Norwegian Refugee Council (NRC)

Monitoring and Evaluations Manager

Norwegian Refugee Council (NRC)

Job Description

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Role and responsibilities

The role of the M&E Manager is to lead the strategic direction and quality assurance of M&E in the country office. The M&E Manager should Design and implement a strategy, SOPs, and budget for M&E which ensures the CO is meeting and exceeding M&E minimum standards, as well as plan for and generate the evidence and learning required to feed into programme and strategic decision making.

Generic responsibilities
  • Responsible to develop the CO monitoring, evaluation and learning strategy, responding to contextual challenges but also ensuring alignment with the regional strategy and global M&E framework, policy and strategy.
  • Develop CO specific M&E SOPs responding to contextual challenges, according to NRC’s M&E minimum standards ensuring necessary resources
  • Technical input to programme M&E plans, including methodological guidance and Resource Planning
  • Ensuring the roll out and use of global and regional M&E developments at the CO level
  • Provide technical M&E support, guidelines and Capacity Building across the CO
  • Technically line manage CO M&E staff and capacity building for area office M&E staff
  • Ensuring learning moments are institutionalised in the CO, with systems in place for analysing and using M&E data and supporting programme and CMG to interpret and use learning for strategic and programme decision making – this includes contributing to the development, learning and adaptation of a multi-year programme strategies
  • Lead the processes and design of country office and programme level monitoring and evaluation systems ensuring the learning is integrated, accurate and relevant
  • Ensure planning and quality control of all monitoring and evaluation activities throughout the PCM cycle, including Technical Support for Theory of Change (ToC), M&E plans, indicator reference sheets, Data Quality assessments and evaluation processes
  • Ensuring systems /processes are in place to ensure high quality reporting in NRC’s Global Output and Outcome Reporting System (GORS)
Specific responsibilities

  • Support HOP in setting up and implementing systems for data-driven decision making and trend Analysis tracking to inform trimester program review meetings and country strategy processes
  • Leading new technical developments to respond to M&E needs in the context
  • Contribute to program and project proposals through development of robust M&E plans, logframes, M&E activities, budgets and staffing plans
  • Provide technical support and advice to programme staff on methods and tools for needs assessments and other types of research, including collaboration with informational partners (e.g. ACAPs, IDMC)
  • Develop, maintain and communicate M&E annual workplan
  • Support HoP and Program Development Managers to develop integrated program ToCs and macrolevel logframes
  • Set the strategic vision for M&E in the country office and lead the roll out of the Bangladesh M&E SOP, including specific M&E training for program staff, and annual review/updating
  • Support output and outcome monitoring, including data quality verification, MoV tool development, leading outcome indicator Data Collection and analysis, and Database Management
  • Support the HOP to develop and implement the country evaluation plan, including instigating changes based on lessons learned
  • Provide support to Downstream partners to ensure they have effective M&E systems required to deliver on their project activities, and conduct NRC monitoring of partner implementation
  • Assume oversight for Compliant Feedback Mechanism team and support roll out of CFM SOP
Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
  1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.

Specific skills, knowledge and experience:
  • 5-7 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes
  • Advanced degree in economics, research methods, social sciences or a related field
  • Technical competency and prior experience implementing various programme evaluation methodologies and approaches
  • Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills;
  • Advanced experience in qualitative and quantitative Data Analysis and tools
  • Fluency in spoken and written English.
  • Experience within supporting M&E for one of NRC’s core competencies is an asset
  • Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:
  • Strategic thinking
  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Analysing
  • Handling insecure environments
This position is only open to Bangladeshi Nationals

Duty station: Dhaka Travel %: 40% Duration and type of contract: 12 months Salary: As per the NRC Scale
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