Partners Compliance Officer


Job Description

  GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and has been contributing to the migrant response since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as Emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

GOAL has two projects (ECHO funded LINK and PRM funded GREEN) in Turkey, LINK program targets refugees from nomadic / semi-nomadic backgrounds and those engaged in seasonal agricultural labor. LINK has been designed to address and mitigate protection concerns of the vulnerable / marginalized refugees through provision of critical information and raising their awareness on their rights, obligations and services available in Turkey, by sensitization/advocacy (targeting key stakeholders and service providers, etc.) activities, and Individual Protection Assistance (IPA) services to enable highly vulnerable refugees to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey. On the other hand, Green program aims to improve socioeconomic inclusion, resilience and self-sufficiency of highly vulnerable/excluded women and girls from host and refugee communities (Syrians as well as those living in program locations under the international protection regulation) including nomadic communities and seasonal Agriculture workers from both communities through integrated and market driven livelihood opportunities and protection services, including language courses and vocational skills training on greenhouse production and agriculture; case management (CM)/coaching services, establishment of a women cooperative, protection outreach, information provision and awareness raising; and provision of special needs and individual protection assistance services.

Job Purpose:

The main function of this position is to ensure that the Partners and sub-grantees of the GOAL Turkey programme are fully compliant with GOAL and its donors’ rules and regulations. H/She will work across all departments of our Partners including programmes, finance, logistics, HR, and GOAL’s internal partnership support team, and will work under the supervision of the Senior Partners Compliance Officer (SPCO) Primary Responsibilities:

  • To stay informed of and ensure adherence to the standard of GOAL and Donor procedures and policies in relation to Logistics, Finance, HR, and Programmes as set out in the following:
    • GOAL Donor Compliance Manual
    • Donor grants agreements
    • GOAL Partnership Manual
    • GOAL Logistics Manual & GOAL Syria Procurement & Authorization Levels Chart
    • HQ Finance Manual & GOAL Syria finance procedures and policies
    • GOAL’s Training guidelines
    • GOAL Turkey HR Manual
    • GOAL Grant Management Guidelines
    • GOAL Dublin HQ proposal / interim / final report checklists
    • HQ Safety & Security Policies & GOAL Turkey Security Standard Operating Procedures (SOPs)
  • Monitoring partner compliance with GOAL and donor rules and guidance throughout the lifecycle of our work with the partner including:
    • Monthly review of partner financial reports and backup documentation to confirm eligibility of spend
    • Monitor capital equipment purchased by partners
    • Monitor partner suppliers’ activity
    • Monitor partner distributions activity
    • Review ATC compliance for GOAL’s Partners
    • Communicating any issues to partners, and assisting them in resolving issues of non-compliance
    • Review and reconcile stage payments to partners/sub-grantees
  • Maintaining a good relationship with GOAL’s partners, and answering any donor compliance queries they may have
  • Reviewing partner interim and final reports for donor compliance criteria, prior to submission
  • Timely and effective communication and filing of all results and findings of the above
  • File maintenance and Administration tasks as required
  • To conduct any ad-hoc compliance and financial investigation assignments as requested by the Compliance Coordinator, Systems Director, CD and/or IA Coordinator, Roving Internal Auditors or HQ Compliance Department.
  • Assist the PSCO in oversee the development of in-country Partners training materials in relation to compliance (e.g. GOAL policies, donor requirements, anti-terrorism and sanctions checking, etc.) and ensure that the materials are relevant to the context. Make recommendations for the types of training materials that need to be developed and the best mechanism for those (e.g. online, face-to-face workshops, etc.)
  • Assist the SPCO in review and advice on any new polices/procedures, that are specific to Partners programme before they are finalised to ensure that they adhere to donor and GOAL requirements.
  • Assist the PSCO in reviewing implementing partner assessments, reviews, and other internal or external audit reports and ensure any issues and action points for the partners to address are clearly documented and communicated with the relevant people in GOAL’s Partners. Ensure that management and staff follow up on these issues and close any action points in a timely manner.
  • Assist the SPCO and Compliance Manager in in preparing and Attending GMMs for our Partners.
  • Monitoring the issues in Partners Financial Documents through tracking them “Issues list” informing GOAL Management team about any potential disallowed costs.
  • Working closely with SPCO and other Compliance staff
  • Any other tasks as requested by CC.

  • Bachelor's degree.
  • At least 1-year NGO experience
  • At least one-year experience in one of the following: Compliance, Finance, Audit, Grants, or related field
  • Working experience with Partners and donor knowledge (ECHO, DFID, EU, USAID, BPRM) are advantage
  • Excellent computer skills in Microsoft Word, Microsoft Excel
  • Ability to learn new systems and IT software quickly and effectively
  • Organised and flexible, ability to respond to changing priorities
  • Ability to work independently on own initiative, assess risk and make plans accordingly
  • Excellent English language skill (spoken and written), Arabic and/or Turkish an advantage
  • Prepared to work in insecure environments
  • Flexible and creative approach with a proven ability to resolve issues and identify solutions;
  • Excellent time management skills and the ability to prioritise work when under pressure;
  • Attention to detail
  • Excellent communication skills while interacting with colleagues and partners
  • Previous experience training others an advantage
General terms and conditions


Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
  • Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, Data Protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible. Thank you.

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