Norwegian Refugee Council (NRC)

Monitoring and Evaluation Coordinator

Norwegian Refugee Council (NRC)

Job Description


Job Overview:

The role of the M&E Coordinator is to support the implementation of monitoring, evaluation and accountability systems to promote evidence-based decision-making, programme and project performance, and internal management. The M&E Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M&E Project Coordinator will provide Technical Support to staff across NRC’s Core Competencies and Area Offices pertaining to M&E and contribute to build capacity.

For more details, please click here Job Description and NRC Grade Structure

Generic Responsibilities:

Adherence to NRC policies, guidance, and procedures Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance, and tools. Participate in programme Design and proposal discussions, including theory of change development, log frame design, and budgeting for M&E. Support programme staff in planning for and executing M&E, including, Data Collection methodology and tools and Data Management, Analysis and use. Support the implementation, dissemination, and use of evaluations, assessments and monitoring data in programme development, adjustment or review. Contribute to organisational learning through supporting specific analysis, lessons learned, and reports. Capacity Building and training of programme and M&E support staff on M&E technical and conceptual areas. Supervise and mentor M&E support staff in executing M&E plans. Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.

Specific Responsibilities:

Develop M&E tools for gathering information/data from the field and keep up to-date data required for timely and quality reporting; Compile and update CO level monthly output tracking sheet (M&E matrices), online GORS reporting, monthly M&E reports, Complaints Response and Feedback Mechanism (CRFM) database, and Balanced Score Card (BSC) when necessary;   Make sure complete and accurate project information are reported timely to the Country Office by each area office with necessary disaggregation (data by area/location, core competency, gender, type of beneficiaries (IDP, refugees, host community, returnee and other); Support programme staff in planning for and executing M&E activities, including data collection methodology and tools development, data management, analysis and use, clear maintenance of means of verification documentations (also serve as the bridge between programme staff and the Compliance Coordinator in regards to gathering required means of verifications by project); Support need assessments, baseline and end line surveys, and programme evaluations particularly field data collation using mobile data collection methods training and supervising enumerators, Data Entry and analysis; Support the area teams to improve quality of monitoring, evaluation, and accurate reporting, including training on M&E tools; Support field programme staff to implement project level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, and multisector area level assessments where relevant, training and supervising of enumerators, data entry and analysis; Assist in the rollout and implementation of the NRC Afghanistan CRFM SOP for all programmes by creating compliant database, and regularly following up on the handling of received feedback; Support the preparation of project-specific detailed implementation plans and M&E matrix for all active projects; Support the use of digital-based data collection using mobile phones/tablets; Support the Monitoring and Evaluation Manager in the operationalization of the M&E Standard Operating Procedures and Outcome Monitoring data collection, analysis, and reporting; Support the Area Offices in gap filling as and when required; Act in the capacity of Monitoring and Evaluation Manager as and when required.

Generic Professional Competencies for this position:

At least 5 years’ experience in an international NGO preferably in an Emergency or post-conflict setting, of which 2-3 years should be with experience in implementation of M&E systems for an international NGO; Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods; Understanding of data and information needs for programme management and decision making; Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies; Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods; High level English language proficiency (speaking, reading, writing); Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access); Experience using SPSS, STATA, Epi Info.

Context related skills, knowledge and experience:

Good communication and interpersonal skills Strong organisational and team working skills
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