Job Description

CANDIDATES MUST BE LEGALLY PRESENT IN COSTA RICA AT THE TIME OF APPLICATION, RECRUITMENT, AND HIRING. ONLY CANDIDATES WHO HAVE A PERMANENT RESIDENCE AND WORK PERMIT IN COSTA RICA WILL BE CONSIDERED ELIGIBLE.

Purpose and Scope of Assignment ¿ The person will offer their services for the case management of refugees and Asylum Seekers within the framework of IMAS programs.

¿ Identify, characterize, classify, qualify and select the population of interest in a situation of poverty and Extreme Poverty, and make the appropriate referral to the corresponding instance.

¿ Application of the FIS or FISI instrument, assessing the social risk of the family group and the conditions of the home and the environment of the persons of concern.

¿ Provide information and orientation to persons of concern about their rights, as well as carry out an intervention plan against to the risks found in the household.

¿ Attention to Emergency cases or priority attention.

¿ Carry out valuation visits at IMAS branch / local offices.

¿ Make home visits for assessment and follow-up.

¿ Coordinate with Public Institutions, Civil Society Organizations, partner agencies or any other strategic actor for the benefit of the population of concern.

Monitoring and Progress Controls ¿ Prepare weekly reports by providind information to IMAS and UNHCR.

¿ Include, on daily basis, relevant information of the persons of concern in proGres v4.

¿ Ensure the filing of the relevant documentation of the unit.

¿ Assist in the development of forms for Data Collection.

¿ Perform any other duty, as requested. ¿¿¿ Qualifications and Experience a. Education (Level and area of required and/or preferred education) Minimum Bachelor's degree in the following careers: Social Work, Psychology, Sociology or Economic Planning and Social Promotion.

Incorporated to the corresponding professional association and with the tuition per day.

b. Work Experience Indispensable minimum experience of 2 years after joining the professional association.

Working Experience with persons living in conditions of vulnerability will be an asset.¿¿¿ c. Key Competencies Required: ¿ Computer skills, including Word, Excel and Microsoft Teams.

¿ Fluency in local language.

Desirable: ¿ Experience in working with UNHCR partners.

¿ Working knowledge of the local welfare system.

¿ Working experience with refugees and asylum seekers living in conditions of vulnerability.

¿ Knowledge of English or another relevant UN language or local language.

Cross-functional competencies: ¿ Analytical Thinking ¿ Innovation and Creativity In 2017, UNHCR signed an agreement with IMAS (Instituto Mixto de Ayuda Social). IMAS is the public institution in charge of providing assistance to people living in poverty in Costa Rica. They have offices around the country, where socioeconomic evaluations are carried out and economic support is provided to families living in conditions of greater vulnerability. The offices are divided into ARDS (regional social development areas) which coordinated the ULDS (local social development units).

The agreement between IMAS and UNHCR was intended to facilitate the access of persons of concern to the national welfare system.

Currently, the agreement allows the presence of eight professionals in IMAS offices, in which specialized care is provided to refugees and asylum seekers, as well as to national population.

The staff must follow the guidelines of each IMAS office but must provide regular reports to UNHCR. The offices for which the services are required are the following: ¿ ULDS-Barrio Amón ¿ ULDS- Desamparados ¿ ULDS-Goicochea ¿ ARDS-Suroeste ¿ ARDS-Heredia ¿ ARDS-Cartago ¿ ULDS- Upala ¿ ULDS-Los Chiles The selected persons must work daily in the assigned IMAS office and abide by the protocols and systems of that institution.

HOW TO APPLY Internal candidates: - Your application must be submitted by: MSRP - Self-Service - Recruiting - Careers - Costa Rica -NAME OF THE POSITION External candidates: - Candidates must submit their application through UNHCR's official application site: - www.unhcr.org/careers.html - click on Vacancies - Look for Costa Rica - Click on position you are interested  and follow the instructions - (In case of technical problems, please login with a different browser).

For any technical problems encountered during the online application, please contact the Global Service Desk (hqussd@unhcr.org) prior to the deadline to allow sufficient time to resolve the issues. For any questions regarding the selection process, please contact Human Resources (cossarrhh@unhcr.org).

CVs will not be accepted by email. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED.

We are committed to maintaining diversity in terms of gender, ethnicity and culture.  Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.

We do not confirm receipt of applications or report on the status of the process. Only qualified candidates will be contacted for an interview and possibly a written test.

Closing Date Closing date for submissions or applications is 23 February, 2021, (midnight Geneva time) 17:00 hours (Costa Rica time).

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

Apply Now