Norwegian Refugee Council (NRC)

Monitoring and Evaluation Manager

Norwegian Refugee Council (NRC)

Job Description


Duty station: Caracas, Venezuela

Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.

1. Background/Context

The role of the Monitoring and Evaluation Manager is to lead the strategic direction and quality assurance of monitoring and evaluation in the country office. The M&E Manager should Design and implement a strategy, SOPs, and budget for M&E which ensures the CO is meeting and exceeding M&E minimum standards. Plan for and generates the evidence and learning required to feed into programme and strategic decision making. The M&E Manager also heads the Accountability to Affected Populations (AAP) work at NRC Venezuela in Coordination with the HoP. 

2. Role and responsibilities

The following is a brief description of the role:

Responsible to develop the CO monitoring, evaluation and learning strategy, responding to contextual challenges but also ensuring alignment with the regional strategy and global M&E framework, policy, and strategy.  Develop CO specific M&E SOPs responding to contextual challenges, according to NRC’s M&E minimum standards ensuring necessary resources.  Technical input to programme monitoring and evaluation plans, including methodological guidance and Resource Planning.  Ensuring the roll out and use of global and regional M&E developments at the CO level.  Also leading new technical developments to respond to M&E needs in the context. Provide technical M&E support, guidelines, and Capacity Building across the CO.  Line manage CO M&E and capacity building for area office M&E staff.    Contribute to Fundraising through ensuring robust TOCs, M&E plans, logframes, M&E activities, budgets, staffing, and AAP activities are incorporated into programme and project proposals. Supervise AAP staff. Guarantee a continued high standard of the Complaint and Feedback Mechanism (CFM) and ensure constant review and adaptation where needed. Lead the piloting of Communication with Communities and Community Participation approaches in NRC Venezuela. Represent NRC Venezuela in external Accountability to Affected Population (AAP) Fora, e.g., the Interagency Work Group on AAP lead by OCHA. Provide Technical Support and advise to programme staff on methods and tools for needs assessments and other types of research.

3. What We Are Looking For

5-7 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes. Advanced degree in research methods, social sciences, or a related field. Technical competency and prior experience implementing various programme evaluation methodologies and approaches. Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills. Ability to develop and foster capacities around M&E and AAP for different level positions. Advanced experience in qualitative and quantitative data Analysis and tools  Fluency in spoken and written English and Spanish.  Experience within supporting M&E for one of NRC’s core competencies is an asset. Experience working on and strengthening Accountability to Affected Populations (AAP) within a humanitarian organization. 

Find more details about the role HERE with the Job Description (JD) of the position.

4. What We Offer

Type of contract: 9 months. Salary/benefits: According to NRC salary scale, terms and conditions. Duty station:  Caracas, Venezuela. Travel: 30%.

Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.

NRC might review applications before the adverted deadline, therefore interested candidates are encouraged to apply early.

Please note fluency in both Spanish and English is required for this position. Candidates who do not command either of the languages will not be able to be considered.

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