Norwegian Refugee Council (NRC)

Monitoring and Evaluation Officer

Norwegian Refugee Council (NRC)

Job Description


Monitoring and Evaluation Officer - Libya Tripoli or Benghazi (For Libyan Nationals Only)

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Position: Monitoring and Evaluation Officer

Reports to: Grants and M&E Manager

Supervision of: N/A

Travel: 10% may be required between area offices

Contract Duration: 6 months with possibility of extension

Roles and Responsibilities

As a humanitarian organization, NRC must remain accountable to the affected population it serves. In particular, NRC seeks to regularly engage with affected communities to ensure high program quality. The purpose of the Monitoring and Evaluation (M&E) Officer based in Tripoli or Benghazi is to engage in Data Collection, Analysis, reporting and validation activities, and provide direct support to the Line Manager in contributing to quality programming and organizational learning. The M&E officer is responsible for engaging in data collection, analysis, and reportingand validation activities and providing support to the line manager in contributing to quality programming and organizational learning.

Generic responsibilities

Contribute to ensuringadherence to the country M&ESOP and strategy.In collaboration with Information Management staff, ensure monitoring data (actuals and targets) are reported in a timelymanner to the relevant reporting systems/tools such as GORS, ITT, etc.Maintain accurate documentation related to the M&E system (e.g. monitoring reports, data collection tools/methodologies, indicator profiles, M&E Matrices/Work Plans, documented calculations of indicators) and ensure its proper filing.Provide M&E technical assistance including Capacity Building sessions to program staff on NRC M&E policy,methodology guidance, and tool development.Contribute to preparation of data collection for outcome monitoring, beneficiary consultations, and other assessments as needed and following data collection protocols.Prepare and developstatus reports as required by management.Contribute to development of Data Management system through documentation, implementation, and Coordination of information flow of M&Eactivities and reporting.

Specific responsibilities

Provide feedback as required on field observations and monitoring findings to the Line Manager.Conduct quality checks on output and outcome-level data.Ensure adherence to planned schedules, data collection targets,and reporting deadlines.Contribute to regular M&Ereports by analyzing data at the field level and draftingfield level recommendations.Lead the field level implementation of feedback sessionswith beneficiaries to share programme improvements and NRC learning to the community.Facilitate technical discussions and debriefs to review/interpret programme M&E data with relevant NRC program staff.Support with the creation and maintenance of dashboards.Complete Data Analysis of outcome data and support with qualitative data analysis as well as internal/external reportingwhere necessary.

Critical Interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units orpersons. Relevant interfaces for this position are relevant core competency implementation staff and Grants and M&E team. 


Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for allstaff and are divided into the followingtwo categories:

1. Professional Competencies

Generic professional competencies for this position

Introspective, proactive, solutions-oriented, and seeks objective feedback from peers and line manager.Excellent communicator with good interpersonal qualities that foster collaboration, buy-in,and acceptanceExperience from working within technical expertise area in a humanitarian/ recoverycontext.Data analysisskills (quantitative and qualitative)Previous experience collaborating and coordinating with various departments within and across area officesFamiliarity with NRC’s sectors of programming: Education, Livelihoods, Cash Based Programming, Shelter, Information, Counselling, and Legal Assistance.Good commandof Microsoft Word,Powerpoint, and ExcelExcellent knowledge of English, both oral and written.Knowledge and experience handling complaints and feedback (for temporary gap filling) could be an added advantage.

Context/specific skills, knowledge and experience:

Qualification requirement: Years of Experience: preferably two years

Prior experience working in humanitarian/recovery settings.Advanced proficiency in computer skills and dataentry.Good understanding of monitoring and evaluation systems,tools, and processesKnowledge of complaint handlingsystems and approaches preferred.Documented resultsrelated to the position’s responsibilitie.

2. Behavioral Competencies 

Initiating action and changeCommunicative and collaborativeDetailed-oriented.Analytical abilitiesHandling insecure environmentsPlanning and delivering results.

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

The Job DescriptionThe Work and Development PlanThe NRC Competency Framework The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Apply Now