International Organization For Migration (IOM)

Programme Manager (Communications)

International Organization For Migration (IOM)

Job Description

Position Title : Programme Manager (Communications) Duty Station : Geneva, Switzerland Classification : Professional Staff, Grade P3 Type of Appointment : Fixed term, one year with possibility of extension Estimated Start Date : As soon as possible Closing Date : 17 February 2021 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:
  1. Internal candidates
  2. Candidates from the following non-represented member states:
Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Director, Department of International Cooperation and Partnerships, direct supervision of the Head, Media and Communications Division (MCD) based at Headquarters in Geneva, Switzerland and in close Coordination with the Head of Online Communications Unit based at the Manila (Global) Administrative Center in Manila, Philippines, the successful candidate will coordinate global communication activities, which facilitate two-way communications, awareness raising and information exchange across various thematic areas and regions where IOM works.

Core Functions / Responsibilities:

  1. Lead a team developing innovative communications strategies and digital tools to support program and project implementation globally.
  2. Oversee the management of projects being undertaken with Technical Support of MCD.
  3. Ensure the timely and effective implementation of MCD-related project activities both at HQ and in the field.
  4. Design programmatic tools to support IOM’s campaigns aimed at reaching global audiences and influencing public opinion and leading the discourse on migration.
  5. Support the Global Migration Media Academy to ensure access to its accredited university level courses on migration for media & communications students and professionals.
  6. Support IOM missions in designing projects on awareness campaigns for target populations globally using various Digital Media channels.
  7. Design and develop tools to collect video testimonies and feedback of migrants, including beneficiaries of projects to enhance IOM visibility and organizational accountability.
  8. Design programmatic tools to support projects by tracking the needs and concerns of communities through appropriate digital feedback mechanisms.
  9. Engage with other key actors working in the field of cross-cutting Community Engagement to mainstream best practices.
  10. Support IOM’s Staff Security Unit (SSU) through the programmatic development and roll out of digital tools to improve staff security.
  11. Collaborate with HQ departments, Regional Offices and missions, particularly technical specialists, to ensure widespread adoption of relevant communications tools and workflows.
  12. Ensure timely and efficient sharing media content related to IOM’s use of innovative communications tools on the website and via other media channels, websites, social media, etc.
  13. Ensure that gender is fully integrated into strategies and tools developed by MCD.
  14. Perform such other duties as may be assigned.
Required Qualifications and Experience:


• Master’s degree in International Affairs, Communications, Public Relations, Journalism, or a related field from an accredited academic institution with five years of relevant professional experience; or, • University degree in the above fields with seven years of relevant professional experience.


• Extensive experience in information campaigns and communications with unique populations, including Monitoring and Evaluation (M&E) of communications impact; • Experience in strategic planning processes, and organization of programmatic methodologies that utilize participatory approaches, outcome Mapping and behavior changes of multiple stakeholders; • Previous experience in project management and coordination; • Strong writing and editing skills in English, with previous experience in publishing to the web, newsletter, and other media.


• Knowledge of international non-governmental organizations, INGOs, UN, Communicating with Disaster Affected Communities (CDAC) network members, media development organizations and/or technology companies.

• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; • Ability to apply key lessons and good practice derived from previous experience in new project design; • Knowledge of UN and bilateral donor programming.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of French, Spanish, and/or Arabic is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2 • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2 • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

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