamlined workflows during requirements analysis ensuring scalability and business continuity of MH data driven applications.
  6. As a team member, participate in the preparation and implementation of new system releases and in Change Management activities to be used to deploy enhancements and/or modifications to the system. Draft portions of, and update, change management documents. Compile and maintain project reports and the relevant technical documentation for all MH software applications. Identify recurrent end-user issues, detect if the latter are software related or user errors; contribute to training users and improving their knowledge.
  7. In coordination with the MHI manager and support of the MHI, plan and supervise theactivities of the MHI Software Solutions team and assist the MHI manager in coordinating the MHI unit. Devise and establish team workplans, assign and schedule team member tasks, lead team meetings and report on activity progress. In the role of first level supervisor, perform staff evaluation and support staff performance improvement processes.
  8. Perform such other duties as may be assigned.
Required Qualifications and Experience:


• Master’s degree in Information Science, Computer Science, Project Management, Business Administration or a related field from an accredited academic institution, with five years of relevant professional experience and preferable exposure to medical software or health information system design; or • University degree in the above fields with seven years of relevant professional experience.


• Good technical background and several years of experience in software development and software business analysis; expertise on multiple Web Technologies and framework including Java, .NET, ASP .Net, MVC and low-code platforms; • Strong project management experience and analytical skills with capacity to understand IT business requirements and to translate them into technical solutions; • Has experience and skills in software project management using industry standards, systems analysis, technical design and application architecture, database design and requirements and preparation of technical user documentation; • Advanced experience, knowledge and understanding of computerized information and data Management Systems.


• Exposure to the design of public health data, medical records, patient management or health information systems is an asset.

• Excellent problem-solving skills and ability to deliver timely and high-quality products that meet end-user requirements; Strong personal ownership and ability to set and meet high professional standards.

• Knowledge of Angular JS, AJAX, HTML5, C#, web services, SOA is an asset; experience as technical lead or business analyst for medium or large sized Web-based Applications is required.

• Knowledge of version control systems including Jira and Git is of advantage; • Excellent communication skills, including writing skills (a sample of technical writing should be submitted together with the application).

• Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.

• Ability to work effectively and harmoniously with and supervise colleagues from diverse cultures and professional backgrounds.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2 • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2 • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

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