The purpose of USAID's Bangladeshi Youth Activity (BYA) is to bolster youth's income; increase resilience to violent extremism and anti-democratic values; and to provide youth the skills and abilities to advocate for good governance and to improve Bangladesh's self-reliance. BYA will build skills and empower in- and out-of-school youth to increase their employability, civic engagement and contribution to the Economic Growth of Bangladesh.

Position Summary:

The Operations Manager is responsible for the management of Human Resources, local procurement and Information Technology of the program in the fluid and complex operational environment of Bangladesh.

Reporting & Supervision:

Reporting to the Deputy Chief of Party (DCOP), the Operations Manager will support the DCOP in the management of program operations and provide technical leadership and oversight, as needed. S/he will directly supervise the Procurement team, the office support staff, the IT department, travel/logistics staff, and the HR and Administration team. S/he will additionally serve as primary liaison for international vendors.

Responsibilities

Primary Responsibilities:

• Ensure streamlined operations systems in line with Creative and donor rules and regulations;
• Provide administrative and logistical support to the portfolio of programs;
• Ensure an in-depth awareness of operational issues in the context of Bangladesh;
• Streamline and maintain procurement processes to meet grant deliverables and milestones;
• Serve as the primary liaison to all vendors and subcontractors;
• Responsible for day to day management of subcontracts with international vendors;
• Serve as primary liaison for Creative HQ on international subcontractor issues;
• Manage and oversee staff responsible for arranging travel and logistics for staff and project equipment and inventory;
• Provide timely and accurate reports on location of staff and assets and maintain proper hard and soft copy files for each. Reports may be requested by HQ or donor;
• Responsible for program compliance with Task Order, U.S. Government rules and regulations, and Creative policies and procedures;
• Support DCOP in all operations tasks and duties;
• Manage, train, and mentor key team members in the areas of administration, logistics, human resources, procurement, budgeting and finance; and
• Respond to requests from donor and supervisors as needed.

Required Skills & Qualifications:

• At least five (5) years of relevant work experience, including experience with a Contractor or international NGO managing an office or program;
• At least four (4) years of experience supervising complex, high-speed, and challenging Field Operations in developing countries;
• Familiarity with or have experience in Community Participation-type projects as well as those that are political in focus;
• Experience with operations, logistics and subcontracts in an insecure environment;
• Knowledge of basic operating procedures in high-risk environments;
• Experience in conflict, post-conflict, or transitional state environments;
• Proficient oral and written communication skills in English;
• Strong analytical capacity; and
• Previous experience working with USAID desired.

Local candidates strongly encouraged to apply.

Position contingent upon donor funding.

Only finalists will be contacted. Only individuals authorized to work full time in Banglaesh are eligible for hire.