Cuso International

Prevention & Early Intervention Coordinator-

Cuso International

Job Description

IRC Summary: The IRC in Northern California was established in 1975 in response to the needs of the growing refugee population. Over the past 40 years the IRC has resettled nearly 60,000 clients in Northern California. Originally focused on reception and placement the IRC in Oakland one of four offices in Northern California provides a range of services including resettlement and economic empowerment services, immigration, community gardening and case management for victims of trafficking. The Oakland office provides further psycho-social services to support newcomer population’s wellness, emotional health and promote the healthy integration of refugees into new communities in the Bay Area.

Job Overview: The Prevention & Early Intervention (PEI) Coordinator manages staff providing direct client services within the Health & Wellness department. The PEI Coordinator plans and implements programming, coordinates core service delivery, supervises staff, ensures program goals are met, and satisfies budgetary, compliance and reporting responsibilities for the assigned portfolio. You will oversee Health Promotion programs and initiatives including outreach, support groups, workshops, and assessments for at risk Refugee, Immigrant, and Migrant (RIM) communities, particularly in partnership with Afghan communities. You will work in collaboration with the Clinical Advisor and Health & Wellness Manager to coordinate resources and assess and develop systems as needed to ensure that all newly resettled refugees have access to on-going psycho-social support to serve their adjustment needs as well as ensure additional culturally and linguistically sensitive mental health referral support services are available.

Major Responsibilities:

Responsibilities include, but are not limited to:

Program Oversight

  • Supervise program staff to ensure that services are provided within the required timeframes,
  • Support development and implementation of Psychosocial Support including workshops, support groups, and wellness and needs assessments
  • Conduct regular and timely case file reviews with team members; Ensure compliance with case file documentation and reporting requirements;
  • Provide training and dissemination of program updates of donor requirements through on-going review of Cooperative Agreement and organizational announcements, in collaboration with the Health & Wellness Manager;
  • Assist with providing data and reports for Health & Wellness Manager and IRC HQ, including annual data match, and other reports, as requested;
  • Meet with clients to ensure positive experience and to receive client voice and feedback; Support client grievance when appropriate;
  • Oversee spending and DFA funds distribution.


  • Meet regularly (once or more times a week remotely and in person) with direct reports to assign duties and ensure that tasks are completed;
  • Coordinate team direct service meetings; ensure communication and collaboration across departments;
  • Supervise direct service staff, including recruitment, onboarding, and oversight which includes onboarding, training and support of new hires, performance evaluations, and related HR tasks;
  • Ensure all direct reports have updated Development Plans and work to ensure appropriate diversity, equity and inclusion measures are implemented;
  • Approve timesheets and overtime.

Community Engagement

  • Work with community to identify and coordinate efforts to support health in RIM communities
  • Work with team members to utilize referral systems for participants to access outside services;
  • Work with volunteer coordinator to establish volunteer and intern opportunities related to case management; Ensure H&W team is effectively utilizing and managing interns and volunteers;
  • Represent H&W in internal and external meetings when requested by Site Leads.

Key Working Relationships:

Position Reports to: Health & Wellness Manager
Position directly supervises: Health & Wellness Promotors, Program Interns and Volunteers

Job Requirements:


Bachelor’s degree required, preferably in social work or related field

Work Experience:

  • Minimum two to three years of experience implementing domestic refugee resettlement or similar programs
  • Experience supervising, supporting, and training staff
  • Experience in Program Management and responsibility for budget management

Demonstrated Skills and Competencies:

  • Proficiency in Microsoft Office applications
  • Ability to prioritize and manage time effectively
  • Demonstrated ability to work effectively as a team member in a multi-cultural environment
  • Demonstrated ability to guide curriculum and program development
  • Excellent written and oral communications skills in English; proficiency in a language spoken by client populations a plus
  • Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

Working Environment:

  • A combination of standard office environment and ‘field’ time in and around the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Covid-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

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