This position is located in the Umoja/ERP Project Team (UET), Business Process Reengineering and Change Management (BPRCM), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The Programme Officer (ERP Functional Analyst - Finance and Change Management) will work under the direct supervision of Programme Management Officer (Umoja/ERP Project Team) and in close coordination with the Senior Programme Coordinator, BPRCM/DM.
For more information on UNOV and UNODC, please visit www.unov.org and www.unodc.org.
The incumbent will provide functional and technical support and expertise for the ongoing deployment of Umoja Extension 2 (UE2) functionality by supporting the coordination efforts with the Financial Resource Management Service (FRMS) and all Divisions of UNOV/UNODC. S/he will support various other and related internal change management initiatives, which will improve and transform the provision of services to clients and may have direct impact on operational activities of UNOV/ UNODC in Vienna, field offices and all other Vienna based UN Secretariat offices. The incumbent will be responsible for the following specific duties:
•Act as the deployment focal point for Umoja Extension 2 (UE2) deployments related to financial processes including solutions related to further enhancements of the Integrated Planning, Management and Reporting (IPMR) module and its integration with fundraising and further integration with the conference and Event Management module, and the IP/Grantor management module, including related dashboard development and reporting.
•Act as the functional and technical support expert for all Umoja processes related to Finance and Grants Management in providing technical support to all end users; as well as identifying mitigating measures upon assessment of issues faced by clients.
•Act as the Umoja interlocutor of the Umoja-Enterprise Resource Planning Solution Division/Department of Management Strategy, Policy and Compliance (ERPSD/DMSPC), UN Headquarters, regarding improvements to the Umoja solution, including its recording in SAP ChaRM (Requirements Management Module) and discussion with functional groups of the Umoja Change Board (UCB) as well as deployment activities related to data conversion, user access Mapping, training, testing and technical support issues.
•Communicate solution design to stakeholders and provide input to the Umoja team in New York through-out the build process to ensure design, configuration and solution is built to specification and requirements of UNOV/UNODC.
•Guide user groups on business transformation in the areas of finance and budget based on new end-to-end processes in the Umoja solution as a result of UE2 and system enhancements.
•Perform Product Integration Testing (PIT) and User Verification Test (UVT) and guide the user community in the development of business case scenarios and execution of Umoja test scripts.
•Periodically train local process experts (LPEs), Divisional and Field Office Focal Points in the new processes related to Umoja and provide guidance on any other related cross functional UE2 processes.
•Build repository of common technical Umoja issues, which can be addressed via frequently asked questions (FAQ) on the UN Vienna Client Support portal.
•Provide guidance to Security Liaison Officers (SLO) and SLO focal points on user provisioning of Umoja roles and liaise with the Umoja team on any process irregularities.
•Support change management initiatives related to the ongoing maintenance of UNOV/UNODC’s Client Support Portal (CSP) relating to Umoja Finance, Budget Management, Treasury and Implementing Partners as well as provide input into global change management initiatives such as an eventual Secretariat-wide service catalogue in the area of Finance for Secretariat’s Client Management Model.
•Support implementation of innovative solutions such as automation of data processing which can enhance operational efficiencies of the organisation.
•Act as organizational focal point for initiatives related to development of finance Business Dashboards, providing inputs and recommendations on Key Performance Indicator (KPI); as well as performing data analytics by leveraging on data available in Umoja to support operational and oversight needs of UNOV/UNODC.
•Provide support to the development and refinement of online training materials, as required.
•Perform other work-related duties, if required.
Professionalism: Has knowledge and understanding of theories, concepts and approaches relevant to financial resources management. Has knowledge of finance and budget policies, practices and procedures and ability to apply them in an organizational setting. Is able to identify issues, analyze and participate in the resolution of issues/problems. Is able to conduct data collection using various methods. Has conceptual analytical and evaluative skills to conduct independent research and analysis. Is able to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Client Orientation: Considers all those to whom services are provided as "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Advanced university degree (Master's degree or equivalent) in business administration, finance or accounting is required. A first level degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. An international professional qualification in finance (e.g. Certified Public Accountant, Chartered Accountant or Certified Management Accountant) is desirable.Work Experience
A minimum of five years of progressively responsible professional experience in financial management, budget formulation and accounting in the public sector, or related area is required.
Work experience in an analytical role in supporting the technical functionality of an ERP system is required.
Work experience with the implementation of an information and communication technology (ICT) initiative and involvement in a change Management Project is required.
Experience with databases, dashboard visualization tools, SharePoint, or Document Management systems is desirable.
Experience in developing and conducting training on ERP-related functionality is desirable.
Working experience with SAP/Umoja is desirable.
Work experience with financial regulations and rules within the United Nations system or a similar international organization is desirable.
Working experience with SAP/Umoja is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another United Nations official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.Special Notice
This is an extra-budgetary post. Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
The United Nations is Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Vienna is classified as a H and family duty station.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of International Human Rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
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