UN Commissions

Program Officer (Idms)

UN Commissions

Job Description


ICMP Mandate

The International Commission on Missing Persons (ICMP) is a treaty-based international organization with Headquarters in The Hague, the Netherlands. Its mandate is to secure the cooperation of governments and others in locating and identifying missing persons. As the only international organization tasked exclusively to work on the issue of missing persons, ICMP maintains field programs throughout the world. To learn more about ICMP click here.

Libya Program

ICMP is implementing a multi-year project in Libya to assist efforts to account for persons missing in Libya as a result of armed conflict and violations of Human Rights. Under this project, ICMP will work with government authorities and other institutions, Civil Society Organizations and families of the missing, to facilitate the use of advanced forensic techniques, to build a foundation for rule-of-Law institutions that successfully and impartially investigate missing persons cases, and to enable families and other civil society actors to engage in the process.

Position Background

Under the supervision of the Program Manager (Libya), the Program Officer (iDMS)'s main duties and responsibilities will include the following:

  • Assisting the IT Coordinator with the installation and configuration of ICMP’s in-house developed software on third-party IT infrastructure
  • Establishing and configuring VPN between partner’s servers
  • Installation of Microsoft IIS Server and corresponding components and requirements including .NET Framework and ASP.NET
  • Configuring Microsoft IIS Server for the deployment of ICMP’s in-house developed software
  • Deploying ICMP’s in-house developed software on Microsoft IIS Server
  • Installation and configuration of Microsoft SQL Server
  • Establishing and configuring Data Synchronization for Microsoft SQL Servers
  • Restoration of previously prepared SQL Server database
  • Updating previously deployed ICMP’s in-house developed software as requested by the Data Systems department
  • Troubleshooting problems during installation and configuration of Microsoft IIS Server and Microsoft SQL Server
  • Establishing communication channels with users and professional experts in order to collect information required for development of new applications
  • Supporting in localizing ICMP developed applications to Arabic language
  • Providing proper response to any requests regarding deploying ICMP developed applications
  • Design and conduct relevant training in Data Collection and overall processing to end users through the iDMS, including the collection of DNA reference samples used in the human identification.
  • Support in providing a demo version of iDMS to the governmental institutions and provide guidance on its use .
  • Other duties as assigned.


    • Studies in Technical Sciences or Engineering
    • At least six years of related experience, ideally including experience working in international organization
    • Experience with configuring Microsoft IIS Server
    • Experience with Microsoft SQL Server
    • Problem Solving, organization skills and ability to think algorithmically
    • Experience with deploying web applications to Microsoft IIS Server
    • Excellent knowledge of Relational Databases
    • Experience as web application developer
    • Ability to work independently and in team
    • Experience with writing and analyzing SQL Queries
    • Demonstrated verbal and written communication skills.

      Mandatory Requirements

      • Legally entitled to work in Libya
      • Professional fluency in written and spoken Arabic and English is essential;
      • Proficiency in Microsoft applications, including Word, Excel and Power Point
      • Proven ability to interact positively with colleagues regardless of culture, nationality or gender
      • Ability to travel at short notice and to work flexible hours including weekends and evenings
      • Commitment to the underlying objective of helping the authorities and families of the missing to account for missing persons in an impartial and transparent manner
      • Physical and mental resilience, with the ability to operate effectively in hostile environments


        This is a full-time, locally engaged position with a competitive base salary at the LES 6 level on the ICMP Libya salary scale, generous paid leave and extensive health insurance benefits for the incumbent and any eligible dependent. For more details, please see the ICMP website.

        This position is not eligible for expatriate allowances.

        Expected start date: 01 June 2023

        Close date: This job will close on 03 May 2023.

        ICMP is committed to maintaining an environment of mutual respect, where equal employment opportunities are available to all applicants. ICMP believes that diversity and inclusion among our staff are critical to our success as a global organization, and we seek to recruit, develop and retain the most talented individuals from a thoroughly diverse range of candidates. ICMP is proud to be part of the International Gender Champions network.

        ICMP may cancel this recruitment without notice, or may decide to offer a position with different duties and/or contract length.

        ICMP does not request payment during any stage of the selection process.

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